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Jurys Inn Derby

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#4 of 29 Hotels in Derby
Certificate of Excellence
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Jurys Inn Derby
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1,569 Reviews from our TripAdvisor Community

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Showing 1,540: English reviews
Virginia Water, United Kingdom
Reviewed 11 July 2016

Nice enough hotel, good location but the customer service was particularly bad, unfriendly and unhelpful. It almost seems as if there is a lack of training in this area and a possible complacency due to guaranteed business from the corporate companies. Deputy manager was particularly bad.

Review collected in partnership with Jurys Inn
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Helpful?
Thank brettjg2016
Theresa S, Manager at Jurys Inn Derby, responded to this review

Dear Brettjg20116, Thank you for taking the time to complete your review on Trip Advisor, following your recent stay with us. It is extremely disappointing to hear your feedback about the lack of customer service you received whilst in the hotel, we usually receive positive feedback about the team, so please accept my apologies that this did not happen during...

Oxford, United Kingdom
Reviewed 11 July 2016

Nothing is wrong with Jurys inn. Reception was friendly, the bar is sizeable, although the service here was poor. Breakfast was really very good. However, it is let down by very bland bedrooms and regular double beds. All major hotel chains have queen or king beds, even Premier Inn. Good value for what you get, but compared to Premier Inn...

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Thank HotChilli99
Nottingham, United Kingdom
Reviewed 11 July 2016

Jury's Inn is a nice hotel. Nice view from the 3rd floor of our room. Room very nice but the Bed was uncomfortable, The car parking was a nightmare. Ate out of the hotel. Appeared very busy. Most of the staff were friendly.

Review collected in partnership with Jurys Inn
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Thank gemmah816
Wallasey
Reviewed 10 July 2016 via mobile

Staff where very polite and helpful.. room was clean with an amazing view of the city centre. The breakfast was amazing and would stay again just for that. The only downside is we also had to pay for parking but it was only £3 for the night to the 12pm checkout time the following day.

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Thank stacyA30
Gold Coast, Queensland, Australia
Reviewed 9 July 2016

I stayed here with my cousin for one night over new year. The room was clean and nicely presented with a huge window and great views. The staff member I dealt with was very rude and across quiet arrogant. She barely spoke as she checked us in, except to tell me that I was not to sneak anyone into my...

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Thank PudPot
Manchester, United Kingdom
Reviewed 5 July 2016

Apart from the odd parking logistics (atl least it wasn't raining), the hotel is smart, modern and clean. The breakfast looked ok, but wasn't...very tired buffet which had clearly been standing for some time. I asked for butter and was told they had run out. Hard to believe the entire hotel had run out.

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Thank Anne S
London, United Kingdom
Reviewed 5 July 2016

Stayed at this lovely hotel for a friend's wedding. A little out town, but still accessible. Staff were fantastic and could not do enough for you. Breakfast was wonderful - really good food. Would not hesitate to recommend this.

Review collected in partnership with Jurys Inn
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Helpful?
Thank jacquelinek322
Theresa S, General Manager at Jurys Inn Derby, responded to this review

Dear Jacqueline322, Thank you for taking the time to post your review following your recent stay with us, it's great to hear you enjoyed your time in the hotel and I am especially pleased to see your kind comments about my team We look forward to welcoming you back to the hotel in the near future Kind regards Theresa Snell...

Bakewell, United Kingdom
Reviewed 5 July 2016

For a hotel of this size the service was excellent. The food was OK considering the number of people there were to cater for. The whole place was very clean and in good repair. The parking was inadequate but in a city centre hotel this isn't surprising. We arrived early and were able to find a spot in the under-hotel...

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Thank 493janetr
Manchester, United Kingdom
Reviewed 4 July 2016

I booked this because it had a car park however there is no lift from the carpark to reception and you have to wheel your case up the ramp and round a grass verge to reach the hotel - there is nowhere for a car to stop and unload cases for easy access to reception - bizarre. The taxi drivers...

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Thank annijes
Manchester
Reviewed 4 July 2016

The hotel is very clean and the staff friendly and helpful but parking is a problem. We had to park in a local multi storey a short walk from the hotel. The hotel is however quite near our family so in this case was convenient.

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Thank ianhA9426XG

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Jurys Inn Derby is ideally located within the city's Cathedral Quarter, ideal for both business visitors, due to the proximity of Derby's thriving business district, and leisure guests keen to explore the city's rich history and culture. The hotel is a 10 minute walk from a variety of museums, concert halls, markets and galleries as well as a pleasant walk from Derby's shopping epicentre, St. Peter's Quarter. Alton Towers amusement park, Kedleston Hall or the beautiful Peak District are a short drive from the hotel. The hotel features an all day Costa Coffee bar and a stylish onsite bar to relax in after an eventful day in the city. You can enjoy a great selection of seasonal food and drink in our trendy restaurant which is open from 6:30am to 10:00am for breakfast and 6:00pm to 10:00pm for dinner. Guests can also enjoy a workout in the hotel's cardio gym. If arriving by car, the nearest public car park is available at Chapel Street car park, a 3 minute walk from the hotel. The hotel boasts 213 comfortable bedrooms for up to 3 adults or 2 adults/2 children sharing. All bedrooms are furnished with large soft beds with crisp linen, spacious and modern bathrooms with complimentary toiletries, a hair dryer, flat screen TV with Freeview, and Free WiFi. Guests who book directly with us can enjoy Free Premium WiFi, best price guarantee, no booking fees and also earn points and get rewards with our loyalty programme Jurys Rewards. Enjoy a warm welcome, comfortable bedrooms, seasonal menus and a memorable visit to Derby at Jurys Inn. ... more   less 

Additional Information about Jurys Inn Derby

Address: King Street, Derby DE1 3DB, England
Region: United Kingdom > England > Derbyshire > Derby
Price Range: €57 - €140 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Jurys Inn Derby 3*
Number of rooms: 213
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Also Known As:
Jurys Inn Derby Hotel Derby
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Questions & Answers

Here's what travellers have asked, with answers from Jurys Inn Derby staff and other travellers.
11 questions
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Bidford-on-Avon, United Kingdom
over a year ago
Sussex
Amersham, United Kingdom
over a year ago
Nottingham, United Kingdom
over a year ago

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Questions? Get answers from Jurys Inn Derby staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We was on the seventh floor which was a great view, but high, so book according to your fear of heights, but wasn't a problem for us”
 of 5 bubbles JuliejustjulieD, 15 Jan 2017 | Read review
“To the front and high, well above traffic noise. Views better in front than side or back of hotel.”
 of 5 bubbles 964annb, 27 Dec 2016 | Read review
“Beware of the on-site parking restrictions.”
 of 5 bubbles 182deanl, 22 Dec 2016 | Read review
“Be wary of large groups of drunk people!”
 of 5 bubbles Ginaxx, 4 Dec 2016 | Read review
“Only saw our room, but was lovely.”
 of 5 bubbles Ormstein, 26 Nov 2016 | Read review
5 of 5