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I recently stayed over night in the travel lodge on the cork road Waterford and to say I am absolutely disgusted is the understatement of the year..
To start off the man on the phone making the booking needs a lesson in manners..
Fast forward...More
Get what you pay for. Decent room. Unfortunately lack of facilities near by and as we don't drive kind of isolated. 20 min from centre of city which is a grand walk during the day but didn't allow for much night lifeMore
Review collected in partnership with Travelodge
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank louisecK7236PH
Response from GM_Waterford, General Manager at Travelodge WaterfordResponded 2 days ago
Dear louisecK7236PH,
Thank you for your review. I was pleased to see that you enjoyed your stay with ourselves here in Waterford. I appreciate your point regarding the lack of facilities in the area. We do have a restaurant and bar licence on-site here at...More
Nice basic room but it had everything that you needed except a hair dryer. Pleasantly surprised and would use again. No restaurant but walking distance to a cafe. Would go again as clean - Bed comfortableMore
1 Thank Karen H
Response from GM_Waterford, General Manager at Travelodge WaterfordResponded 2 weeks ago
Dear Karen H,
Many thanks for your review. Delighted to see that you enjoyed your stay. The attached restaurant is part of our Hotel so i do hope that you enjoyed your meal whilst dining there. Please feel free to contact myself directly next time...More
Does the job. Friendly staff. Our room was beside the front entrance, and noisy from people smoking at the front late in the evening and again at 4am. Staff could have moved them on as guests were clearly sleeping. Otherwise a fine place to stay...More
Thank worldwidetourman
Response from GM_Waterford, General Manager at Travelodge WaterfordResponded 2 May 2017
Dear worldwidetourman,
Thank you for your review. I was pleased to see that you were satisfied with our accommodation. I fully appreciate the point that you made regarding people in our smoking area late at night. We always try to manage situations like this as...More
Just a basic room but the best part was being able to park free. It was handy having a petrol station and McDonalds next door. It was a very long walk from the front door to the room. The room was clean, tidy and quiet.
Review collected in partnership with Travelodge
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Louise R
Response from GM_Waterford, General Manager at Travelodge WaterfordResponded 2 May 2017
Dear Louise R,
Thank you for taking the time to review our property. Pleased to see that you enjoyed your stay and i hope that you will come back and visit us again next time you are coming to Waterford.
Regards,
General Manager
US$77 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Room types
Non-Smoking Rooms ,
Accessible rooms
Number of rooms
56
Reservation Options
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I too would like the opportunity to respond to " general manager Connor "
I would further ask how the disgusting smell in the upstairs corridor would be attributed to another property having sewerage problems when other parts of the travel lodge and external areas had no smell at all ?
I cannot understand how just a certain area on the first floor would be affected as pipework would run throughout the building and any build up would come upwards from the ground floor?
Further to this ,reading through all the reviews ,the responses are inconsistent , they tell us that a refurbishment has been taking place anytime over the last 12-18 months , that beds have " all been renewed " .. are " in the process of bring renewed" or " will all be renewed shortly" .
Some reviews posted in August 2015 have only had responses updated by " The manager" in mid 2016 .. so problems have been ongoing for some time then ?
I would reiterate despite the claims that I am wrong , that people are actually being housed there .
I have looked at the reviews in detail , on several occasions where very good reviews have been written the reviewers are all " first time reviewers" ? ....mmm?
Perhaps there should be a way of contacting these " reviewers" to check the validity of the entries .
Why , after constant complaints , about groups congregating outside the front door being loud etc etc would you encourage them with a smoking area ?
Move it further away !
Shame on Travelodge head office for not looking after their brand / property / reputation . The word Hostel has been used in many of the reviews I have read .. I think that could even be a bit derogatory of some hostels. Thorough cleaning , ongoing maintenance , staffing , new bedding .. the list is endless ...no , for me this last visit was enough .. never ever will I recommend a visit here and hell would freeze over before I would stay or let my family stay there .
14 October 2016|
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Response from GM_Waterford | Property representative |
Dear Totty01,
Thank you for your comments. As the above is rather detailed i would gladly welcome the opportunity to discuss these matters with you in person. Could i ask that you please send a private message to myself... More
Dear Totty01,
Thank you for your comments. As the above is rather detailed i would gladly welcome the opportunity to discuss these matters with you in person. Could i ask that you please send a private message to myself here via tripadvisor with a contact number and a suitable time to call you.
Many thanks
Conor
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Celine1234566
How can I contact Conor as he commented on my review and asked me to contact him please?
13 September 2016|
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Response from RosieSligo | Reviewed this property |
I replied through their email address but needless to say he didn't answer me.
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Room Tips
"Rooms opposite the local McDonalds can be a bit noisy."
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Ireland