Hazelbrook Bed and Breakfast
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About
Hazelbrook Bed and Breakfast is an excellent choice for travellers visiting Waterford, offering many helpful amenities designed to enhance your stay.
For those interested in checking out popular landmarks while visiting Waterford, Hazelbrook Bed and Breakfast is located a short distance from Edmund Rice Heritage Centre (0.5 mi) and Apple Market (0.6 mi).
Baggage storage and newspaper are some of the conveniences offered at this bed and breakfast. In addition, Hazelbrook Bed and Breakfast offers free breakfast, which will help make your Waterford trip additionally gratifying. If you are driving to Hazelbrook Bed and Breakfast, free parking is available.
While visiting Waterford, you may want to try some crab at one of the nearby restaurants, such as Loko, Geoff's Bar, or Bodega!.
Should time allow, The Viking Triangle, Bishop's Palace, and Christ Church Cathedral are some popular attractions that are within walking distance.
Enjoy your stay in Waterford!
Location
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The owners are very friendly and ready to arrange everything.
At 15 min from the city center as well as from the Institute of technology.
The wifi is free, nothing is missing!
Karen, Cork
We made a reservation, received confirmation by email, paying for the accommodation with breakfast included.
In addition, we made telephone contact with the Hazelbrook B&B and confirmed all the details of the reservation.
On the eve of the scheduled date for check-in, we were advised that there was no vacancy available at the location and that, therefore, our guest, the guest, would have to be moved to another location, supposedly part of the same system or network as Hazelbrook B&B. This left us very disappointed as all previous confirmations were invalidated.
We got in touch with this other place that we were told about and we learned that it was an Airbnb. The new hostess said that it was a room and a house with a shared bathroom and that there was no breakfast included. When we asked about the fact that we had made a reservation for a room with bathroom (suite) and breakfast, she was very rude and replied with a “If you don't want to stay here, cancel the reservation. I do not want problems!".
So, on the eve of hosting a friend from another country in the city, we had to deal with the cancellation with Hazelbrook B&B and look, at the last minute, for another hotel for our friend to stay.
Afterwards, we discovered several other similar reports on the internet. Therefore, as stated, we do not recommend it.
I have checked today and see that for new bookings there is still reference to breakfast being included. This is inaccurate and misleading.
Owner (Graham) would only accept full payment in cash.
The rooms could have been a lot cleaner.
My possessions were left inside what I thought was a locked and secure room but when I returned from a day out I found my ground floor bedroom window had been left open. This may have been an attempt to dispel the unpleasant smells from the drains in the bathroom.
Arrived late so I had no alternative. While I was traveling to the bnb I was contacted by mail from Agoda to tell me the bnb was closed due to covid. I arrived not knowing if I had a place to sleep and the owner knew nothing about the mail. He tried to tell me it wasn’t paid for even though I showed the online receipt. No idea why that happened. Nightmare! never again!
The excuse that was given by “Noel” was that 2 rooms had sewerage issues and that works were been carried out up the road! Now how can 2 rooms and not the other rooms have the sewage issue – absolute nonsense. There were NO works up or down the road over the whole weekend.
Furthermore, “Noel” should never have put this lady in the position to do his dirty work! Disgraceful behaviour and also given local B&B owners bad names!
Find yourselves a local hotel, as we ended up doing and far more comfortable. There are many in the Waterford area. Theresa.
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