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Looking for a place to stay in Galway city centre? Then look no further than Victoria Hotel, a quiet hotel that brings the best of Galway to your doorstep. Rooms at Victoria Hotel are newly renovated and everything you need to have a enjoyable and comfortable stay in the heart of Galway city. You can taste our new breakfast menu and ever changing dinner menu to meet you needs. For those interested in checking out popular landmarks while visiting Galway, Victoria Hotel is located a short distance from Eyre Square (0.01 mi) and St. Nicholas' Collegiate Church (0.2 mi). During your visit, be sure to check out one of Galway's popular fish and chips restaurants or stroll through Shop Street where the live music from budding artists will bring a smile to your day. Salthill Beach is a short bus journey away where you will breath the beautiful sea breeze coming in from the Atlantic. There is no shortage of things to do in the area: explore popular castles such as Menlo Castle / Blake's Castle. We’re sure you’ll enjoy your stay at Victoria Hotel as you experience everything Galway has to offer.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Classic
Centrally Located
Languages Spoken
English
Location
Queen Street Eyre Square, Galway H91 KVW0 Ireland
Victoria Hotel
3.5 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The Victoria Hotel garners mixed reactions, with its prime location in central Galway earning high marks from many travelers, making it a convenient base for exploration. While the atmosphere is often described as lovely and the rooms are notably clean, guests have called out the need for room updates and expressed concerns over size and maintenance.
Service experiences vary, with some praising the staff's friendliness but others facing disappointment in responsiveness. In terms of value, the hotel struggles with perceptions of being overpriced for the offerings.
Location
Convenient
Atmosphere
Welcoming
Rooms
Dated
Value
Expensive
Cleanliness
Spotless
Service
Inconsistent
Amenities
Satisfactory
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We thoroughly enjoyed our trip to the Victoria Hotel and for visiting the Christmas markets you couldn’t get a better location. The hotel was nice and clean although in need of a bit of sprucing up in places such as the toilet roll holder coming off the wall in the bathroom and a seam rip in the bedclothes. The staff are all very mannerly and helpful and even on a day we chose not to have the room serviced, there was a bag of fresh towels and extra toilet paper left outside our door. The breakfast at the hotel was lovely and had everything you could want and we also visited the hotel restaurant on one night of our trip where we also had a fantastic meal. The one downside of this hotel is the parking situation. We visited during a weekend near Christmas and the parking facility for the hotel is the QPark for the Eyre Square shopping centre and right beside the Christmas markets. This made it impossible to get a spot. The car park is very tight also ans it was a very stressful experience to find somewhere to park. We also then didn’t want to leave on smaller day trips as didn’t want to have to come back and try park again so that is the one thing that would put me off visiting this hotel again. Otherwise it is a lovely spot and perfect for a trip to Galway city.
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Review collected in partnership with this hotel
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Victoria Hotel, Other at Victoria Hotel
Responded 24 Dec 2023
Thank you so much for your positive rating! We will share this with the rest of the team to let them know to keep up the amazing work! Our team here, at The Victoria Hotel, is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We're sorry to hear that the parking situation had a negative impact on your stay. Unfortunately, with us beig a city centre hotel, and it being near to Christmas, Galway city centre can get very busy. We are unable to offer on site parking due to our location but we do offer a discounted rate to try and make up for the inconvenience. Again, we apologise for any troubles that casued you and we thank you for your understanding. That said, we hope that doesn't dissuade you from visiting us again soon! - The Victoria Team
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We had a nice , comfortable room for two. The beds were great, loved the nice sheets and duvets. The bedside reading lights didn’t work though. The bathroom could use a toilet roll holder beside the toilet. Breakfast was included with our rate and we really enjoyed the quality of food served. Overall, staff were friendly and helpful and we found the location was very good.
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Review collected in partnership with this hotel
Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ciaran Keane, General Manager at Victoria Hotel
Responded 19 Sept 2022
Hello, and thank you so much for taking the time to leave us some feedback! We're delighted to hear you enjoyed your time with us, as well as the food in Queen Street! I've passed your comments onto the rest of our team, who all enjoyed having you. Thank you again, and we hope you'll stay with us again in the future! Kindest regards, Duarte Santos - Front Office Manager
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The location is what made this hotel and also made not at the top of our list. It was only a 3 or 4 minute walk away from the train/bus station in downtown Galway BUT it also felt like we were tucked away in the corner. The hotel itself is somewhat non-descript but it met our needs while in Galway. Truly, it was the staff at the hotel that made it the most enjoyable. They were very helpful and pleasant, especially the breakfast staff. We enjoyed the breakfast very much as well...with many of the traditional Irish breakfast hot choices, along with fruit and pastry choices. The hallway to our room was really tight - I almost felt as though I needed to turn sideways to walk down it. The good news is the room was nice and we enjoyed our two nights there. Also loved the little old chapel we could see from our room. The hotel bar seemed to be quite a popular place but we didn't partake so can't really rate it. The hotel is also just 1/2 block away from Galway Eyre Square which was a nice walk around.
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:The location is the best part of the hotel - staff are great too.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Victoria Hotel, General Manager at Victoria Hotel
Responded 19 Nov 2024
Hi LiahonaDad Thank you very much for taking the time to leave a review on your stay with us. All feedback is greatly appreciated to help us develop and improve. We are delighted to read that the staff here were the highlight of your stay, it is always our aim to give all guests the best experience while staying with us. We look forward to welcoming you back to The Victoria Hotel on your next visit to Galway. Kindest Regards, The Victoria Hotel
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The customer service at this hotel is outstanding. Would definitely stay again. We stayed from Saturday to Monday in an executive room and were able to store our luggage with the front desk when we arrived before check-in time. When we encountered a couple of hiccups with the room, the staff was very quick to address them. They also followed-up to make sure our stay was enjoyable and did everything they could to help us. Like many European hotels, the rooms don’t have a/c, but the fan the hotel provided kept us cool throughout our June visit. My husband especially enjoyed the black-out curtains in the room, which blocked light from the window very well. The hotel itself is clean and well decorated and Queen Street (their restaurant and bar) is beautiful. The setting and the food are Instagram worthy. More importantly, the food was delicious, with generous portions and great cocktails. The only issue was that there were too many delicious cocktails to choose from! The waiters were charming and helpful, which made our trip even more enjoyable. The location of the hotel is also wonderful. We were walking distance from Eyre Square, a shopping center, traditional pubs and shops, the ocean, and historical landmarks. We walked everywhere without any hiccups. Overall, we are so glad we stayed here and highly recommend it to anyone visiting Galway.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:The executive room had a safe, closet, hangers, iron & ironing board, lots of drawers, a pods...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Went to Queen st on Sat evening for dinner at 7pm, by 7:30 we hadn’t even received a jug of water which I went and requested from the head waiter. Our drinks arrived at 7:40. Food order was taken just before that. We ordered a couple of starters and main courses. At 8:20 all the food arrived together. Staff seemed annoyed when we told them we didn’t want it all at the same time. Food was ok nothing special! Got the bill to find out they charged for 3 bottles of wine and not the 3 glasses we had. Service was unbelievable poor. Judging my the reaction of other diners around us, it was not just a one off.
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Date of stay: September 2024
Value
Location
Cleanliness
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Victoria Hotel, General Manager at Victoria Hotel
Responded 2 Oct 2024
Dear dianavW361II We appreciated you taking the time to leave a review as all feedback helps us improve and develop as a business. My sincerest apologies for the experience you received while dining in Queen Street, I can assure you this in not the usual standards we hold here and this will be looked into further so this does not occur again. Please understand our staff on that occasion were relatively new but I do understand your disappointment. If you like to discuss this further please do not hesitate to contact us in regard to this situation. Kind Regards, Victoria Hotel Team
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I had read mixed reviews about Victoria Hotel so wasn’t sure about my hotel choice. The poor reviews and photos seem to have been from before the renovations so if you’re looking at traveller photos, look at the date as only the newer photos really apply.
The staff in the hotel are really friendly and we had no issues at all during our stay.
Our room was spotless and the only thing I’d change is the chance to cool it down with air conditioning as it was a little hot at night even with the window open.
The hotel is perfectly located just off Eyre Square. It’s not noisy at night considering how close it is to the square.
We dined 1 of the evenings in the bar and the food was fantastic. It was a nice atmosphere in the bar with all staff adhering to Covid guidelines etc. It was table service only for drinks but the staff were very efficient and we didn’t go without once
Breakfast was a very nice on both mornings. Had to book a time slot but had no issue getting a time we wanted
Just a tip. We priced our stay on Booking .com and phoned up the Victoria to see could they match it. Not only could they offer a better rate, they added breakfast and free parking (our parking bill was €37 for the weekend) so we got a great deal by booking direct. Parking is in Hynes yard about 200m down the road.
Overall I’d definitely recommend Victoria Hotel and I will definitely be returning when we’re in the city again.
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Date of stay: August 2021Trip type: Travelled as a couple
Room Tip:Just to phone up and book direct
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ciaran Keane, General Manager at Victoria Hotel
Responded 9 Aug 2021
Hi James, Thank you for your really lovely review of our hotel, I'm delighted to hear you enjoyed your stay so much and I'll be sure to pass your comments on to all the team here! We look forward to welcoming you back again! Reservations, Victoria Hotel.
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We choose to stay at the Victoria Hotel Galway for a central location at a reasonable price and we were very pleased with how great the hotel is as well. Rooms are very modern and nice and the restaurant in the lobby is amazing. Great drinks and food - the baked goat cheese salad and clam chowder are top notch! Very much recommend a stay here.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ciaran Keane, General Manager at Victoria Hotel
Responded 5 Jun 2022
Hi Druskie87, Thank you for taking your time to review us. It was a pleasure for us to meet you. Your kind words are really appreciated by us. Looking forward to welcoming you again. Warm regards, Duarte Santos - Front Office Manager
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Comfortable and clean hotel with great beds. The staff was very helpful with directions in the city, storing luggage and taking care of our requests. I recommend the E12 breakfast, it's advertised as full Irish but also includes the entire breakfast buffet.
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Date of stay: May 2023Trip type: Travelled as a couple
Room Tip:Easy walking to Eyre Square, shopping and the Latin Quarter.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Victoria Hotel, Other at Victoria Hotel
Responded 7 May 2023
Hello, and thank you so much for taking the time to leave us some feedback! We're delighted to hear you enjoyed your time with us, as well as the food in Queen Street! I've passed your comments onto the rest of our team, who all enjoyed having you. Thank you again, and we hope you'll stay with us again in the future! Kindest regards, reservations
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I don't even know where to start! You get absolutely no value for your money. -Rooms are small, worn, thinly soundproof, curtains torn, carpet full of stains, no wardrobe, shower curtain, .... - In the supposedly great bar, you get stuck to the floor, tables are sticky, chairs are stained, lamps are broken (lamp shades are missing) -Breakfast: if you have the opportunity, you should book without breakfast. I really don't have the words! Self-service, cheap ready-made products, canned fruit,... I could go on like this forever.
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Date of stay: June 2024Trip type: Travelled as a couple
Room Tip:Ohne Frühstück buchen!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We booked this hotel (2 couples) just before the pandemic, so our trip was delayed 2 years. Vouchers given but by the we rebooked the cost increased around 25%. The staff were all very good and provided a friendly and efficient service in general, however the rooms had 6 hangers in an open recess, but no other cupboard, drawer or shelving to put other clothing. The breakfast was average at best, but if you wanted a proper coffee you had to pay extra. On the last day we went down for breakfast to be told the kitchen was being refurbished so only had cold food, with no prior indication or notice given to guests that this would be the case. We were offered vouchers for a sister hotel a short walk away (in the rain) which we used, but this was very similar. The free parking is a maximum of 3 days only and thereafter you have to pay. Having stayed in many cities around Europe and beyond, this was a very disappointing experience and sadly we cannot recommend this hotel.
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Date of stay: May 2022Trip type: Travelled as a couple
Room Tip:The advertised free parking is limited to 3 days. If you stay longer you have to pay.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ciaran Keane, General Manager at Victoria Hotel
Responded 13 May 2022
Hello, and thank you for writing this review, and for booking with us again using your vouchers. We're sorry you were less than pleased with the cost of your room - indeed, in the past two years, prices have increased somewhat in the hotel industry as in everywhere else as well. I have passed your comments about the breakfast onto our food & beverage team. We would like to extend our apologies for the lack of hot breakfast on the last day of your stay due to our new kitchen's refurbishment being finished off, but are happy that you availed of the hot breakfast provided by our sister hotel around the corner. Kindest regards, Kat Kray, Reception Supervisor
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Manchester, United Kingdom65 contributions21 helpful votes
Parking is in a multi storey car park which is approx 100 yards from the front door. Patrons receive a discount once you have the hotel stamp your parking ticket. I parked up Friday afternoon and left on Sunday morning and the cost was 12 euros. Parking on the streets/roads is a no go.
There are more places to choose from in the Galway area.
PRICE RANGE
€122 - €247 (Based on Average Rates for a Standard Room)
LOCATION
IrelandWestern IrelandProvince of ConnachtCounty GalwayGalway
NUMBER OF ROOMS
75
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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