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Clybaun Hotel
Clybaun Road Knocknacarra, Galway H91 F62V Ireland
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Avg. €150 /night, 10/10 - 10/11
€245
per night
€181
per night
€117
per night
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4.0
#17 of 46 hotels in GalwayLocation
Cleanliness
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Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Situated between the bright lights of Galway city and the Relaxing Seaside resort of Salthill, this 4* family hotel is ideally located for guests wishing to enjoy a fun filled day in Galway or a chilled out day in Salthill. The hotel offers great leisure facilities and easy access to Connemara, the Aran Islands and the Wild Atlantic Way The Clybaun Hotel is a bright, spacious hotel with excellent leisure and relaxation facilities. The NRG Leisure Centre features an indoor heated swimming pool, a gym, a steam room and a sauna, as well as an indoor whirlpool and an outdoor Canadian hot tub. There are a variety of Adult & Children activity classes daily (fee). In addition, the NRGize beauty clinic offers a variety of beauty treatments, using luxury products. The Hotel is a non-smoking hotel and as such smoking is restricted to specific areas. There are 92 spacious en-suite guest rooms. These have been recently refurbished (2022) and feature Cable/Satellite TV, telephone, Hair Dryer, Tea/Coffee facilities. O'Gorman's Bar & Bistro offers all day dining, with very relaxed and comfortable surroundings. The Maritime Restaurant offers both Table D'Hote and A La carte menu options. Al fresco dining is also available in the decked garden area, weather permitting. In addition, lobby service is also available. Free Wi-Fi is offered throughout the hotel. A warm welcome awaits you and yours!
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Property amenities
Free parking
Free internet
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Babysitting
Highchairs available
Taxi service
Parking
Wifi
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Hot bath
Indoor pool
Heated pool
Shallow end in pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Vending machine
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Steam room
Waxing services
24-hour security
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Housekeeping
Interconnected rooms available
Room service
Telephone
Cable / satellite TV
Flatscreen TV
Walk-in shower
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Residential Neighbourhood
Family
Languages Spoken
English, French, Russian, German and 3 more
Location
Clybaun Road Knocknacarra, Galway H91 F62V Ireland
Getting there
412 Restaurants
within 10 kilometers
Reviews
4.0
964 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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The Clybaun Hotel garners mixed feedback from guests; its rooms are often commended for their cleanliness and spaciousness, yet some visitors have encountered issues with hot water and maintenance. While the hotel's location is celebrated for its convenience for exploring Galway, a few guests were disappointed with its distance from Salthill. The atmosphere is modern and clean, but not all find it charming.
The amenities, including a leisure center, are generally appreciated, although there are occasional critiques regarding the showers and pool access. Opinions on value and service vary, with some guests questioning the pricing and experiencing inconsistent service. Despite this, the hotel's overall cleanliness receives high marks.
Location
Convenient
Atmosphere
Modern
Rooms
Inconsistent
Value
Expensive
Cleanliness
Spotless
Service
Inconsistent
Amenities
Satisfactory
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Detailed Reviews
Just a quick review of our 2 night stay at the Clybaun. First up the Covid19 protocols in place at the hotel are superb. Hand sanitizers, social distancing in the restaurant and the rooms are sealed after each clean to assure visitors that the room is deep cleaned.
This is a really nice hotel. The lobby is grand & has a feeling of quality when you walk in. Staff where very friendly & had fantastic manners & I can't stress enough how important that is to me. Food in the bar/restaurant was excellent. I had goats cheese salad for starter & baked salmon for main, superb. Breakfast was very good also. Pool had to be booked but that was no problem. 5 mins to Salthill & 12 mins to City. Couldn't recommend highly enough.
This is a really nice hotel. The lobby is grand & has a feeling of quality when you walk in. Staff where very friendly & had fantastic manners & I can't stress enough how important that is to me. Food in the bar/restaurant was excellent. I had goats cheese salad for starter & baked salmon for main, superb. Breakfast was very good also. Pool had to be booked but that was no problem. 5 mins to Salthill & 12 mins to City. Couldn't recommend highly enough.
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management , Other at Clybaun Hotel
Responded 4 Aug 2020
Dear reviewer, Thanks for recommending us. We've worked hard as a team to ensure a comfortable, safe environment for our guests and it's wonderful to get your feedback. I've shared your kind comments with our staff. Thanks for choosing the Clybaun Hotel for your visit to Galway. I hope we've the opportunity to welcome you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I recently visited clybaun Hotel for a family get together. My mother stayed in the hotel and I initially had booked in advance for a table for 6 but when I arrived I realised we were a party of 6 people plus a child,so we couldn't all sit at the same table due to the Covid restrictions but very quickly the staff were very accommodating and got us 2 tables in together in the lounge as close as possible. All the guidelines were being adhered to. Everyone was wearing masks, ubiquitous hand sanitiser dotted around the place. The staff were very friendly and attentive, the food was delicious, I had the Sri Lankan chicken curry with a creamy pint of Guinness. We had a lovely family lunch. My mother took me up to show me her room, which was an executive suite very nice indeed. I have eaten several times in the clybaun Hotel and I always get treated very well and the food is excellent . This was the first time I visited during the covid pandemic, so nice to see the place open and doing business in these challenging times. I hope to return soon.
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management , Other at Clybaun Hotel
Responded 18 Sept 2020
Dear Rayfield001, Thanks for taking the time to post such a detailed review! Our team have worked hard to ensure the safety and comfort of all our guests and it's wonderful to read your feedback. We've shared your kind comments with our colleagues. We look forward to welcoming you and your family back the next time! Best regards, Management Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Recently had dinner in the Bar. Food was very tasty, good selection and staff were very friendly and attentive. Lovely atmoshphere. Hand sanitizer stations dotted around the hotel and was very impressed to see the manager ask somebody to wear their mask when walking around. Only issue was to gain access to mens toilet you need a code for the door, feel due to current Covid situation that this is not a good idea as there was alot of people using it and I didn't see it being cleaned down once. Otherwise, hotel felt very safe.
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Date of stay: October 2020
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management , Other at Clybaun Hotel
Responded 5 Oct 2020
Dear Kar R, Thanks for taking the time to review us. We're very pleased to hear your feedback about our service and hygiene standards, and that you enjoyed the food and atmosphere in our bar. We look forward to welcoming you back again sometime soon! Best Regards, Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
On the 1/8/20 we arrived at the Clybaun after a 3 hour car trip with two small children (5 & 3). We were told that there was an issue with housekeeping and our room wasn’t ready (this was 5pm - 2 hours after check in time). We sat in the lobby for 1 hour and we were then informed that the hotel actually didn’t have a family room for us (which we had booked). We were given a double room with a single bed and a camp bed squeezed in and told we could change to bigger room the following day. The camp bed had no linen (had to be requested). We went for dinner and when we returned my 5 year old went to sleep in the camp bed but complained that she was “sinking” - wooden slat missing on camp bed leaving a gaping hole. So my two children had to squeeze into the single bed. The next day we informed reception of the problems and that we wanted to move to the bigger room (we had to pack up all our stuff and move to a different floor). I informed reception that I wanted a refund for the difference in price between a double and family room for the first night. I was told that no manager was on duty that weekend but they’d contact them with my request. Breakfast was offered as a goodwill gesture for the following morning. On check out the next morning I reiterated that I wanted the different in price refunded. The response “oh but you were given breakfast this morning”. I responded that that wasn’t good enough after the hassle we’d been through and the breakfast was cooked anyway! “Oh you’ve actually had two days breakfast dropped off your bill”. Again, my response was that our booking was a room only basis and we’d never had breakfast included in the first place. Finally a manager was a called in. On speaking to her she seemed genuinely sorry about our experience and offered to sit and talk it through (hardly much point on check out), informed me that a manager is always on duty in the hotel (so being told that no manager was on duty was a lie), and said she would contact me the following day about a refund. We then moved onto the Grand Hotel in Malahide (fabulous experience) and when we got home a few day later I emailed the Clybaun to ask for a contact to lodge a complaint as I had had absolutely no contact since the day we left (So the “caring” manager had the same attitude as the rest of the staff) - needless to say, over two weeks after checkout, I have had absolutely no response. The staff in the hotel clearly couldn’t care less about the comfort and well being of those staying in the hotel. The service provided was well below the standard of a 4* hotel.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management , Other at Clybaun Hotel
Responded 21 Aug 2020
Dear reviewer, following your conversation with a management representative yesterday, I hope the matter is resolved to your satisfaction. Kind Regards, Management Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just returned from our 2nd visit to this beautiful hotel. With my wife being Coeliac we informed the hotel of her dietary requirements prior to arrival. We were greeted by a very friendly and efficient receptionist who was aware of my wife's food allergies and checked us in in minutes and also booked a table in the restaurant for Dinner
Our room was spotlessly clean with a notice on the door that cleaning was up to current Covid standards. Tea and Coffee making facility in room, To say the staff are 5 star doesn't do them justice, they are very helpful , efficient and friendly and everyone had great knowledge of food allergies. The enclosed outdoor garden area is magical. Tables everywhere both inside and outside were socially distanced and staff wore face masks at all times. We felt really safe here. The Restaurant and bar food could not be better with fast and friendly service, Overall we had a great stay and will be back again shortly.
4 star hotel with 5 star staff.
Our room was spotlessly clean with a notice on the door that cleaning was up to current Covid standards. Tea and Coffee making facility in room, To say the staff are 5 star doesn't do them justice, they are very helpful , efficient and friendly and everyone had great knowledge of food allergies. The enclosed outdoor garden area is magical. Tables everywhere both inside and outside were socially distanced and staff wore face masks at all times. We felt really safe here. The Restaurant and bar food could not be better with fast and friendly service, Overall we had a great stay and will be back again shortly.
4 star hotel with 5 star staff.
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Date of stay: August 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management , Guest Services / Front Office at Clybaun Hotel
Responded 25 Aug 2021
Dear reviewer, to say we are delighted with your feedback would be an understatement! Thank you very much for such a detailed review; it's reassuring to hear that you felt safe with our safety protocols and were impressed by our customer care standards. All our team work hard to offer an exceptional guest experience and it's very rewarding to receive such feedback. Hopefully we'll have the opportunity at some stage to welcome you both back again for a third visit! Best Regards, Management Representative
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Having worked in the industry, I do have quite a critical eye, but I must admit I was very impressed with the Clybaun in Galway.
To start, in terms of Covid, this place is spotless. There are countless hand sanitizing stations, the rooms, the corridor, the toilets, the bar, reception area and even the lift were very clean. The spa area's , pool, changing rooms were absolutely spotless and well sanitised. Full marks on this.
Our room was clean, modern, very comfortable and warm. Beds were extremely comfortable, toilets and showers spotless and spacious. The room had a modern coffee machine, as well as a kettle with tea & coffee and all the usual things one would expect.
The staff were amazing, friendly and very professional. Check in, check out was seamless, the reception staff were very friendly, even the young lady cleaning the rooms had a friendly warm greeting for us.
The food in the hotel bar was excellent, very good value, and served quickly by the two floor staff, who were very friendly. Breakfast was served and again I could not fault it. Both continental and Irish fry choices left us both ready for bed again, and again the two waiters were very friendly and professional.
The pool, two spa's (one outside) and gym are modern, clean and impressed us both.
In general, one of the best hotels we have stayed at, I would highly recommend it, and it didn't cost an arm and a leg. My only critic, is that perhaps instructions should be left on how to operate the coffee machines in the rooms. Apart from that both myself and my wife give this 5 stars.
To start, in terms of Covid, this place is spotless. There are countless hand sanitizing stations, the rooms, the corridor, the toilets, the bar, reception area and even the lift were very clean. The spa area's , pool, changing rooms were absolutely spotless and well sanitised. Full marks on this.
Our room was clean, modern, very comfortable and warm. Beds were extremely comfortable, toilets and showers spotless and spacious. The room had a modern coffee machine, as well as a kettle with tea & coffee and all the usual things one would expect.
The staff were amazing, friendly and very professional. Check in, check out was seamless, the reception staff were very friendly, even the young lady cleaning the rooms had a friendly warm greeting for us.
The food in the hotel bar was excellent, very good value, and served quickly by the two floor staff, who were very friendly. Breakfast was served and again I could not fault it. Both continental and Irish fry choices left us both ready for bed again, and again the two waiters were very friendly and professional.
The pool, two spa's (one outside) and gym are modern, clean and impressed us both.
In general, one of the best hotels we have stayed at, I would highly recommend it, and it didn't cost an arm and a leg. My only critic, is that perhaps instructions should be left on how to operate the coffee machines in the rooms. Apart from that both myself and my wife give this 5 stars.
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Date of stay: February 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management , Guest Services / Front Office at Clybaun Hotel
Responded 3 Feb 2022
Dear Colin, Sincere thanks from all of us for taking the time to leave such a comprehensive and detailed review. Our team are dedicated to offering a comfortable, clean and welcoming experience for our guests. It's very rewarding to receive your feedback and great to know that you both had such an enjoyable and memorable stay. I've noted your comments on our in-room coffee machines and will follow up accordingly. We greatly appreciate your recommendation to potential guests and we look forward to welcoming you both back at some stage in the future. Thank you for choosing to stay with us. Kind Regards, Pat Management Representative
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Arrived early to the hotel on Sunday knowing we would be unable to check in , but had booked into the spa for treatments! Firstly we weren’t greeted with the warmest welcome from reception who kept pointing out that we couldn’t check in yet which we were fully aware of and could they point us in the direction of the spa which they eventually did. Arrived to the spa for our appointments early as we were told Over the phone when we booked in for the spa that we could use the pool facilities as we wished. Upon arrival we were told that we must book to use these facilities and they were booked out which was understandable given the uncertain times we see ourselves in, but none the less still disappointing as we were told otherwise over the phone. The first person went for their spa treatment while the other two of us said we would wait in the bar area as it states on their website, opens for bar food at noon. We were then disappointed when we were told only carvery was open from 12:30. By the time all three of us had our spa treatments it was time to check in. At reception we were told our room was not ready and to take a seat in the lobby and it would be ready in 15 minutes. An hour later we were given a room with no apology for the wait. The staff at reception could not locate our bags which we later had to wait to be dropped to our room. We had booked a triple room which only had two of everything -cups, glasses, robes, towels. Overall the room was of a very low standard, sheets were creased, rough and hard. Pillows were practically nonexistent. Overall disappointing stay. Would not recommend to a friend. Staff could benefit from basic hospitality training as there is a serious lack of etiquette and interpersonal skills. ✂️
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Date of stay: August 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management , Other at Clybaun Hotel
Responded 31 Aug 2020
Dear shauna18, We're extremely sorry that you were dissatisfied with your stay. We would appreciate if you could contact a member of the management team on 091 588 088. Kind Regards, Management Representative.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Went for lunch with my elderly parents, my sister and my daughter. We were vaguely pointed in the general direction of a table. We eventually found a clean one amidst a sea of uncleared and dirty tables despite several staff "socialising" at the bar counter. We shared a menu trying to decide what we would have and were on the point of leaving when a server appeared to take our order. As my sister is coeliac and my father has special dietary requirements we checked first if they could accommodate us before giving our order. Then the waiting began. Fully 45 minutes later our order began to arrive. Both my father and my sister's orders were wrong and my food was stone cold. I mentioned this to the server who, after bringing my food back to the kitchen, presumably to check with the chef, said she would get me a fresh order. More waiting followed. After another 20 minutes we decided that we would pay for what little had arrived and just leave. We explained this to the cashier who, quite patronisingly told us that cooking food takes time!!! We received the most miserable discount and a half hearted apology from the cashier. In fairness to one of the servers, she did offer a more genuine apology. Nevertheless they took our money and despite our frustration and hunger, we left. The only thing I can recommend is that you stay away from this hotel, unless you enjoy being hungry and insulted. The staff were much more polite and helpful in McDonald's down the road!!!
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
On arrival the staff was nothing but rude. We then had 2 mix ups with the rooms and even the reception rang us to ask if somebody else’s luggage was there as someone else was booked into our room. We then later went for dinner and was made to stand in the lobby for 20 minutes (Bare in mind we have a one year old) and when we got our food it wasn’t even hot later that evening when we tried to get drinks we got refused even though we were told it was closed at 11. Next morning at breakfast no staff was there too escort too table which left us standing again this all repeated throughout the 3 days we are extremely disappointed with this hotel. I WOULD NOT RECOMMEND
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The first thing that struck me about the hotel was its calmness and the ambience…very soothing. I am a freak when it comes to cleanliness of bathrooms and toilets, and Clybaun scores pretty high on this critical factor. In addition, the rooms are in top shape and very well kept.
I must also say something about the staff….very warm, courteous and professional. Plus, if you are a foodie, then you are in for a good time. It is also good to mention that the location of the hotel is very calming to the nerves. I would recommend this hotel again and again, and I look forward to going back there. So, if you find yourself in Galway someday, please, do not hesitate to make Clybaun hotel your “home”....
I must also say something about the staff….very warm, courteous and professional. Plus, if you are a foodie, then you are in for a good time. It is also good to mention that the location of the hotel is very calming to the nerves. I would recommend this hotel again and again, and I look forward to going back there. So, if you find yourself in Galway someday, please, do not hesitate to make Clybaun hotel your “home”....
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Date of stay: December 2019Trip type: Travelled on business
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management , Other at Clybaun Hotel
Responded 8 Dec 2020
Dear Segun A, Thanks for your lovely review. I've shared your kind comments with our team; it's always nice to get feedback. We're very pleased to hear that you liked our standards of customer care impressed, and that you liked our location. We're all very appreciative of your recommendation and look forward to welcoming you back again sometime soon. Best Wishes, Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I'm not sure if u can walk to the city but regular bus just outside the hotel takes 20 minutes or less and very cheap too . The hotel excellent especially the breakfast
Sorry with the late response - Galway city is about 10 mins via car.
My advice would be to contact the hotel... and ask to have a fridge put in ur room... hope that helps you :)
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PRICE RANGE
€111 - €181 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
clybaun hotel knocknacarra
LOCATION
IrelandWestern IrelandProvince of ConnachtCounty GalwayGalway
NUMBER OF ROOMS
92
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingCLYBAUN HOTEL | UPDATED 2024 Reviews & Price Comparison (Galway, Ireland) - Tripadvisor
Frequently Asked Questions about Clybaun Hotel
Which popular attractions are close to Clybaun Hotel?
Nearby attractions include Pedal Power Galway (3.4 km), Trad on the Prom (2.1 km), and Tribes Tours of Galway (3.9 km).
What are some of the property amenities at Clybaun Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Clybaun Hotel?
Top room amenities include a flat screen TV, blackout curtains, and a walk-in shower.
What food & drink options are available at Clybaun Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Clybaun Hotel?
Conveniently located restaurants include Esquires Coffee ( Eyre Sq, Galway ), Alma Restaurant, and West Restaurant.
Are there opportunities to exercise at Clybaun Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Clybaun Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Clybaun Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Clybaun Hotel?
The staff speaks multiple languages, including English, French, German, Russian, Portuguese, Polish, and Romanian.
Are there any historical sites close to Clybaun Hotel?
Many travellers enjoy visiting Saint Nicholas' Collegiate Church (3.6 km), The Medieval City Walls (4.0 km), and Nora Barnacle House Museum (3.6 km).