We stayed at the hotel for 3 nights everything was fine bedroom ok breakfast ok but we invited my family for evening meal it was a disaster my daughter and myself had the vegetarian option risotto it was like glued together rice and menu said served with new potatoes and peas no vegetables arrived and when I asked for them said they are not on menu u asked to see menu and pointed out they were they then came out and said the chef says he will make some but you will be charged extra this was embarrassing in front of other restaurant guests i informed the manager and he said we won't pay for the risotto and it was with vegetables but it was an embarrassing time totally spoiling the evening
Lovely hotel, lovely food even though some item were out of stock AND they took our order 3 times before they got it right. Checkin was over an hour late but still had a good time. Location was good but need a car
My daughter and new Son-in-law chose to get married here, there were a couple of hiccups in the planning stages but two years in lockdown and restrictions caused that. They wanted to get married in the pergola with a lake side view, they wanted a themed wedding and they wanted all their family with them. The Buckatree ticked all those boxes…… Martin and Wayne ensured the day ran without any issues, The staff were absolutely fantastic! They all ran around for the whole day to make things just how they wanted it! The food was lovely and there was plenty (we had Afternoon Tea) when the plates were empty they were filled in minutes!!! We stayed overnight both before and after, the rooms were clean, comfortable and I had a little balcony! No complaints from me!!!!
Had my Daughters wedding at the hotel. It was an absolutely amazing day and made so by the staff. From the excellent bar and cleaning staff all the way up to Wayne the hotel manager and Martin the wedding planner, everyone was very helpful and kind. Nothing was too much or too little to ask. Thank you for making the day so special.
We had a fabulous break away at this hotel. The staff were friendly and very attentive. Nothing was too much trouble. We had the pleasure of meeting the GM, Wayne who was just so lovely and made us to feel so welcome at the Hotel. We enjoyed a lovely meal in the Bar, food was very good, well worth the wait. There is a pleasant walk not too far from the Hotels front door which we really enjoyed. Definitely recommend and will return for another visit.
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