Straight forward check-in, good security, high-quality rooms. Staff were nice and flexible. The other folks staying there were safe and respectful. My only complaints are that the floor-wide male bathrooms were very messy, and in the mixed gender room I was in, the bathroom shower doors were straight up transparent. Other than that, I was happy with Sleepzone.
Great hostel, compared to any other hostel. Kitchen area is lovely and the rooms are nice and warm. Just obviously can be noisy at night being outside near a main road. I highly recommend staying here as it is close to everything in Galway too!
Showed up on a bank holiday weekend with confirmation email and was told I the reservation was cancelled which was impossible. Staff here were laughing at the fact they cancelled our booking on their side and didn't have a room for us. This ruined the entire weekend, had to pay over 300 euro for emergency accommodation. All staff knew they messed up yet still blamed us, shocking service. Avoid this place at all cost.
The hostel was equipped with anything you need. I particularly e joyed common spaces and the large kitchen! Also a great location! The perfect place for a w-e in Galway! A special thanks goes to the staff and the owner- all very kind and helpful.
It’s not bad place . Kitchen nice area. Expect it to be noisy on Friday and Saturday nights as I found with plenty of room parties and people drinking on the cheap. Mattress cover was quiet dirty. It’s secure tho and that’s a plus. Not too far feom city centre. I’d stay again but would try to get hostel in town first
Myself and a group stayed here for one night and we were very disappointed with their service especially the night porter after we got one noise warning we went to sleep but still got charged a fee....
Central location but noisy at night as other guests return from pubs. Breakfast is good and will fill you up for the morning. The hostel has a good current setup with covid regulations in place. 24/7 reception is helpful if you have questions
Everyone was so friendly and the place was so secure! It was walking distance to literally anything you’d want to do and all the shops and restaurants! They even provided free WiFi and complimentary breakfast downstairs. We only stayed for a night but I can see why people would book it for multiple nights or longer - it has a very home like feel!
I found this hostel the best one - out of 4 I know in Galway - and one of the best in Ireland: I have been to 16 of them both north and south. I appreciate that the hostel has a lift - as in so many hostels in this day and age with 3 floors, there is still no lift !!! Staff were superb all the time. I was in a four and six dorm mixed bedroom.
This review is mainly for the staff, as I did not end up staying in the hostel itself. I was spending time in Galway looking for worked and booked myself in to a room to save money. This would have been my first time staying in a hostel. I went before check-in to see about dropping my bags and the woman at reception was happy to let me leave my things. She was also able to change my incorrect booking (my fault) from a mixed-sex dorm to all-female, which I really appreciated. Later, once I checked in, the male staff who helped me was friendly and cheerful, and continued to be helpful once I realized that staying in a hostel was not for me. The room itself seemed small to have 6 people in it; there was only one locker-cage thing under each set of bunks, and the people who were already there made no attempt to move their stuff of my bed so I could drop my bag (not the hostels fault, Obvs). I would certainly suggest this hostel to someone who has had the experience before, are traveling with friends, or who is maybe less of an introvert than me. …