Imperial Hotel Galway
35 Eyre Square, Galway H91 X529 Ireland
Lowest prices for your stay
US$153
Fully refundable before 29/09/23
US$169
Fully refundable before 28/09/23
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US$185
US$150
Hotels.comUS$169
PricelineUS$164
StayForLongUS$185
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About
#29 of 48 hotels in Galway
Location
Cleanliness
Service
Value
A warm welcome awaits all visitors to the Imperial Hotel, with it's impressive location on Eyre Square in the Heart of Galway City. Within walking distance of the Train/Bus Station and Galway University(NUIG).The Imperial Hotel Galway City is the height of modern comfort. Every care has been taken to ensure guests feel right at home. We are the gate way to all that the West of Ireland has to offer with day trips arranged from the reception of the hotel. We offer a great selection of Accommodation types to suit all of your needs from rooms to accommodate 2 to 4 people. Excellent food is served in our Bar/Restaurant from 10am till 9pm. A short walk from the Imperial Hotel will bring you down the winding streets of Galway City onto the water front of Spanish Arch and the Claddagh region with plenty of shops/pubs & Restaurants on the way.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Taxi service
Meeting rooms
Baggage storage
Newspaper
24-hour check-in
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Non-smoking hotel
24-hour front desk
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Room features
Air conditioning
Safe
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
183Restaurantswithin 0.5 km
130Attractionswithin 0.5 km
35 Eyre Square, Galway H91 X529 Ireland
Getting there
Car HireSee all Galway car hire
968Reviews21Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Friendly staff everywhere. The hotel is a bit old and shabby. In the room on the 1st floor, there was a strong smell of sewage in the toilet. I told you about it and they tried to fix it..then it smelled like chlorine and sewage. Breakfast good, alternative hot dishes. Slices of cheese and ham only. Then there would be a request: now train those young waiters, when they clean the table and change e.g. the tablecloth, so they don't put cutlery; knives, forks and spoons for the seats! Pretty disgusting when the previous customers just sat down and then the cutlery on the seats. For example, you could use a tray with cutlery for cleaning. Everyone probably gets the point. Otherwise, everything went well, except for the bad smell and the handling of the cutlery.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Beautiful hotel with wonderful restaurant! We stayed here for five days. The room was super clean! The hotel bar and restaurant was delicious as well! Would stay here again when in galway. The rooms are quite big for a European hotel too! Plenty of space :)
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Old as Fudge. This place is ancient. I'm not sure where all the positive reviews are coming from but my guess is that they are fake. The pictures that you see are probably from the 1990s. Beds are disgusting, toilet leaks all over the floor, carpet is repulsive. Cobwebs and dust all over everything. Paint is old and gross. Seriously we feel we were fooled and ripped off. We asked to see another room so we can switch, but it was worse. Stay away - you will do much better anywhere else. We cut our visit short so we can find a better place.
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Room Tip: Old and dirty.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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The room was fairly large with an excellent a/c system (which is rare in Ireland) and beds and pillows were comfortable. The lighting in the bathroom was atrocious, don't know who designed that. We had absolutely no view. All in all a decent 3.5 star hotel. Staff were very friendly and helpful. Hotel located in a very central location.
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Date of stay: August 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Parking is far enough away that you are going to want to drop off all baggage with the front...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Des Hynes, General Manager at Imperial Hotel Galway
Responded 1 week ago
Dear W4156RQtracyh Thank you for your kind review, we are delighted that you left with such a positive impression and we are most grateful for your positive feedback. We do hope to have the opportunity to welcome you back in the future. Warm regards Des Hynes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely 3 star hotel. Best 3 star I’ve stayed in period. Everything clean and tidy. Room lovely with air conditioning,hairdryer iron and board. Staff pleasant. Fantastic location on eyre square. Interior may not be as modern but well maintained and clean. Everything works. It’s more 4 star than 3 star in my view and I’ve stayed in lots of hotels
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Date of stay: September 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Des Hynes, General Manager at Imperial Hotel Galway
Responded 1 week ago
Dear Noel c Thank you for your kind review, we are delighted that you left with such a positive impression and we are most grateful for your positive feedback. We do hope to have the opportunity to welcome you back in the future. Warm regards Des Hynes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The rooms are quite large and clean. The bathrooms very nice too. The only problem with our stay there is the prepaid breakfast was not offered to us on the first day and then one day, they had no chef, so the offerings were limited. Other than that, the location was good and the rooms were nice.
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Date of stay: August 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Des Hynes, General Manager at Imperial Hotel Galway
Responded 1 week ago
Dear sheilyah Thank you for your kind review, we are delighted that you left with such a positive impression and we are most grateful for your positive feedback. We do hope to have the opportunity to welcome you back in the future. Warm regards Des Hynes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked 11 rooms for a large group of friends, making the reservations were made easy by Simon even when I had to add or alter the booking. We were mostly lucky that our rooms were ready when we arrived early. The rooms our very comfortable and clean, the only niggle by some of us ladies is there wasn't an area with good light to put our make up on. We had breakfast in the hotel which was fine, help yourself to continental food/ toast/ juice/ coffee and order taken for tea and hot food. All the staff we came across in reception/bar/restaurant/housekeeping were friendly and helpful - big shout out to Olga who chatted with us on most days. Ideal location for everything in Galway City.
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Date of stay: August 2023Trip type: Travelled with friends
Room Tip: Be careful of your purses/wallets in the city.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Des Hynes, General Manager at Imperial Hotel Galway
Responded 1 week ago
Dear M528DGtinas Thank you for your kind review, we are delighted you enjoyed your stay with at the Imperial Hotel Galway. We are in the heart of Galway City, and pride ourselves in our rooms and hospitality. We do hope to welcome you back again in the future. Warm regards Des Hynes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A quiet, comfortable and clean hotel. The staff are beautifully friendly and very helpful. There's a bar for alcohol and soft drinks and a cracking restaurant. And all of this in Eyre Square, a vibrant area with bars and restaurants...oh and handy transport!!
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Date of stay: August 2023Trip type: Travelled with friends
Room Tip: Keep an eye on your bags and purses
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Des Hynes, General Manager at Imperial Hotel Galway
Responded 1 week ago
Dear Cally1900 Thank you for your kind review, we are delighted you enjoyed your stay with at the Imperial Hotel Galway. We are in the heart of Galway City, and pride ourselves in our rooms and hospitality. We do hope to welcome you back again in the future. Warm regards Des Hynes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Arrived at 3.00pm wensday 19 July. Stayed that night woke suffocating at 5 to 5.10 in the morning one off the radiator’s had been on and this was not a small one! You could only open the window out a inch tops. There was only my friend and I in the room. I rang the reception at least three times and the lady said she would get it turned off. No one even came to the room!!! 8.10am the maintenance man came to the door. I told him we were awake half the night! He said “I just started work now”. When we got up to go to breakfast I said it again at the reception desk and nothing no apologies or even a sorry! We went to breakfast! No tables set we asked the waiter for table and he pointed to one so we sat there! Had to get our own toast and juice and cutlery. We asked for full Irish seriously. A child would have been hungry after it. €14.00 each room €370.00 because it was the galway races time. Obviously double the price as normal. I was thinking then on Friday this is ridiculous! Not even an apology! I rang and asked for the manager and said I had a complaint! He wasn’t Irish anyway. Very, very rude!!! I told him my story talk about not seeing my point view! He didn’t even apologise. He said he would have to talk to assistant manager and he had my number. If your paying 100 or 369 you would expect to be able to sleep anyway at least! Definitely would keep away from the imperial hotel galway anyway and o by the way that so called manager did not get back to me!!!🤨😡😡😡😡…
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Date of stay: July 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: Don’t go to imperial hotel galway! So unprofessional management and staff haven’t a clue!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Des Hynes, General Manager at Imperial Hotel Galway
Responded 1 week ago
Dear joannetX8902NI Thanks for the feedback, It is disappointing you had a poor experience, and not our usual excellent impression we leave our guests. We shall do our best to recruit an Irish Manager in the future,. Warm regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel location was good. City center and easy walk to all the sites in Galway. However, if you are traveling by car, this has to be the worst and most confusing place to get to and park. The parking garage is about a 5 minute walk from the hotel and trying to get there by car took over 15 minutes. There was no assistance loading or unloading luggage and absolutely no parking in front of the hotel. Really poor setup and would not stay here again.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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PRICE RANGE
US$129 - US$188 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
galway imperial hotel, imperial hotel galway
LOCATION
IrelandWestern IrelandProvince of ConnachtCounty GalwayGalway
NUMBER OF ROOMS
80
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Claim Your ListingIMPERIAL HOTEL GALWAY - Now €125 (Was €̶2̶0̶1̶) - UPDATED 2023 Reviews & Price Comparison (Ireland) - Tripadvisor
Frequently Asked Questions about Imperial Hotel Galway
Which popular attractions are close to Imperial Hotel Galway?
Nearby attractions include Tribes Tours of Galway (0.09 km), Ireland's Smallest Comedy Club (0.4 km), and Open The Door Escape Room (0.2 km).
What are some of the property amenities at Imperial Hotel Galway?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Imperial Hotel Galway?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Imperial Hotel Galway?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Imperial Hotel Galway?
Conveniently located restaurants include Esquires Coffee (Galway), Alma Restaurant, and The Seafood Bar @ Kirwan's.
Is Imperial Hotel Galway located near the city centre?
Yes, it is 0.4 km away from the centre of Galway.
Are there any historical sites close to Imperial Hotel Galway?
Many travellers enjoy visiting The Medieval City Walls (0.2 km), The Lynch Memorial (0.2 km), and Nora Barnacle House Museum (0.3 km).