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The Mall, Waterford Ireland
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Traveller (224)
Dining (17)
Room & Suite (3)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#2 of 12 hotels in Waterford
Location
Cleanliness
Service
Value
Travellers' Choice
Tower Hotel Waterford In the heart of Waterford city, overlooking the marina, the Tower Hotel & Leisure Centre is the perfect accommodation venue whether your visit to Waterford is for business or pleasure.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Babysitting
Taxi service
Business Centre with Internet Access
Wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Kids' meals
Special diet menus
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Room service
Safe
Telephone
VIP room facilities
Wake-up service / alarm clock
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Harbour View
652Reviews18Q+A57Room tips

Reviews
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Traveller rating
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Most Recent
Bryan F wrote a review Nov 2022
Newbridge, Ireland32 contributions50 helpful votes
Had the pleasure of staying overnight in the hotel. Excellent value, food was excellent and staff were very helpful and friendly. Rooms were exceptionally cleaned and very comfortable. Modern decor and layout. In the restaurant we’re we’re look after by Sylvia who done a fab job. Thank you and all staff members you excel at your job. We will certainly go back. Sooner rather than later.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Michael O'Neill, General Manager at Tower Hotel Waterford
Responded 5 days ago
Good Afternoon Bryan, Many thanks for your lovely review and thanks for taking the time to write it. Thanks also for your kind words about Sylvia and our staff in general. We look forward to welcoming you back to the hotel again soon, Kind regards. Michael O Neill
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
wayne m wrote a review Nov 2022
Butlerstown, Ireland2 contributions
I have attended The Tower on numerous occasions over the years, whether its for weddings, dinner dance or just the restaurant. It continues to get better and better each time. From the staff, the food and the hospitality, nothing is an issue, its a diamond of a venue to have in the heart of the city. Looking forward to the next visit
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Michael O'Neill, General Manager at Tower Hotel Waterford
Responded 5 days ago
Many thanks Wayne, We really appreciate you taking the time to write such a lovely review. We are very lucky to have an enviable location and a great team in the hotel. We look forward to welcoming you back to the hotel soon, Kind regards, Michael O' Neill
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
flynners65 wrote a review Nov 2022
Waterford, Ireland
Had a Christmas party here last weekend, A very large Christmas party that is. But no matter how big it was the Tower staff were exceptional. From entering for our drinks reception all the way to the end of the night, the level of service was outstanding and it’s a credit to the Hotel. The food was amazing and that says a lot for the amount at our night nearly 300. No waiting for drinks each course came within min of the last. I will def be back here for the next party hopefully sometime soon. Well done everyone and thank you for a great night.
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Michael O'Neill, General Manager at Tower Hotel Waterford
Responded 5 days ago
Many thanks for your lovely review. We were delighted to be the chosen venue for your Christmas party last week and its great to hear it was such a success and everyone enjoyed it. We hope to welcome you all back in 2023. With kind regards, Michael O Neill
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stephen B wrote a review Nov 2022
1 contribution
My wife and I recently stayed in the hotel for a 3-day weekend for the Waterford Film Festival & Winterval Christmas festival. The staff were very friendly and accommodating. Our room was lovely with a great view of the river and the beds were comfy. We also had several meals there, tasty food, and excellent service. Also, the location is close to a lot of things to see and do. -Stephen Byrne
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Date of stay: November 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Michael O'Neill, General Manager at Tower Hotel Waterford
Responded 5 days ago
Thanks Stephen, We were delighted to welcome you back to the hotel again last weekend for the Waterford Film Festival. Thanks for your kind words and we will look forward to welcoming you back in 2023 for the festival. Thanks, Michael O'Neill
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
julieh wrote a review Nov 2022
County Waterford, Ireland2 contributions3 helpful votes
We recently had our work Christmas Party at The Tower. It was a large party with 250+ guests. From start to finish everything was excellent. Each member of staff from the front of house to waiters to housekeeping, were so accommodating and welcoming. The food was fabulous. If you are hosting a corporate event, I would highly recommend The Tower. We can't wait to come for next year's party!
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Michael O'Neill, General Manager at Tower Hotel Waterford
Responded 6 days ago
Dear Julie, Many thanks for your review. We were delighted to host your Christmas party last week and its great to hear that you all enjoyed the night and thanks for your kind words about our lovely staff. We hope to welcome you all back again next year. With kind regards, Michael O'Neill
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michelle P wrote a review Nov 2022
ireland25 contributions26 helpful votes
I recently returned to the lovely Tower Hotel for a weekend stay with friends. We wined and dined and had a great time, as always. We ate in the hotel both nights, Hobson's restaurant and the bar, both food and service excellent. Music in the bar was an added bonus. All the staff we encountered from arrival to checkout were friendly and attentive, genuinely wanting their guests to thoroughly enjoy their stay. Looking forward to returning again soon.
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Michael O'Neill, General Manager at Tower Hotel Waterford
Responded 6 days ago
Many thanks for your lovely review. Its great to hear you had an enjoyable weekend with your friends and that you enjoyed the live music. Our staff are a great asset to the hotel and we are lucky with such a great team. Hope to see you back in Waterford soon, Kind regards, Michael O'Neill
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gretta H wrote a review Nov 2022
Very disappointing visit to this hotel last weekend. To start your reception team need a course in customer service. Four people behind the desk and only two greeting the guests. We got a check in at 2.30 and arrived to our room which was lovely but freezing. It took 3 phone calls and 4 staff ( one a manager and maintenance to try and fix the problem) A glass of wine from your manager was a token gift was given but It took over 4 hours to get any kind of warmth into the room. Your reception staff were of no help, very rude. The noise from a party on the second night was horrendous and went on till after 2am. On checking out we were asked how did we enjoy our stay. Told your reception staff but to be honest she didn’t really care and said she would get the general manager to ring ….. still waiting….
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Date of stay: October 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Michael D wrote a review Nov 2022
16 contributions3 helpful votes
Three of us had dinner in the restaurant this evening. Starter of goats cheese tart was dry and tasteless, two mains arrived and had to wait nearly ten minutes for the third, ordered a club orange and it took three staff members to get it after waiting ages for it, ordered two cappuccino coffees and got a pot of coffee as well, the risotto was a gluey tasteless mess, for a four star hotel the food was seriously bad so embarrassed to bring family on a night out to this
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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TerrorificT wrote a review Nov 2022
Dublin, Ireland1 contribution1 helpful vote
I had booked the Tower hotel for a Family group of nine with partners for a roundy birthday celebration and it was five star service from the first call of booking. Nothing was too much trouble for Aine, Caroline and all the wonderful staff and made the whole weekend stay so enjoyable. We had booked a suite for the birthday boy and used it to host the family for drinks reception before dinner and the staff ran around to ensure the balloons were in place, glasses were laid out on table in room, there were icebuckets and ice for drinks provided and we had a panoramic balcony view of Waterford city which had just come alive for Winterville. The rooms were spotless and had absolutely everything we needed. Caroline accommodated putting us all on the one floor which was great and everyone had a water view from their room on the fourth floor. When my Chromecast let me down and we were unable to show our video slide show of the birthday boy, the staff ran around and provided a laptop and HDMI cable to ensure the show went on. It was responses to incidents like this that made us feel like we were getting the five star treatment. When we came back with excess food from the birthday dinner, they put everything labelled in bags in the cool room for us overnight and then divided up the birthday cake in sections and wrapped individually in tinfoil - they volunteered this and had been doing it for other guests as well that morning. We used the sauna and swimming pool each morning (the gym was there if we wanted it!) and really enjoyed interactions with other patrons, we were blown away by the friendliness of everyone! Breakfast was buffet and they accomodated my vegetarian request with a bespoke hot breakfast which was really appreciated. The hotel was at capacity and really busy because of the Winterville but it did not affect the service we received. The hotel also accomodated a photographer we had booked and gave us free use of their function room to have our photos taken uninterrupted. The location of the hotel is walking distance to everything and close to the Waterford Crystal Museum, Time Museum (really worth a visit and a surprising find) and Silver Museum and there was live music in all the pubs within a 2 minute walk. We can't say enough great things about the staff of this hotel, they really make it a special experience and somewhere you look forward to going back to. Keep up the great work.
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: The most popular time for breakfast is between 10-11 so if you want to avoid the crowds I would...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Michael O'Neill, General Manager at Tower Hotel Waterford
Responded 6 days ago
Good Afternoon, Thanks so much for such a lovely review. We were delighted to look after your group and help in the celebrations for such an important birthday. Thanks for your kind words about our lovely staff, we are blessed with such a great team in the hotel. We look forward to welcoming you back to the hotel again soon, Kind regards, Michael O'Neill
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marie F wrote a review Nov 2022
Dublin, Ireland47 contributions28 helpful votes
Stayed here for 2 nights with a group of friends, staff really helpful and friendly, lovely room comfortable bed, food really good dinner on the Saturday night was fab as there was 15 in our group they reserved a table for us in the bar, entertainment was good singer, heplayed good range of songs, have stayed here on a few occasions and would stay again.
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Michael O'Neill, General Manager at Tower Hotel Waterford
Responded 6 days ago
Dear Marie, Many thanks for your lovely review and kind words. We are delighted yourself and your friends enjoyed the weekend with us and that you had an enjoyable evening with our live music. We look forward to welcoming you back to the hotel again soon, Kind regards, Michael O'Neill
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$119 - US$126 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
tower hotel waterford, hotel waterford
LOCATION
IrelandProvince of MunsterCounty WaterfordWaterford
NUMBER OF ROOMS
140
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TOWER HOTEL WATERFORD - UPDATED 2022 Reviews & Price Comparison (Ireland) - Tripadvisor

Frequently Asked Questions about Tower Hotel Waterford
Which popular attractions are close to Tower Hotel Waterford?
Nearby attractions include King of the Vikings (0.1 km), Waterford Treasures Medieval Museum (0.1 km), and Bishop's Palace (0.2 km).
What are some of the property amenities at Tower Hotel Waterford?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Tower Hotel Waterford?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Tower Hotel Waterford?
Yes, free parking is available to guests.
What are some restaurants close to Tower Hotel Waterford?
Conveniently located restaurants include Everett's, Emiliano's, and McLeary's.
Are there opportunities to exercise at Tower Hotel Waterford?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Tower Hotel Waterford located near the city centre?
Yes, it is 0.4 km away from the centre of Waterford.
Are any cleaning services offered at Tower Hotel Waterford?
Yes, dry cleaning and laundry service are offered to guests.
Does Tower Hotel Waterford offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Tower Hotel Waterford?
Many travellers enjoy visiting Bishop's Palace (0.2 km) and St Olaf's Church (0.3 km).
Does Tower Hotel Waterford have any great views?
Yes, guests often enjoy the harbour view available here.