Super location and friendly, helpful staff. I needed a fridge to store medication and this was sent to the room as soon as I asked. The restaurant is great and the room was comfortable. The hotel is in the centre of the town, with shops, bars and restaurants only a few minutes walk.I would stay here again.
Top class in every way. The kindness and good humoured efficiency of the staff was notable. I believe this is a tribute to firstly to themselves but also to the Management of the hotel. Reception and breakfast were our points of contact.
The Spa is one of the best I have ever experienced. I had a full body massage. Kaitlin was superb and was able to find and work out the knots and tightness where needed. The hydrotherapy pool is fantastic. We had a lovely lunch and breakfast was good too. The rooms are spacious and bed really comfy. 10/10 all round.
The hotel is in the centre of Killarney and walking distance from most things. The hotel it’s self is absolutely beautiful and the staff are very friendly, they were very accommodating if we needed anything at all! The food in the café was amazing and the service was very good! Would definitely be back again!
Visited killarney Plaza Hotel last weekend, from the moment we checked in we were made so welcome. The ladies at the check were so helpful and organised taxis for us to get to our concert. The breakfast was brilliant and the staff at breakfast were absolutely fantastic couldn't do enough for us. We got a lovely surprise when we got to our room to see lovely treats and a lovely card awaiting us. Would definitely recommend this hotel 🏨 and hopefully we will be back soon.
Fab girls trip!!! Amazing food and cocktails. Staff are extremely helpful and friendly. Room are very comfortable. Will definitely be coming back to stay here. There's something for everyone. The ambiance is so lovely.
Number of issues: 1 - The beds with memory foam are too soft. I woke 7 or so times Saturday night and herself has a bulging disc in lower back to she also had discomfort due to the top layer bed too soft. I said this at reception and gave us a different bed Sunday night but slight better sleep only which means I didn't have a deep sleep but only woke twice. 2 - Monday morning brekki waiting 40mins so the tea pot gone cold by the time I got the fry. Fry only half warm and toast too cold so butter don't melt in it. Speaker blaring overheard. Put sitting in the Tan on a narrow passage beside the stairs with others and it freezing there(only good thing was view out onto the road). We were sat at the fartherest away point and this then caused us to be last ordered and served rather than first served along this corridor hence when we had finished we were the last to leave the place. Hence between sitting and eating it took 1.5hrs which was very poor and shocking to be fair. Couldn't wait to get out of the cold spot and after two bad nights sleep I was not in a good mood. 3 - Deep tissues massage was not so deep. I kind of expected this out of these spa's but don't have it as a deep tissue as I only felt pressure around the shoulder blades when it was done. Never went near the hips. I was looking forward to the strawberry shake but it looked like something out of a processed carton rather than fresh strawberries of a home made remedy which I taught I would get. Sorbert was nice but a tiny scoop in a long plate was slack. Again good money spent so no need to be so tight and give a kiddies portion. 4 - Tan evening meal excellent 5 - As regards a spa weekend, I came knackered due to the two bad sleeps as the beds just too soft ye should have a mix of firm or soft bed options, Others may suit a soft bed. 6 - Sunday morning buffet breakfast fantastic but Monday morning experience was shocking as mentioned above Again not ungrateful but a lot of scope for improvements.…
Would highly recommend staying in this hotel. Very central to everything i.e. shops, night life & national park etc. Staff couldn't be nicer to deal with and very considerate. Food is excellent and it has a lovely leisure centre
Great location, very central, close to bars and amenities. Friendly and efficient staff, really enjoyed our stay. We at in The Tan Restaurant - food was very enjoyable. Would recommend and would return for another trip.
This is a truly great hotel. They are experts in all areas and we can’t wait to return. Great pool, beautiful bar, good security at night, spacious rooms, Rituals toiletries - we had the best time. Killarney is such a great place and we loved our time. The friendly service was not just at this hotel but everywhere we went. O’Donaghues bar and The Grand are both nearby for live music 7 nights a week. We loved every minute - thanks to all the staff.
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