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Hallmark Hotel Gloucester

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Hallmark Hotel Gloucester
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1,507 Reviews from our TripAdvisor Community

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Showing 1,504: English reviews
Birmingham, United Kingdom
Reviewed 1 week ago

My fiancé booked this hotel as a surprise for my birthday and I was delighted with it! The hotel was very modern. The room and bathroom was very clean. Also the hotel was in a great quite location which I preferred. Definitely recommend this hotel!

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Helpful?
Thank EnnAyZedd
HallmarkGMgloucester, General Manager at Hallmark Hotel Gloucester, responded to this review

I am delighted that you had a most enjoyable time with us for your birthday treat! This kind of feedback is a great morale boost for everyone. Many Thanks for your feedback and I look forward to seeing you back soon Kind Regards, Raphael Herzog General Manager

Reviewed 1 week ago

A good size of the double room for our family of 4. The hotel had offered a good selection of breakfast, my wife and daughter also used the spa facilities which they mentioned were average nothing extraordinary. The hotel is closely located to the city center with ample amount of parking space.

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Helpful?
Thank Sumit P
HallmarkGMgloucester, General Manager at Hallmark Hotel Gloucester, responded to this review

Thank you for taking the time to review the hotel, I'm glad that overall you had a comfortable stay and that you liked the room, the car park facilities and the breakfast. Again my thanks for your feedback and I look forward to seeing you back soon Kind Regards, Raphael Herzog General Manager

Nailsworth, United Kingdom
Reviewed 1 week ago

I've stayed in a four star Hallmark Hotel before. This hotel does not befit the four stars it displays on the front of the building. Whilst the welcome was nice and the staff polite the details detract the quality one expects. I had plans upon my arrival to use the spa and the pool in the afternoon and in the...

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Helpful?
1Thank PaulWilkinsUK
HallmarkGMgloucester, General Manager at Hallmark Hotel Gloucester, responded to this review

Many thanks for taking the time to review the hotel online following your visit and provide the team with some feedback and I was sorry that we did not meet your expectations. I really wish you would have spoken to us first before giving us a 1 star review without even staying as it seems you had high expectations that...

England
Reviewed 1 week ago via mobile

Booked a last minute package for a night away, paying the higher rate due to the "extras" it promised. Sadly, we felt really disappointed. We waited 45 minutes after finishing our main course before anyone came to take our plates, and then waited another 15 minutes to order desert. After another 45 minutes, no sign of the food and couldn't...

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1Thank MrsSCookie
Reviewed 1 week ago via mobile

This was a birthday present , myself and my friend enjoyed the afternoon tea but the 'spa' was terrible was not relaxing at all. Not enough loungers round the pool!! Also not impressed as it was kids allowed too, and between 1 and 3 there was floats and the water feature. ( would we have been told upon booking it...

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Helpful?
1Thank Jessica B
HallmarkGMgloucester, General Manager at Hallmark Hotel Gloucester, responded to this review

Many thanks for taking the time to review the hotel online following your visit and provide the team with some feedback. Thank you for the positive comment on the afternoon tea however I was disappointed about the comments on the leisure facilities and I'm sorry that we did not meet your expectations. We have many loungers all around the pool...

Lincoln, United Kingdom
Reviewed 1 week ago

A brief overnight stay here en route to Devon. We had a voucher deal and it proved to be outstanding value. A modern hotel, with quite an upmarket, corporate feel - it appears to have undergone some recent refurbishment. The carpets & décor look fresh and clean. Great first impression at check in. There was a small queue and a...

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Helpful?
Thank Amy L
HallmarkGMgloucester, General Manager at Hallmark Hotel Gloucester, responded to this review

I am delighted that you had a most enjoyable time with us and thank you for taking the time to write such a positive review on the facilities, the leisure area and the team. This kind of feedback is a great morale boost for everyone and especially Carolyne who has been rewarded with a reward cheque for her outstanding customer...

Somerset, England
Reviewed 1 week ago

Staff very friendly, food very tasty, room very clean and facilities great! Stayed on my own and someone was always prepared to chat, which made it a much more enjoyable two night break! Spa treatments were excellent, which helped to add to the whole relaxing pre-Christmas break!!

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Helpful?
Thank Jane A
HallmarkGMgloucester, General Manager at Hallmark Hotel Gloucester, responded to this review

I am delighted that you had a most enjoyable time with us and its great to see such positive feedback on the leisure facilities, the food and the team. This kind of feedback is a great morale boost for everyone and especially for the spa team as they will be delighted with your feedback on the treatments. Again my thanks...

Nottingham, United Kingdom
Reviewed 1 week ago

Nice hotel but in need of brightening up in places. Room spacious and very clean. Location ideal for walking in Cotswolds and Forest of Dean. Swimming pool a welcome addition to the weekend. Hopefully we will revisit in the near future. Having been misled over the evening bar menu by reception staff we were really impressed by the response and...

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Helpful?
Thank Michael P
HallmarkGMgloucester, General Manager at Hallmark Hotel Gloucester, responded to this review

I am delighted that you had a most enjoyable time with us and its great to see such positive feedback on the room, the leisure area and the team. I was sorry to hear about the challenges with the bar menu however I'm glad that this was resolved efficiently by the team. This kind of feedback is a great morale...

Worcester, United Kingdom
Reviewed 1 week ago

Overall a good break. Hotel has excellent leisure centre. Avoid the chunky chips with fish and steak as they are soft and full of grease. Have the skinny fires as a replacement. Staff are friendly though bar service can be slow. No draught beer available on Sunday evening for over one hour as pumps were being cleaned. Very good breakfast.

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Helpful?
1Thank Sean D
HallmarkGMgloucester, General Manager at Hallmark Hotel Gloucester, responded to this review

I am delighted that you had a most enjoyable time with us and its great to see such positive feedback on facilities, the leisure area and the team. My apology for the challenges with the beer and and the chunky chips. I will review that with the team. I look forward to seeing you back soon Kind Regards, Raphael Herzog...

Pembrokeshire, United Kingdom
Reviewed 2 weeks ago via mobile

Myself and a friend use Groupon regularly and booked this stay via a Groupon deal. The hotel was lovely, very spacious, modern and clean. Our room was comfortable and well equipped and we found the spa area and restaurant/bar all very nice. Staff were helpful and friendly. Great break, would definitely stay again if I'm ever in Gloucester.

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Helpful?
Thank Foodiequeenie
HallmarkGMgloucester, General Manager at Hallmark Hotel Gloucester, responded to this review

I am delighted that you had a most enjoyable time with us and its great to see such positive feedback on facilities, the leisure area and the team. This kind of feedback is a great morale boost for everyone. Again my thanks for your feedback and I look forward to seeing you back soon Kind Regards, Raphael Herzog General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The Hallmark Hotel Gloucester is perfectly located for explorers or business meetings, just 5 minutes drive away from the M5 and a short taxi journey from Gloucester train station. Within walking distance of Gloucester Golf Club and Gloucester ski and snowboard centre. The hotel has 95 bedrooms including 6 family rooms. Why not enjoy a delicious meal in the brasserie or relax within the bar and lounge. Unwind in the health club with a swimming pool, children’s pool, squash court and beauty treatment area. If you are here for business, we have meeting rooms for up to 200 delegates. The hotel also has a Civil Ceremony licence and a versatile wedding suite for up to 200 guests. Plenty of onsite parking and free Wi-Fi awaits. Plus, BT Sport is now available in the bar/lounge area. ... more   less 

Additional Information about Hallmark Hotel Gloucester

Address: Marlstone Close | Robinswood Hill, Gloucester GL4 6EA, England
Region: United Kingdom > England > Cotswolds > Gloucester
Price Range: €69 - €182 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Gloucester 4*
Number of rooms: 95
Reservation Options:
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Also Known As:
Ramada Gloucester Hotel Country
Gloucester Ramada
Hotel Style:
#2 Business Hotel in Gloucester
#4 Luxury Hotel in Gloucester
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Gloucester staff and other travellers.
16 questions
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Worcester, United Kingdom
2 months ago
Hereford, United Kingdom
3 months ago
London, United Kingdom
7 months ago
8 months ago

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Questions? Get answers from Hallmark Hotel Gloucester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No traffic noise Also while we had a disabled friendly room, All corridors have split level floors with stairs but no lifts!”
A6833SJjohns, 20 Apr 2017 | Read review
“Other rooms not viewed.”
michaelpP8403MP, 11 Apr 2017 | Read review
“All rooms nice for people with mobility problems a few stairs on one side so ask for ground floor”
lyndragon, 7 Apr 2017 | Read review
“Rooms in 30s have no real view, but are quiet.”
Viatori-lasso, 9 Mar 2017 | Read review
“wait until it gets updated”
sambP7513CP, 5 Mar 2017 | Read review
5 of 5