Called in yesterday evening (after being ignored for 40 minutes in the Crown Bar) and were met by friendly, mannerly, efficient, smiling staff. We had a nice meal in very pleasant warm surroundings at a reasonable price. Our server, Kathy, was warm, friendly and thoroughly efficient without being in any way intrusive. We will be back!
I have just come back from spending a few days in the Riverbank House Hotel in Wexford. I really enjoyed my short stay and the staff in the hotel are exceptional, from the lady who looked after my bedroom, to the girls on Reception and the staff in the food bar/ lounge. I don't think I ever felt so well looked after in all my stays in hotels both in Ireland and abroad. My room was spacious, and so comfortable with a lovely view out onto the patio garden. My shower was powerful and top class, and the coffee machine was well used by me. The food in the bar was very tasty, reasonably priced with large portions. The scones are to die for!! The service was just perfect. I will definitely be back very soon to do more shopping in Wexford town which was a 10 minute walk away across the bridge. A big thank you to you all especially Jenny who is a huge asset to the Hotel along with all the other staff. Keep up the good work!! Cheers, Anne R…
I met a couple old friends here for a catch up. I left my car at a dealers up the road and walked a short distance to the hotel. On walking past it, the side facing the road looked neglected and unmaintained. But that wasn't an issue with me. Maybe it should have been!!. I ordered a wrap which came with chips. All portions of chips were delivered to us hard and cold. We asked to have them replaced. They came back hard and warm. So much so, they were difficult to swallow. The wrap was supposed to be toasted. It was sticky and doughy. The contents were like they had been mashed in a bowl first and then then put in the wrap. It was sloppy and limp. A toasted sandwich ordered by my friend was of similar consistency. The staff were polite but with little interaction. One star is too much for this meal. I am actually turned off wraps after this experience. I will not be revisiting the place unless I hear of dramatic improvements. …
My wife and I stayed at this delightful hotel from 23 to 26 October, in connection with the Wexford Festival Opera. The bedrooms are most comfortable - and very quiet if one is located away from the main road, which is between the back of the hotel and the Slaney river. Wexford Town is across the bridge; a ten minute walk. There are pleasant 'country' walks from the hotel along the sea shore. Breakfasts are excellent, with orders individually prepared rather than helping oneself from a buffet. We favoured such an arrangement. The staff were unfailingly pleasant and efficient. Indeed, the friendly and helpful manner in which they conducted their duties contributed greatly to our having a truly excellent - if all too brief - holiday.
Visited here over the weekend as My Wife and I were staying in the above Caravan Park, The Hotel was recommended to us by the staff of the Caravan Park. Restaurant/ Bar, Friendliness needs to be improved on in here, Hardly a smile to be seen amongst all staff it’s sad to see for a “Family Oriented Hotel” as described to us. Food was of poor quality and slow to come out pricing was more Dublin standards than Wexford. We both ordered Beef from the specials menu, When it arrived out eventually it was cold so we sent it back to be given back a new dish with the gravy burnt to the plate. The older Waitress who took our order didn’t come back over after we sent back the first portions maybe she didn’t want to chance our meals been sent back again, Same waitress we then overheard given out to another member of staff because a table didn’t tip her.. I didn’t either. Left underwhelmed and disappointed.…
Once a great hotel, But over recent years has gone downhill rapidly.. Poor Management, Rude Staff Man with black shirt red tie and glasses needs to reevaluate his tone, We can hear what your saying about us when your giving out to staff about us.. Tired Decor, Horrid dirty toilets and entrance.. Sad Times for what once was a fantastic hotel. Bring back the staff that have left.
Hotel is a nice 3star Hotel and is well situated close to Wexford Town.. The only gripe I had was that in the bar/restraunt everything ordered had vat added on even the pint of Guinness!...The explanation given by waitress was that their suppliers want the vat shown on every transaction!..
A hotel like something from the sixties in need on complete refurb. Dark dreary room with smelly carpets musty wardrobes and a general air of lack of maintenance. Until some money spent on upgrading avoid.
The place was in a lovely setting with the bridge in the background, we did book the table for dinner for six when we got there we only had to wait for ten minutes which I did not mind , but the table we got was a very small one beside the bar it looked like it was just squashed there, it was a pity as the food was lovely with a lot on the plate with great flavour. But I think the table put me off going again as we did book and people who just arrived got a better one .
We stayed here recently for on night A very tired hotel ,absolutely needs a make over. Staff very good . Internet terrible. Receptionist very sweet ,and did everything she could. Food was decent enough in the restaurant,but no bar open , Wouldn’t recommend it .