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25/12/2017 26/12/2017
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    Old Swan Hotel

    Swan Road, Harrogate HG1 2SR, England
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    25/12/2017 26/12/2017
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    US$160
    US$143
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    Traveller (300)
    Room & Suite (95)
    Dining (27)
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    Overview
    • Excellent24%
    • Very good37%
    • Average22%
    • Poor10%
    • Terrible7%
    Travellers talk about
    “agatha christie” (117 reviews)
    “afternoon tea” (131 reviews)
    “murder mystery” (29 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
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    Rooms
    25 Dec26 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (1,760)
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    1 - 5 of 1,755 reviews

    Reviewed 2 days ago

    Lovely old hotel in Harrogate all staff were extremely pleasant and welcoming room was spacious and clean and lounges had warm and cosy open fires.The restaurant was grand and the food was very good the only disappointment was the undercooked vegetables.

    Thank bodger1
    Reviewed 5 days ago via mobile

    This was honestly so bad, it was worthy of a Faulty Towers episode. The food was terrible and the service appalling. I had the cheese and onion pie, from the Christmas menu, which someone had actually stuck Jarred pickled onions into! ‘Roast’ potatoes were cold...More

    Thank Rainbow_Ninja
    Response from David R, General Manager at Old Swan HotelResponded 3 days ago

    Dear reviewer, Thank you for taking the time to post your review and I apologise that your experience was so poor. We were not aware of the problem at the hotel and I would appreciate it if you could get in touch with more details...More

    Reviewed 6 days ago via mobile

    Having stayed here on numerous occasions and having lovely stays I was quite dissapointed this time. On other occasions we have stayed on their seasonal offers which have included 3 course meals. This time it included 2 course meals but on checking out we were...More

    Thank Sb70brotton
    Response from David R, General Manager at Old Swan HotelResponded 3 days ago

    Dear reviewer, Thank you for taking the time to post your comments and whilst I am pleased to read that your overall stay was enjoyable I note your feedback and will be investigating further to take corrective action in the areas you mention. Kind regards...More

    Reviewed 6 days ago via mobile

    From the outside the hotel looks lovely and when you walk in the reception area is very welcoming and clean. The building itself has some nice architecture and that’s reflected on the inside. It’s a nice location in Harrogate too. I found some of the...More

    Thank Flannabells
    Response from David R, General Manager at Old Swan HotelResponded 3 days ago

    Dear reviewer, Thank you for taking the time to review your stay and I am sorry that it did not meet expectations. As I am sure you appreciate we employ staff on an ongoing basis and are continually training but I apologise that this affected...More

    Reviewed 6 days ago via mobile

    Stayed over for 2 nights for a wedding. First room was very pokey, 2nd room looked more like an old people’s home. Settled on a double executive room. On reaching it,due to sheer tiredness,we decided to stay. It obviously hadn’t been cleaned for some time....More

    1  Thank Sarah72B
    Response from David R, General Manager at Old Swan HotelResponded 3 days ago

    Dear reviewer, Thank you for posting your comments and I am in receipt of the comment card you completed at the hotel with a similar theme. I am sorry that your stay was clearly disappointing on this occasion. Please contact me on gm.oldswan@classiclodges.co.uk in order...More

    Crowne Plaza Harrogate
    292 reviews
    #6 of 28 hotels in Harrogate
     
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    3,026 reviews
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    Cairn Hotel
    1,497 reviews
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    Ascot House Hotel Harrogate
    932 reviews
    #3 of 28 hotels in Harrogate
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Business Centre with Internet Access
    • Conference Facilities
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$103 - US$172 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Romantic Hotel in Harrogate
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 136
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Booking.com, Expedia, Travelocity, Hotels.com, Orbitz, TripOnline SA, getaroom.com, Cancelon, HotelQuickly and Evoline ltd so you can book your Old Swan Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Yorkshire >
    • North Yorkshire >
    • Harrogate
    • Also Known As
    • Old Swan Harrogate ,
    • Hotel Old Swan ,
    • Old Swan Hotel Harrogate, Yorkshire
    Add Photo Photos
    Traveller (300)
    Room & Suite (95)
    Dining (27)
    Pool & Beach (1)
    Hotel & Grounds (180)
    Bathroom (27)
    Business Centre & Event Rooms (4)
    Family and Play Areas (1)
    Nearby
    Nearby HotelsSee all 28 hotels in Harrogate
    Ascot House Hotel Harrogate
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    The Majestic Hotel
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Dunk B
    14 April 2017|
    AnswerShow all 4 answers
    Response from kate a | Reviewed this property |
    Yes, ours had an iron
    0
    Votes
    karannaphil
    2 April 2017|
    Answer
    Response from David R | Property representative |
    Hello, thank you for your query, our one night Murder Mystery events usually finish around 10.30-11pm. We do weekend events sometimes which include accommodation. Let me know if you would like to book and I will happily make... More
    0
    Votes
    richBoro
    28 February 2017|
    AnswerShow all 2 answers
    Response from DP62 | Reviewed this property |
    I believe that the Turkish baths are a short walk from the hotel (approx 5 minutes), but not sure about a swimming pool.
    0
    Votes
    Room Tips
    "3rd floor rooms can be hot and stuffy, due to small opening of windows"
    Read review
    "Top (3rd) floor for quieter rooms, ask for front facing for a nice panorama of the town."
    Read review
    "I would suggest you book a room as far away from the function room as possible"
    Read review
    "Always request walk-in shower if needed."
    Read review
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