I stayed in the hotel for 2 weeks for a buisness trip, the staff was amazing I had a great time the bar and restaurant was delt with quickly and effectively the rooms are mint for what you get and a server tomas made sure we had everything we needed and told us about local spots to go all staff was amazing tomas showed through them all with his character much appreciated will visit again
Possibly the worst hotel I’ve used with Jury’s inn chain Rude staff, never advised the room wouldn’t be made up over multi stay visit… Due to covid ( but absolutely no covid restrictions in bar or restaurant) covid only lives in hotel bedding I guess Bathroom and room shabby
The hotel staff have been very good to all of us from an apprenticeship course and made sure we had everything we needed as we was staying for work, there was a server called Thomas he has been such a great laugh and help over our stay he is definitely a pro on the team. The service has been amazing.
Very nice, modern hotel with great facilities and a warm welcome. The food was really good and the room I was in on the 5th floor had a great view. Breakfast was varied and plentiful! The small issue I had was the car park is very small and there was no space for my friend and I. However, very close there was a secure public car park
.As part of a touring choir, I stayed for a long weekend over the bank holiday. The rooms were clean and comfortable with plenty of hot water. Delicious breakfasts, friendly and helpful staff, even when half of us descended on the bar for food and drinks quite late on Saturday night. A 'stone's throw' from the centre of Derby and a great place to base yourself whilst exploring Derbyshire's beautiful countryside. Would recommend.
Friendly and helpful staff plus a clean and comfortable room made a very pleasant stay. Great value. We did not make use of the restaurant but it look well pressentes. Would happily book again. Would Highly recommend this hotel.
The room was quite small for an executive room, however I'm aware this is how the hotel was built and it cannot be changed, but it was comfortable. Staffing wise, I asked for a towel and it took about 45 minutes for one to be brought up to my room, I had to phone to remind staff on Saturday evening that I was waiting. However I'm not one to moan about small trivial things as I work for the NHS and I do understand what working under pressure means and I know staff get busy and that this is something that can be improved on with extra staffing perhaps. On arrival, the service we received was impeccable, a special mention of Karl at the bar on Friday night, he was amazing, very polite and courteous, not forgetting the lovely Evelina at the reception. You have got a very good team at Jury's inn Derby and I would highly recommend family and friends staying over.…
Hotel is in a great spot unfortunately some of the staff need retraining on speaking to people in general ! not all the staff were so unfriendly one was very lovely when we checked in. Rooms were nice and clean and very spacious we also had a Beautiful view.
Great value as ever with this chain. Nice room excellent breakfast . Very central hotel. Car park was a little small for my suv but ok. I have always had a good stay at this chain. Very consistently good. Recommended. The only odd thing was that the stairs were not carpeted from floor 3. Maybe everyone uses the lifts
Great location excellent service staff are lovely and friendly room was ok but ideal for 1 night and the location for the town centre and train station Is excellent.The staff were really friendly and customer service was brilliant nothing was too much trouble.