Greenway Manor Hotel
Old Kilmeaden Rd, Waterford X91 X4RP Ireland
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US$192
Fully refundable before 09/06/23
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About
#7 of 25 B&Bs / Inns in Waterford
Location
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Service
Value
The Greenway Manor is the perfect setting for any staycation, leisure break, special events or Wedding party. Offering a beautiful period character along with first-class service and a commitment to making every event highly personal. Whether it is a private event (such as a wedding or private party) or a corporate event (such as a company barbecue or Christmas party), Greenway Manor cater for groups of all sizes and can comfortably accommodate groups taking in social distancing. Guests at the hotel can relax in luxurious surroundings, enjoying the mature gardens through patio doors which open out from all our banqueting rooms. Our dance-floor and full bar facilities are at your disposal, and we will do everything in our power to create the perfect occasion for you.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Golf course
Children's playground
Children's television networks
Business Centre with Internet Access
Car park
Wifi
Bar / lounge
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Children Activities (Kid / Family Friendly)
Highchairs available
Conference facilities
Banquet room
Meeting rooms
Non-smoking hotel
Outdoor furniture
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Room features
Air conditioning
Desk
Housekeeping
Telephone
Coffee / tea maker
Electric kettle
Cable / satellite TV
Bath / shower
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Business
Location
Old Kilmeaden Rd, Waterford X91 X4RP Ireland
Getting there
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85Reviews1Q+A8Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Beautiful hotel, with delicious food. The room was very comfortable and big with a huge flat screen smart tv (which was an added bonus/ I wasn't expecting the room to have one that big or new) Thanks to Trevor for looking after our group, he went out of his way to look after us & was extremely professional & friendly.
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Date of stay: April 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Lovely cosy hotel in a countryside setting. Friendly helpful staff especially Trevor. A great spot for a relaxing peaceful break. Didn't have dinner as only carvery available on Sundays but Pinks in town worked well. Breakfast satisfactory - no buffet but a fine hot breakfast made to order. Very near the Waterford greenway so we will be back in the summer to cycle that and to visit nearby Mount Congreve gardens.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We chose the Greenway Manor Hotel for our Staff BBQ as a final fairwell to the company's CEO and founder. With 40-50 people on the day / night, every single person couldn't have been more complimentary about the setting (designated BBQ area, reception area and small function room), the food and of course the staff. Trevor took the helm and ensured everything about the event was seamless from start to finish - the first day we met, any nerves we had were settled immediately. Lucy was an absolute star and worked hand in hand with Trevor to make sure the place was decorated and layed out to perfection. Louise was on bar duty and not once was there a bottleneck for service and she was often seeing getting the bar topped up in between the waves. Later in the night we had Anne-Marie and David whom had all the patience in the world and made sure it all ended on a high. I stayed at the hotel that night and the room was perfect - clean and comfortable with everything you would need. We will without a doubt be back for our next event. Thanks again to Trevor and the team for everything.…
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
We stayed at this hotel in July 2022. The hotel describes itself as being a place where “guests can relax in luxurious surroundings.” This was absolutely not our experience. The hotel has also named itself due to its proximity to the Greenway and sets itself out as a hotel which would be suitable to go to for that reason - again this was not our experience. About 4/5 days before we arrived I rang the hotel and spoke to a member of staff to book dinner if possible. They asked me if I was coming down to see the concert. I informed them I was not. On the day, another staff member rang me to tell that there was an Abba tribute band on that evening and to expect noise. At this stage we were already half way there. At neither points was a finishing time discussed for the concert, but as I live near concerts at home I assumed it would be over at 10.30/11. The hotel website also does not have its concerts listed online. When we arrived we requested ear plugs but were told they don’t provide any - bizarre. Outside our room the floor was vibrating due to the sound check, the sound was that loud! At dinner we were informed that the concert would be over at 12 and then there would be a DJ until near 2am. I was incredibly annoyed about this. The noise was so loud in our room, I couldn’t sleep at all even though I was exhausted from cycling earlier in the day. I couldn’t even mitigate this with earplugs. The hotel layout is not conducive to a good nights sleep at all if there is any event on. I know now, from visiting, it is the sort of hotel to stay in if you were attending a wedding there or a concert there - but literally for no other reason. I mentioned this to staff the next day. I also sent two emails complaining and have not heard back. I eventually rang and was told there was no manager in that day. The staff that served us on the day were really nice and I can’t fault them, but the experience was the worst hotel experience we’ve had. To spend 200 Euro for one night in a hotel room where you can’t sleep is appalling. I never heard back from the hotel. I wish we didn’t pay in advance.…
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Forget to buy a cake for an 89 year Eileen's birthday lunch,but have no fear Trevour came to the rescue with a very artistic place. Well worth a visit Great friendly staff. Porridge is a must at breakfast and the ribs for a starter.
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I had booked two nights at the hotel. I do have to give a big shout out to one of the bar staff when I arrived on the Saturday night after a 12 hour journey from England - I was looked after and dinner sorted fairly quickly. The bar was packed and I appreciated that great customer service. I think I was that tired I fell straight to sleep the first night. HOWEVER, the second night, after a lovely day out, I got back to my room around 6.30pm. I was in room 6 which I then realised was above the kitchens and it was seriously noisy until around 11pm. A lot of pans banging etc. If I hadn't been so tired (cycled the Greenway) I would have gone down to reception to complain and / or see if I could swop rooms. When I raised my concerns with the two members of staff the next morning, it came as no surprise to them. I assume people must have complained before. I had thought they'd be apologetic and/or give me a discount off the cost of the room - but no, there wasn't much sympathy. For the price I paid I wasn't impressed and I wouldn't book a room here again, which is a shame.…
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Date of stay: May 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
We booked the Greenway Manor for a recent family occasion and having been here for other occasions and had meals here previously we weren’t expecting too much but we were absolutely appalled by our visit on this, our last ever visit to this hotel. We booked a set menu. A number of our group got “cream of vegetable” soup. What was put in front of them was congealed puréed baby food. I never thought you could get thick but watery soup, I’ve been proven wrong…you can!! After having to ask for bread or a roll, which was on the menu, we received razor thin frozen brown bread that seemed to be an effort to be served. The Caesar salad was on a saucer thrown together, again watery & tasteless. Following this was the main course, again most of the party chose roast prime sirloin beef. It arrived out high on the plate, at long last a decent portion of food. Alas, this was not to be….the beef was folded and when this was cut into we had 40% gristle, 30% fat, and about 30% edible meat. My husband ordered the fish, well the search is still of for the fish we could hardly find the sliver of hair on the plate. The chicken was over cooked, dry and not freshly cooked by any stretch. Even the proper sauce was pretty tasteless. The accompanying small dish of vegetables for the table was again watery and tasteless. All in all a very poor meal. Dessert was laughable a frozen bite size toffee or coffee cake, we can’t decide as there was a taste of neither. The drinks were over priced , the staff looked harassed and unmotivated. There were no redeeming features of this meal. We left hungry but very determined that we will NEVER go to this establishment again. If I could give less than a one star I would happily.…
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Date of stay: May 2022Trip type: Travelled with family
Room Tip: Avoid this place!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
We recently visited the Greenway manor again to give it a second go as our first visit was a total disaster. Trevor excelled him self at making sure everything was perfect for us and his level off customer service was exceptional any request we had he did his best . It's not often you come across some one like him that gives you such great service with a hint of humour . The food was great on the Friday night but unfortunately the carvery on the Saturday let us down . Rooms were spotless and we all enjoyed our stay. Thanks to Melissa for been so helpful . We will be back big shout out to Trevor for making our weekend so special
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Date of stay: November 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I wasn't going to write a review, however, due to the abysmal customer service I received I feel others should be warned. I am also writing this review I was not asked how my stay was at time of check-out, so I was unable to discuss the points below with anyone. Unfortunately, the following is not a complementary one. Firstly, the reception staff – when I called prior to arrival to book dinner, I was told that dinner reservations are not required. Upon arrival, we paid €210 for the stay, but were then informed that we did in fact have to book dinner – at the reservation desk, near front of house. We informed the person at the reservation desk that we were residents, and booked a table for 8pm. Side note – the reception staff was not wearing a mask, and signage for Room 22 is not visible on the landing of the first floor – we had to search around before we finally saw the sign at the end of the long corridor which is not visible from the main door. We got to the bedroom which overlooked a roof of an outbuilding and some of the outside bar area; the temperature in the room was over 26°C and we had to keep the windows closed due to the noise coming from the outside bar. We set the temperature control to a lower temperature – however, as we learned when we returned to the room later that night, this was not working. The temperature at night was unbearable – resulting in no sleep whatsoever. On the plus side – it was a nice surprise to see a large TV in the room, however, there was no remote control for it so we couldn’t use it. Some other points – the light over the vanity mirror in the bedroom was not working, the shampoo and conditioner bottles were deciphered by practically washed off marker, and the shampoo dispenser did not work at all. At 8pm, we went for our dinner reservation; while waiting to be served, non-residents arrived and were asked if they would like to avail of the BBQ or carvery menu – they noted that they just wanted drinks and were shown to their seat. We then informed the staff of our reservation and were shown to our seats – in the process of which, we observed other patrons being served salads, and other foods – so we were looking forward to seeing the menu and having a meal. We were seated outside in the gazebo at the rear, which we understood to be the resident’s space. To our surprise, we were subsequently given just a carvery menu with very limited options. Upon asking if there was another menu available for residents, we were informed no, and upon querying the BBQ menu which we had heard of previously, we were simply told that it’s at another section of the hotel, and we could not have a menu to see the options there. When we mentioned that we saw some patrons being served other foods inside the hotel which were clearly not those off the carvery menu – the staff did not know how this was possible and suggested that those people possibly ordered ahead (which we attempted to do ourselves – but were advised that we did not have to). Whilst we were waiting for some clarity regarding menus, we observed a party of two being served a cheese board with other appetisers, which made us question the menu once again – in this instance, the staff advised that the party “have a tab open”, and that one of the women was the chef’s partner. As a favour, we were offered some sandwiches which were made available to us through a different menu. Unable to crack the code to the clearly secret menu which some patrons had access to, we went to the self-service the carvery. Covid hygiene was a concern here – we were served by staff not wearing a mask, and the cutlery was assembled, half-wrapped in individual napkins. When we returned to our table, we asked for a drinks menu which was given to us on a the staff’s personal phone as opposed to a physical menu – we were asked to flick through the photos to see the cocktail options. As we ordered our second round of drinks, there seemed to be an issue with the WiFi of the card machine – to which the staff suggested that they take my card and tap it on the machine when it’s closer to the bar; this raised serious security risk questions in our minds, and we obviously chose to follow the staff inside the bar instead. The card machine issues continued throughout the night. Payments were rejected multiple times; multiple card machines were attempted to be used; this is the first time where we found paying with card counterproductive in terms of efficiency and safety as the unsanitised keypad card machines were shuffled amongst staff. Our drinks – a Mojito served in a small obvious water glass as opposed to a cocktail glass, and from our total of five rounds of drinks, each order had a mistake, and/or cocktails were of poor quality. The Mojito tasted off; the poorly presented Espresso Martini tasted like the tail-end of a poorly brewed coffee with no hint of alcohol. We mentioned this to some staff and recommended the Loop the Loop cocktails – we ordered a round, but to our surprise, these both tasted like two completely different cocktails. The important part - While we were sitting outside, I saw a rodent run across the tarmac beside us – which gave me a fright. A few minutes went by and the then I saw another one at the entrance of the area right beside our table – this one, being a foot away from me. I immediately jumped from my seat and requested a table indoors. A patron beside us also noticed the mouse and rushed indoors. Besides this being incredibly distressing to me as I (and many others) have a fear of rodents, dining so close to vermin is unsanitary and revolting. The situation was downplayed by staff, who were uncertain how to deal with the situation. We asked to be seated indoors, which we were denied and were offered a different seat outdoors. We took two spare seats indoors near the bar and were then prompted that we cannot take said seats as they are for residents only – which we told the staff repeatedly that we were. We understood that we were now seated in the resident’s bar, and here we experienced the aforementioned mix-ups with drink orders, and a range of other points of concern. The male toilet facilities were blocked and overflowing, the female facilities was unsanitary and messy. We saw how some patrons asked a staff member not to “be so aggressive” as there was apparently a dispute of drink orders (which we experienced ourselves), and then overheard the same staff flaunt to others about the incident right in front of us. Post 11.30pm, we saw non-residents lounging at the bar; unmasked, and being served alcohol – bypassing all current regulations. This was one of the few points addressed by the staff member when we sent the information contained in this review to them first, they denied this claim but, I would encourage them to just at their CCTV footage of the night, which will clearly display all of the above or perhaps their phone records as the staff were calling the non residents taxis, whichever is easiest for them. We were informed that breakfast ended at 10.30am on a Sunday, and albeit we wanted to get the day started early, we were exhausted from not getting any sleep in the extremely hot room, so we got to the breakfast room at 10.10am after queuing with others. Whilst we were given a menu, we had to ask a member of staff to take our order – it was now 10.27am and approaching the 10.30am cut-off. They prompted another member of staff, who finally took our order. Keeping with the trend of our experience, our breakfasts had some ordered items missing – tomatoes and a yoghurt. The fruit salad was a mixture of some fresh fruit and others which tasted foul – the watermelon being one. When we walked back to our room from breakfast, and leaving the hotel, we noticed that the cleaning staff were not wearing any facial coverings. This raised a serious concern for the safety of the staff, and us – they are cleaning rooms which were used by patrons who would have been carrying the virus, and if contracted, the staff could then essentially contaminate all rooms which they serviced. Lack of facial coverings for staff was a common theme throughout the premises – some did not wear any, others covered their mouth with their hand, whilst some used their masks to only cover their chin or mouth. Again, this claim can be easily verified by the hotel examining CCTV. The staff overall seemed to have no unity, were distanced from their roles, and lacked the most basic of customer service skills. Whilst we did have a pleasant encounter with a blonde girl, when we shared some of our experiences, she mentioned that there was no management on site, but that she will bring our concerns to them. The lack of experience in staff, and seemingly no management and leadership was possibly the root cause for the semi-chaotic atmosphere we witnessed. We had received a recommendation to stay on the premises and were hopeful that our experience would be similar, since we were paying a premium price for a room. However, our experience failed to meet even the most basic expectations. I am saddened to share that we checked out somewhat shocked, deflated, tired, and unsatisfied with our stay. Whilst we stayed in many hotels, this was by far the worst experience we have had.…
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Date of stay: July 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
+1
Staff here are extremely helpful and friendly especially Dee on reception who look after us anytime we stay in room 13 which is their new suite with balcony excellent food and management ensure your stay is comfortable and your needs are adhered to the management and staff try to get to know their guests and talk to you in a way that they make you feel very welcome and part of the family room 13 is the room guest should stay in the room is massive with a 55" smart TV a luxury 3 seater couch 4 poster bed and a balcony that you could nearly hold a small wedding on it overlooks the Japanese Bridge on their fabulous gardens cost of suite is extremely reasonable
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Date of stay: August 2021Trip type: Travelled on business
Room Tip: It's a fantastic hotel if you want to stay just outside of city however only less than 5mins from...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
US$189 - US$219 (Based on Average Rates for a Standard Room)
LOCATION
IrelandProvince of MunsterCounty WaterfordWaterford
NUMBER OF ROOMS
20
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Frequently Asked Questions about Greenway Manor Hotel
Which popular attractions are close to Greenway Manor Hotel?
Nearby attractions include King of the Vikings (6.1 km), Waterford Greenway (5.4 km), and Waterford Treasures Medieval Museum (6.0 km).
What are some of the property amenities at Greenway Manor Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Greenway Manor Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Greenway Manor Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Greenway Manor Hotel?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Greenway Manor Hotel?
Conveniently located restaurants include The Grattan bar-bistro, Everett's, and Emiliano's.
Does Greenway Manor Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Greenway Manor Hotel?
Many travellers enjoy visiting Bishop's Palace (6.0 km) and St Olaf's Church (5.9 km).
Is Greenway Manor Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.