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Riverbank House Hotel

Traveller (92)
Room & Suite (11)
Dining (10)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
"Since opening the Riverbank House Hotel our aim has been to create a refreshing alternative venue for exceptional yet reasonable accommodation, good consistent food with availability all day and a level of service to be proud of. From the feedback I have received to date I am confident we have achieved, and are maintaining our goals. However we are constantly striving to improve our standards so that you ‘the customer’ receive the highest possible level of service and customer care. Whether you're passing through or a registered guest, on behalf of the management and staff, I wish you an enjoyable stay with us at The Riverbank House Hotel." Colm Campbell, General Manager.
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Property amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Babysitting
Banquet Room
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
River View
Great View
HOTEL CLASS
Reviews & more
486Reviews
104Photos
3Q+A
69Room tips
Traveller rating
  • 297
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  • 35
  • 12
  • 2
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Popular mentions
We stayed here for two nights, just before Christmas. The best customer service I've seen in a few years. Lovely friendly staff that couldn't do enough. The hotel has an old style, so if you like modern, then this hotel won't suit you. Our room was spacious. The food was
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Response from Colm C, General Manager at Riverbank House Hotel
Responded 2 weeks ago
Dear CatBg83, Thank you for your recent review of the Riverbank House Hotel. You have done an excellent job of capturing the essence of our little hotel. We are indeed old, quirky and if I may say so myself, charming, you probably noticed candle power is prevalent throughout the hotel. I was delighted to read you enjoyed your stay so much and appreciate very much your taking the time to write this review. Looking forward to welcoming you back again in the not to distant future. Happy New Year! Kind regards, Colm
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+1
Excellent, friendly staff and good restaurant. Nice pints too but the room on the other hand was not great. It was small, damp, smelling of cigarettes and need of a freshener. Ridiculous bathroom, I'm not a real big lad and I couldn't use the toilet.
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Response from Colm C, General Manager at Riverbank House Hotel
Responded 2 weeks ago
Dear MartinG4884, Thank you for your recent review of the Riverbank House Hotel. A very fair and balanced review, I appreciate very much the positives. I won;t lie, it's always hard to hear the negatives but appreciate the opportunity to learn from them. A couple of issues you mentioned were operational issues and could eaisyly have been avoided, sincerest apologies for letting you down and promise to do better. We are hopeful within the next year to commence a refurbishment program, to upgrade areas where needed and ultimately compliment the fantastic staff that provide good food and service your experienced. Being an old hotel we have a number of different sized rooms and of course bathrooms. I am just mentioning as TripAdvisor is a wonderful tool for prospective guest to read about a property thereby can be alerted to request perhaps a larger room or where permissible, view a couple of rooms before settling in. Sincerest apologies again for letting you down. Wishing you a very Happy New Year. Kind regards, Colm
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We stayed here over Xmas for one night, very good staff, clean and tidy hotel, then I was amazed at the quality of the food, very comprehensive menu, as you read my reviews I am a fish dish foodie, the fish chowder was super and I also had the India corma, I am a person with a
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Response from Colm C, General Manager at Riverbank House Hotel
Responded 2 weeks ago
Dear ob1murray, Thank you for your recent review of the Riverbank House Hotel. It was very hart worming to read and pleased all we try to achieve we accomplished on this occasion. Thank you for mentioning Kevin too, he is an amazing young man and will be delighted to learn of you appreciation. Thank you too for mentioning the various aspects of your stay, they have been very descriptive and will be helpful for future travelers. Wishing you a Very happy New Year! Kind regards, Colm
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Wonderful bed, food, staff, and overall a great quality hotel. I will be staying here again regularly due to the above and of course its proximity to Wexford Town. I wish I'd known about this hotel years ago.
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Response from Colm C, General Manager at Riverbank House Hotel
Responded 2 weeks ago
Dear Dkennedys, Thank you for such a lovely review and of course 5 stars! We were really please to read it and cannot thank you enough. We are a quirky hotel, I am so pleased you like us and look very much forward to welcoming you back. Wishing you a very Happy New Year! Kind regards, Colm
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we had a lovely meal here last night for our fathers birthday. As we have family who live in wexford we are familiar with the riverbank hotel. Gorgeous hotel with a comfy feel without the notions of such larger venues. Meal was very reasonable with excellent varied choices
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Response from Colm C, General Manager at Riverbank House Hotel
Responded 2 weeks ago
Dear breakluvvers, thank you for your recent review of the riverbank House Hotel. I was delighted to read of your recent visit, always a pleasure to welcome return guests especially for such a happy occasion. Hopefully it won't be too long before your next visit, wishing you a very Happy New Year! Kind regards, Colm Campbell General Manager
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Album Categories
All photosTravellerRoom & SuiteDining
Our room
Spetacular sunsets is an understatement
comfy bed
Across the river
Riverview and tower
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123
Just wondered. Is there a swimming pool.
Don't think so, but there is beside hotel is swimming pool and gym , to walk from hotel around 20 sec :)
1 vote
Show all answers
Are there tea/coffee making facilities in rooms please ?
Yes
0 votes
"Ask for a big comfy bed !"
"If there is a loud gathering in the covered outdoor seating area, you will hear it if your window faces that side. Bring earplugs."
"We didn't stay this time.Will be back."
"Request a room overlooking River."
"Standard rooms ,none or maybe one have river view"
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PRICE RANGE
US$56 - US$180 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
riverbank hotel wexford
LOCATION
IrelandProvince of LeinsterWexford
NUMBER OF ROOMS
23
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