Great Location, clean and friendly. The rooms were quiet enough were you didn’t hear others coming and going. Parking is conveniently accessible with elevators. Food is delicious- seafood Chowder, Fish and Chips and Grilled sandwiches were all very good.
Receptionist was awesome she understood we flew in from states and went above to get us into our 2 rooms as early as possible. On second return visit she had updated our room from king size bed to 2 beds as requested. Wait staff need more training as had multiple waiters for same seating which caused an issue trying to pay for a bill. Also once food was served can be hard to get follow up. Wish a waiter or waitress was assigned their tables like US and get more Dedicated service. Staff was very friendly and courteous and were helpful once you flagged them down.
I stayed at the Strand Hotel for a work event and I found everything extremely comfortable and pleasant. My room was very spacious and the bed really comfortable. The staff was very pleasant and accommodating too. The food (lunch and breakfast) was not the best, just ok. The location is very good and there is underground parking at a very affordable rate.
It was good. Bed was comfortable. We walked to nearby pubs/restaurants. The bar in the hotel was nice. The executive lounge was a nice perk;you could get a soda, water or coffee. The coffee was delicious. We didn’t have breakfast or dinner so I can’t comment on the food.
Had the pleasure of staying here for the second time. Amazing customer service all throughout this hotel in all areas. A beautiful bedroom, stunning hotel were attending an awards ceremony and this hotel was excellent in every area. Fantastic thank you.
My partner and I stayed in the Strand Hotel for the first time and could not fault the place at all! We ate on our first night in the hotel and the food was excellent, service was very attentive with a very calm presence. Would definitely recommend, If my memory serves me correct? I believe Rachel checked us in and was excellent!!!
Overall good experience, I would expect some Asian foods in breakfast. As I am Indian travel to your hotel finding difficult to manage food in break fast. Your staff are friendly and easy to reach them. Rest all fantastic.
I stayed in the Strand on a business trip and found the front desk staff fantastic to deal with especially Susan who made me feel right at home the minute I got there. However, the banquet dinner that night was beyond disappointing, the vegetarian option (which wasn't advertised) was a "coconut curry" which, when served turned out to be over cooked rice and some chopped up courgetti with sauce over it - and the portion was miniscule! Really disappointing! On top of that dinner started at 8 and we didn't get served out main course until 10! Waiter knocked wine all over the table (I understand accidents happen) but didn't bring any new cutlery/glasses/cups and didn't take away the ones covered in wine. I even asked for a new water glass as wine had gotten into mine but was left without water and with wine soaked cutlery for the rest of the dinner. Really disappointing compared to the high standard of the rest of my experience. …
Staff are excellent and cannot be faulted. Extremely helpful in all aspects of my stay. The rooms are really good and comfortable. The location is fantastic and close to everything and within 2 minutes walking distance of city centre
The room was clean and comfortable, the staff very helpful and friendly, the food was of good quality, and the views from the top floor were amazing. It was also a very convenient location for our conference.