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Woodlands Hotel
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Avg. €149 /night, 9/13 - 9/14
€169
per night
€154
per night
€139
per night
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3.5
#9 of 10 hotels in WaterfordLocation
Cleanliness
Service
Value
Everyone needs a place to lay their weary head. For travellers visiting Waterford, Woodlands Hotel is an excellent choice for rest and rejuvenation. Well-known for its family-friendly environment and proximity to great restaurants, Woodlands Hotel makes it easy to enjoy the best of Waterford.
Woodlands Hotel features 24 hour front desk, room service, and outdoor furniture, to help make your stay more enjoyable. The property also boasts a pool and a lounge. If you are driving to Woodlands Hotel, free parking is available.
While staying at Woodlands Hotel, visitors can check out Christ Church Cathedral (2.3 mi) and Apple Market (2.4 mi), some of Waterford's top attractions.
Waterford has plenty of Asian restaurants. So when you’re here, be sure to check out popular spots like Peppers Restaurant, Kyoto, and Golden Jade Restaurant, which are serving up some great dishes.
Best of all, Woodlands Hotel makes it easy to experience some great Waterford attractions like Bishop's Palace, which is a popular architectural building.
Whether you’re travelling for business, pleasure or both, Woodlands Hotel is sure to make your visit to Waterford one worth remembering.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Business Centre with Internet Access
Conference facilities
Spa
Wifi
Fitness / spa changing rooms
Sauna
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Breakfast in the room
Kids' meals
Banquet room
Meeting rooms
Facial treatments
Manicure
Massage
Pedicure
Salon
Solarium
Waxing services
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
24-hour front desk
Dry cleaning
Laundry service
Room features
Housekeeping
Room service
Telephone
Iron
Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Business
Location
Dunmore Road, Waterford Ireland
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 43 out of 100
43
Dublin Airport
142.9 km•
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95 Attractions
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651Reviews2Q+A94Room tips
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Detailed Reviews
Travelled as a family with 2 children aged 3 and 7. The hotel is located about 15 minutes from the city centre and 30 minutes from Tramore.
Like many people it was the first attempt at trip away since before the pandemic and we were under no illusions that things have changed somewhat for hotel stays.
We booked a family room and were very underwhelmed with the room - it was quite dated, with an ancient television, right beside the lift and the noise of people going to and from rooms and the bar did not make for a good first night. To be fair to the hotel after a quick word with the receptionist the next day they moved us no problem at all.
Fresh start! New room, much quieter location and a fan!!
Hotel itself is quite dated but clean. The reception area and the room itself seemed quite bare and I wonder is this an attempt to make sanitising and cleaning easier in the current climate.
The bar is large and we ate the food from there the first night. Food was fine, what you would expect from a bar menu....burgers, fish and chips etc.
There is a leisure club attached. Make sure you phone ahead to make sure there is room in the pool as numbers are limited due to covid restrictions. Water temperature was perfect....the kids loved it.
Staff in the hotel are very pleasant and professional. I'm sure trying to please customers and observe covid regulations is a minefield but they are doing a good job.
Finally we come to the only disappointment.....the breakfast! My favourite part of a hotel stay anywhere is the classic buffet breakfast. It doesn't exist here, again most likely due to covid restrictions. You are seated and order by ticking options on a card. It is limited and only that it was included in the price we would have went up the road to the Ardkeen Centre.
As far as covid is concerned masks must be worn at all times in public areas and orders in the bar are taken from the tables. There is hand sanitiser at various locations such as outside elevators and entrances to dining areas.
PRO'S - Location just off the outer ring road made travelling to Tramore and other beaches handy.
Staff were friendly and very obliging.
Pool is excellent.
CON'S - An obvious difference in room standards.
The Breakfast
Like many people it was the first attempt at trip away since before the pandemic and we were under no illusions that things have changed somewhat for hotel stays.
We booked a family room and were very underwhelmed with the room - it was quite dated, with an ancient television, right beside the lift and the noise of people going to and from rooms and the bar did not make for a good first night. To be fair to the hotel after a quick word with the receptionist the next day they moved us no problem at all.
Fresh start! New room, much quieter location and a fan!!
Hotel itself is quite dated but clean. The reception area and the room itself seemed quite bare and I wonder is this an attempt to make sanitising and cleaning easier in the current climate.
The bar is large and we ate the food from there the first night. Food was fine, what you would expect from a bar menu....burgers, fish and chips etc.
There is a leisure club attached. Make sure you phone ahead to make sure there is room in the pool as numbers are limited due to covid restrictions. Water temperature was perfect....the kids loved it.
Staff in the hotel are very pleasant and professional. I'm sure trying to please customers and observe covid regulations is a minefield but they are doing a good job.
Finally we come to the only disappointment.....the breakfast! My favourite part of a hotel stay anywhere is the classic buffet breakfast. It doesn't exist here, again most likely due to covid restrictions. You are seated and order by ticking options on a card. It is limited and only that it was included in the price we would have went up the road to the Ardkeen Centre.
As far as covid is concerned masks must be worn at all times in public areas and orders in the bar are taken from the tables. There is hand sanitiser at various locations such as outside elevators and entrances to dining areas.
PRO'S - Location just off the outer ring road made travelling to Tramore and other beaches handy.
Staff were friendly and very obliging.
Pool is excellent.
CON'S - An obvious difference in room standards.
The Breakfast
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Date of stay: July 2021
Location
Service
Sleep Quality
Room Tip:Â Rooms next to the lift should be avoided with children.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed for 3 nights this weekend, booked very last minute and we only used as a base and literally only slept in hotel.. on arrival the previous occupants used dirty towels were still hanging in bathroom, rang down to reception and these were replaced. Following morning went to use safe and there was a used tissue inside! Really felt the room could do with a deep clean. Breakfast was only OK, tables were sticky each morning. Staff were friendly but we wouldn't return
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Claire O Mahony, Sales at Woodlands Hotel
Responded 26 Aug 2020
Dear Cassidysionbhan1980, Thank you for taking the time to review the Woodlands Hotel, Waterford. I am extremely disappointed to see that the shortfalls of our housekeeping team. This is not the standard that we set especially through this pandemic. I want to sincerely apologize for these shortfalls and can assure you this will addressed here with the team. I will ensure to pass on your comments about the staff being friendly. I do hope that you may consider coming back in the future. Regards, Claire O'Mahony
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good points to note: good location. Very quiet at night even with windows open. Large family room with coffee and tea making facilities and good free WiFi. Room was clean and plenty of toiletries and had good powerful shower. Bar staff and cleaning staff are very good and friendly. The swimming pool was very good and nice and warm and had hot tub. Sauna was not available.
Main drawbacks are the 200 euro deposit you pay on check in as most hotels do not ask for this. View from room was bad as just overlooked a roof with cigarettes being dumped there. The breakfast could be better and scrambled eggs didn't seem fresh. The floor we were on had no air conditioning and was unbearably hot even with the window wide open. In the end it took 3 fans for me to be able to sleep. The bar was also so hot at night and I asked staff if there was anything they could do as no nearby windows to open but there was nothing they could do. Surely this must be a safety hazard also?
I was in the swimming pool every day and the staff were lovely but noticed dirt in the pool and yellow marks along the wall at water level which should be cleaned.we used the changing room showers all the days there and the same dirty long black hairs were along the walls of the shower the full 4 days I was there so it clearly wasn't being cleaned which is a disgrace as it should be cleaned daily, even multiple times a day. They were obviously just picking up empty shower gel bottles etc but not actually cleaning the shower walls.
Upon check out we were not asked how everything was and the reception staff were the least helpful in the hotel.
Main drawbacks are the 200 euro deposit you pay on check in as most hotels do not ask for this. View from room was bad as just overlooked a roof with cigarettes being dumped there. The breakfast could be better and scrambled eggs didn't seem fresh. The floor we were on had no air conditioning and was unbearably hot even with the window wide open. In the end it took 3 fans for me to be able to sleep. The bar was also so hot at night and I asked staff if there was anything they could do as no nearby windows to open but there was nothing they could do. Surely this must be a safety hazard also?
I was in the swimming pool every day and the staff were lovely but noticed dirt in the pool and yellow marks along the wall at water level which should be cleaned.we used the changing room showers all the days there and the same dirty long black hairs were along the walls of the shower the full 4 days I was there so it clearly wasn't being cleaned which is a disgrace as it should be cleaned daily, even multiple times a day. They were obviously just picking up empty shower gel bottles etc but not actually cleaning the shower walls.
Upon check out we were not asked how everything was and the reception staff were the least helpful in the hotel.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had an extended stay recently and what from the outside promised so much was disappointing. I'm not sure if Covid plays a part as in everywhere just getting back on its feet but this place had more wrongs then rights.
Food was terrible and if it was cheap you could argue you get what you pay for but man it was bad.
Rooms were really humid asked for a fan Saturday morning received it Sunday evening no explanation. My daughter's had a shower after a day at the beach so there was some sand on the floor. Next morning cleaning we got fresh towels but sand was left on the floor. We cleaned it up ourselves and made our own beds??
In the bar (other than 2 really good staff members) you were left waiting for your drinks or tables to be cleaned and I mean waiting.
You would think with the push for stay cation 2020 there would be an effort made to be a standout performer.
Food was terrible and if it was cheap you could argue you get what you pay for but man it was bad.
Rooms were really humid asked for a fan Saturday morning received it Sunday evening no explanation. My daughter's had a shower after a day at the beach so there was some sand on the floor. Next morning cleaning we got fresh towels but sand was left on the floor. We cleaned it up ourselves and made our own beds??
In the bar (other than 2 really good staff members) you were left waiting for your drinks or tables to be cleaned and I mean waiting.
You would think with the push for stay cation 2020 there would be an effort made to be a standout performer.
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel will not be on my "deserves a second visit" list. The lift to the accommodation floor could do with a good hoovering and wash down. The room although spacious with nice comfortable beds, was stone cold when I walked in. It was 5degrees outside and blowing a gale. You would think the radiator would have been on at least. There was hair stuck to the wall in the shower, which was missed by the cleaning staff. The noise of deliveries at 6am would wake a nation even through a closed window. The walls are paper thin.... Was woken by another guests alarm at 6am!clear as day and I'm sure my own one woke someone too at 7am.
The bar menu leaves a lot to be desired. Even with minimal customers ordering food and drinks, service was slow. 2hrs for a main and a dessert.
Breakfast was the same. Stood for 15mins waiting to be seated. Decided to just take a seat. Only 1 member of staff on, struggling to keep up with cleaning tables. I felt sorry for her as she was getting confused with tea and coffee orders. Obnoxious techno-esque music being played during breakfast... Quite annoying and unnecessary by all counts.
Despite all the members of staff being quite friendly, Think I will look for a different place the next time I stay in Waterford.
The bar menu leaves a lot to be desired. Even with minimal customers ordering food and drinks, service was slow. 2hrs for a main and a dessert.
Breakfast was the same. Stood for 15mins waiting to be seated. Decided to just take a seat. Only 1 member of staff on, struggling to keep up with cleaning tables. I felt sorry for her as she was getting confused with tea and coffee orders. Obnoxious techno-esque music being played during breakfast... Quite annoying and unnecessary by all counts.
Despite all the members of staff being quite friendly, Think I will look for a different place the next time I stay in Waterford.
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Date of stay: February 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Arrived with my family for a 2 night stay, upon arrival Adam at reception greeted us lovely, he was very helpful very nice and genuine couldn't of been more nicer and helpful. Also the waitress magda was very nice and helpful. Swimming pool was lovely had a great swim kids enjoyed it alot the swimming pool attendants were also very nice and helpful. The rooms were lovely and refreshed the following day. Also the carvery dinner was beautiful a shout out to the woman chef who served me was delicious. Would definitely stay again. Thank you.
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
On arrival, we were pleasantly surprised with the appearance of the hotel. Check-in went smoothly. The room was clean, well-presented, and a very good size for a family room. However, the heat in the room and lack of air conditioning meant that we needed to leave the window open all night. The loud extractor fans from the kitchen, which were located directly outside our window, were left running throughout the night (at just over 57 decibels).
After speaking with reception on the first morning, we were assured that the fans were left on accidentally and that it wouldn’t happen again. Having lost a full night’s sleep, I expected a token of some sort by way of apology, even if it was just a free drink in the bar, but we just about got the reassurance that the fans would be switched off that evening when the kitchens closed.
When we returned to the hotel that evening, I mentioned to the (different) receptionist on duty about the fans the previous night and confirmed that they would indeed be switched off. She assured me that they would and was very polite and pleasant to my face, but my husband was facing me as I walked away from her and she rolled her eyes behind my back when I turned to walk away!
When we returned to the room, we discovered that housekeeping staff had disposed of items of ours that weren’t in the bin or located anywhere near the bin. They may not have been important items, but they weren’t for disposal. 2 soft drinks were located on bedside lockers, and an empty packaging box was left on top of our suitcase for safely transporting an item home again. All 3 items were gone. The bin was not near any of these items, so they shouldn’t have been touched. Inadequately trained housekeeping staff is another addition to the growing list of flaws in this poorly run hotel.
Breakfast was of poor quality; just about warm and left a lot to be desired. The food menu in the bar is disappointing, with a very poor choice of dishes. We ate elsewhere every evening.
The swimming pool was a pleasant experience, however. It was clean, warm, and very well monitored. It was convenient that they provide towels, and the changing rooms were clean any time we visited. The staff at the pool were very helpful, friendly & chatty.
Upon checkout we weren’t asked how everything was, which would be standard practice, from experience. Had we been asked; I would have enlightened the receptionist on some of the above issues. However, considering the demeanour of the reception staff throughout our stay, I’m not sure there would have been any point mentioning any issues. Perhaps a review for future visitors to see what the hotel is really like would be more purposeful.
After speaking with reception on the first morning, we were assured that the fans were left on accidentally and that it wouldn’t happen again. Having lost a full night’s sleep, I expected a token of some sort by way of apology, even if it was just a free drink in the bar, but we just about got the reassurance that the fans would be switched off that evening when the kitchens closed.
When we returned to the hotel that evening, I mentioned to the (different) receptionist on duty about the fans the previous night and confirmed that they would indeed be switched off. She assured me that they would and was very polite and pleasant to my face, but my husband was facing me as I walked away from her and she rolled her eyes behind my back when I turned to walk away!
When we returned to the room, we discovered that housekeeping staff had disposed of items of ours that weren’t in the bin or located anywhere near the bin. They may not have been important items, but they weren’t for disposal. 2 soft drinks were located on bedside lockers, and an empty packaging box was left on top of our suitcase for safely transporting an item home again. All 3 items were gone. The bin was not near any of these items, so they shouldn’t have been touched. Inadequately trained housekeeping staff is another addition to the growing list of flaws in this poorly run hotel.
Breakfast was of poor quality; just about warm and left a lot to be desired. The food menu in the bar is disappointing, with a very poor choice of dishes. We ate elsewhere every evening.
The swimming pool was a pleasant experience, however. It was clean, warm, and very well monitored. It was convenient that they provide towels, and the changing rooms were clean any time we visited. The staff at the pool were very helpful, friendly & chatty.
Upon checkout we weren’t asked how everything was, which would be standard practice, from experience. Had we been asked; I would have enlightened the receptionist on some of the above issues. However, considering the demeanour of the reception staff throughout our stay, I’m not sure there would have been any point mentioning any issues. Perhaps a review for future visitors to see what the hotel is really like would be more purposeful.
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed at the hotel for three nights and we really enjoyed our entire stay . Staff were so helpful . Adam on the front desk recommended where we could go in the city and everywhere we went lived up to his recommendations.
Food was great and staff were very helpful. Very comfortable & clean rooms . Pool and leisure Center very clean and was very family friendly . Staff here were great too.
Food was great and staff were very helpful. Very comfortable & clean rooms . Pool and leisure Center very clean and was very family friendly . Staff here were great too.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
So every year we have been booking this. I rang on October 2nd for information and I was told that they did not have booking set of yet but they will take my details and ring me so I gve name and contact number.
Friday 12th November still no call so I ring and reception takes my details and says someone will ring you today or Monday (the event manager) to give you a time, so perfect I waitedtill Tuesday 16th and no call.
Been Tuesday 16th November I decide to ring to be told that the event is fully booked and is imposible I booked on Friday....
I rang on Friday and was told I would get a time this week so I told my kids we were going there like every year and they were all EXCITED. With what face do I tell them today ohhh no your mam was just called a lyer over the phone and santa does not want to see you??? Or will I go up and let the lovely lady in reception tell them? I am just sooo disappointed, your customer service must be the worse I have come across, playing with kids feeling like this
Friday 12th November still no call so I ring and reception takes my details and says someone will ring you today or Monday (the event manager) to give you a time, so perfect I waitedtill Tuesday 16th and no call.
Been Tuesday 16th November I decide to ring to be told that the event is fully booked and is imposible I booked on Friday....
I rang on Friday and was told I would get a time this week so I told my kids we were going there like every year and they were all EXCITED. With what face do I tell them today ohhh no your mam was just called a lyer over the phone and santa does not want to see you??? Or will I go up and let the lovely lady in reception tell them? I am just sooo disappointed, your customer service must be the worse I have come across, playing with kids feeling like this
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Date of stay: November 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Claire O Mahony, Other at Woodlands Hotel
Responded 22 Nov 2021
Dear Nadine, We have no record of your call on the 2nd of October 2021, our event was not announced until the 22nd October 2020. As explained by myself last week, the hotel was waiting on government guidance in regards to whether this event could go ahead. I promised you a call the following day as soon as the decision was made in regards to the event. And you were the first to receive this call. Of course we would hate to hear of any children disappointed by the cancellation of breakfast with Santa event however this is completely out of our control. The hotel prioritizes the health and safety of our customers in the midst of a pandemic. If you wish to discuss this further, I am more than happy to take your call. I believe you still have my mobile number. Regards, Claire
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at The Woodlands hotel this week for three nights. The staff were all very helpful and friendly. The bedroom was fabulous , with great light from two large windows
Breakfast was cooked to perfection and great table service from Paul. Location is excellent with a large carpark and free parking ,easy to visit other towns when it suits.This time we drove to Killmacthomas and Lismore
both towns very picturesque
We highly recommend this hotel and hope to return soon
Breakfast was cooked to perfection and great table service from Paul. Location is excellent with a large carpark and free parking ,easy to visit other towns when it suits.This time we drove to Killmacthomas and Lismore
both towns very picturesque
We highly recommend this hotel and hope to return soon
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
€140 - €160 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
woodlands hotel waterford
LOCATION
IrelandProvince of MunsterCounty WaterfordWaterford
NUMBER OF ROOMS
47
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Woodlands Hotel
What are some of the property amenities at Woodlands Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Woodlands Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Are there opportunities to exercise at Woodlands Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Woodlands Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Woodlands Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Is Woodlands Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.