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Holiday Inn Gloucester - Cheltenham

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Holiday Inn Gloucester - Cheltenham
Holiday Inn Gloucester - Cheltenham
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660 Reviews from our TripAdvisor Community

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Showing 650: English reviews
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UK
Reviewed yesterday NEW

I am a frequent user of this hotel. Very pleased, and especially to the always very friendly and helpful staff. Only fault is that the pillows are very thin and therefore I find them not the best. But a good hotel on all other fronts, also spotlessly clean.

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Helpful?
Thank Eco-traveller15
Lower Beeding, United Kingdom
Reviewed 5 days ago NEW

Booked well in advance and got a price cheaper than Holiday Inn Express. It was just a weekend stay and we did not have breakfast. A convenient location. For us it was far better than a budget hotel for the same money.

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Helpful?
Thank Loxwood419
Reviewed 1 week ago via mobile

Stayed here for one night on arrival the receptionist was very helpful and pleasant. Part of my package was the breakfast and on check out I as charged for having it. Even though my reference included this. The morning receptionist said if you would have let us know beforehand she would have charged me £10 not £15. Most expensive tea...

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Helpful?
Thank bettyb7890
OperationsMK, Manager at Holiday Inn Gloucester - Cheltenham, responded to this review

Thank you for providing us with some feedback from your stay with us. I am sorry that you believe you were overcharged and I would very much like to look into this for you and would be grateful if you could provide your booking details to me in order for me to do this, please email admin@higloucester.com where will get...

Manchester, United Kingdom
Reviewed 1 week ago via mobile

This a functional place, and if you just want a plain and slightly dated room you wont be disappointed. I don't know the usual rate, I stayed during Cheltenham races when the price was eye watering (more than £300 for one night). And then they had the cheek to charge for breakfast on top... I wouldn't rush back.

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Helpful?
Thank CCP1967
OperationsMK, Manager at Holiday Inn Gloucester - Cheltenham, responded to this review

Thank you for your comments on your recent stay with us and providing us with feedback for us to take on board. I am very sorry that you found our hotel dated, we are aware that it is in need of refurbishment and hopefully with your comments we can carry on making our owners aware of the impact it is...

Reviewed 1 week ago

Creative photography make this hotel appear far better than the actual. The staff are very pleasant in the reception , restaurant and bar for me thats about it. I booked double room got a twin with single beds . The beds were small and uncomfortable Room 111. The pillows had seen better days to th extent i did not use...

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Helpful?
Thank Colin R
OperationsMK, Manager at Holiday Inn Gloucester - Cheltenham, responded to this review

Thank you for your feedback regarding your recent stay with us as this is the best resource for us to know what we are doing well and areas we need to improve on. I am truly sorry that you did not have the experience we would have liked you to have at our hotel and you found your room uncomfortable....

London, United Kingdom
Reviewed 1 week ago

Staff are nice, great choice of breakfast, basic but nice rooms. My one - weird - complaint is that the lighting is a bit bright in the bar and restaurant. Would be great if it was dimmed of an evening, would give the place more of a cosy feel

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Thank cazerous
OperationsMK, Manager at Holiday Inn Gloucester - Cheltenham, responded to this review

Thank you for your feedback from your recent time with us. I am pleased you found the team nice, a great selection at breakfast and nice rooms. I will be passing on your comment regarding the lighting in our restaurant area to my Food & Beverage to look into as I agree this would create more of an atmosphere. I...

Newport, United Kingdom
Reviewed 1 week ago via mobile

What a really warm friendly place to stay. Comfy beds and spotlessly clean, all the staff were exceptionally friendly, they catered for all. Thank you all for such an enjoyable stay also I would recommend a treat, eat at the restaurant ... fabulous food

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Helpful?
Thank 438karlae
OperationsMK, Manager at Holiday Inn Gloucester - Cheltenham, responded to this review

Thank you leaving us such a great review from your recent stay with us. I am delighted you enjoyed your experience at our hotel and especially found the team friendly and helpful and the hotel clean and comfortable with great food, the team will be pleased of this feedback. I do hope we can welcome you back again for another...

Kettering, United Kingdom
Reviewed 1 week ago

seemed ok on arrival, room was executive booked for 2 people which includes bathrobes slippers, water and chocolates. only one bath robe one pair slippers, 1 small bottles of still and one small bottle sparkling water and a small vending machine bar of dairy milk chocolate , so share the robe and no tape measure to share the advertised chocolates...

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Helpful?
Thank 100deanh
OperationsMK, Manager at Holiday Inn Gloucester - Cheltenham, responded to this review

Thank you for taking the time to provide us with some detailed feedback from your recent stay with us as this is the best resource for us to know what we are doing well and areas we need to improve on. I am truly sorry that you did not have the experience we would have liked you to have and...

United Kingdom
Reviewed 2 weeks ago via mobile

For cost of rooms poor and overpriced. Rooms old and tired with rusted fittings and cramped. Though at least on surface clean. But smell of smoke lingers in halls. Food at dinner reasonable. But breakfast terrible with hot buffet stone cold and dried up. Gym also old and tired with minimum equipment most of it worn out and showing it....

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Helpful?
Thank 2000MB
OperationsMK, Manager at Holiday Inn Gloucester - Cheltenham, responded to this review

Thank you for providing us with this feedback from your time with us, it is the best resource for us to know what we are doing well and areas we need to focus more on. I am truly sorry that you did not have the experience we would have liked you to have and we understand our hotel is in...

Farnborough, United Kingdom
Reviewed 2 weeks ago

Situated in a business park on the outskirts of Gloucester it is easily accessible from the motorway. It is a large ranging hotel on two floors but there is no lift access to the first floor it seems. The rooms are spacious and very comfortable. There was a very good choice of breakfast items which was well presented. The bar...

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Helpful?
Thank Chris M
OperationsMK, Manager at Holiday Inn Gloucester - Cheltenham, responded to this review

Thank you for taking the time to provide us with some great feedback from your recent stay with us. I am pleased that overall you had an enjoyable time here at our hotel and that you found the rooms spacious and comfortable and a good variety selection of breakfast items. I am sorry that you found our bar area to...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Hotel Gloucester-Cheltenham is conveniently located just off the M5 & only 2 miles from Gloucester's City Centre & 6 miles from Regency Cheltenham. An ideal location for families with our Kids Stay & Eat Free policy*. Visit the revitalized Docks area with its many shops including Gloucester Quays, restaurants & entertainment or the cloisters of Gloucester Cathedral, famous filming location for Harry Potter, or simply enjoy the cafe culture & shopping of Cheltenham. Take full advantage of your relaxing break away at the Holiday Inn Hotel Gloucester-Cheltenham by using the excellent facilities of our Spirit Health Club & Beauty Therapist. All bedrooms are fully air conditioned with all the facilities you would expect from a Holiday Inn including High Speed Internet Access, interactive TV & pay movies. We also have a number of executive rooms for that added touch of luxury & family rooms suitable for up to 2 adults and 2 children. The Academy conference & training suites are perfectly suited to your business needs. A total of 9 meeting rooms with a maximum capacity of up to 130. The Holiday Inn Hotel Gloucester-Cheltenham is also licensed to hold civil wedding ceremonies & is a great venue for a lavish celebration or an intimate affair. *Terms & Conditions apply. ... more   less 

Additional Information about Holiday Inn Gloucester - Cheltenham

Address: Crest Way, Gloucester GL4 3RX, England
Region: United Kingdom > England > Cotswolds > Gloucester
Price Range: €58 - €161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Gloucester - Cheltenham 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Holiday Inn Gloucester - Cheltenham Hotel Gloucester
Gloucester Holiday Inn
Hotel Style:
#3 Family Hotel in Gloucester
#6 Business Hotel in Gloucester
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Gloucester - Cheltenham staff and other travellers.
7 questions
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Leeds, United Kingdom
10 months ago
Shaw, United Kingdom
Kingston upon Hull, England, United Kingdom
over a year ago

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Questions? Get answers from Holiday Inn Gloucester - Cheltenham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor recommended if you cannot negotiate stairs”
 of 5 bubbles chrismJ6494EW, 9 Mar 2017 | Read review
“they have smoking rooms”
 of 5 bubbles AlexRJ, 18 Jan 2017 | Read review
“We had room 54, it was a large room with a double bed and sofa bed (which we didn't use)”
 of 5 bubbles AmandaTJones, 5 Jan 2017 | Read review
“Avoid room 44”
 of 5 bubbles Edward_Fo, 31 Dec 2016 | Read review
“Stay well away if not on business”
 of 5 bubbles tonyborrony, 25 Dec 2016 | Read review
5 of 5