The Lane is very central and kept very clean. Staff were friendly and welcoming. The room (318) was well appointed but compact with little or no storage space for clothes. There was TV, coffee maker, nice slimline fridge, hairdryer and a very good moon pool shower. Car parking was €10 extra per day. Excellent base for exploring Galway City.
Service above & beyond Fabulous location and a warm welcome the hotel had a complimentary bottle of bubbles chocolates and a ballon in the room for my birthday so thoughtful room modern amazing shower but the staff omg we decided to stay another night but they were booked out their receptionist rang around other hotels trying to find us accommodations she was so friendly and professional what a team they have here could not give high enough praise
Great location, lovely staff, Oscar (dog) is cute, adorable and friendly to guests. Cleanliness, hygiene and front door security was good, we (myself & my partner) loved the smell of the diffusers. The website is very attractive and easy to navigate, however make sure you do navigate the website more than I did. We did not fully check parking and “Under One Roof” title we assumed there was a gym and other facilities here but it’s literally only residence and for that it’s good overall. We stayed in 315 it’s a very small room, no luggage or storage space, no iron, no air conditioning and our door rattled when we opened the window (this became annoying in the night), but perhaps they are trying there best to maximise the space. We just thought from the website the rooms would be bigger, although I didn’t see the other rooms. I wouldn’t say I would not stay here again but I’ll probably try another place on my next Galway visit (personal decision). Me and my partner wish the Residence well and it’s great to see businesses filled with customers again.…
This was our second time staying here and we will definitely be back. The staff went above and beyond to accommodate us. Rooms are spotless, fantastic location. Only small negatives are the limited parking spots belong to the hotel and the rooms are very small.
We stayed for one night at the end of July. The hotel is in a great location for exploring Galway - we were also able to park our car just outside. We booked a king room, and were allocated an accessible room - the bathroom was a large wet room with great water pressure. The bed was very comfortable but unfortunately the room was very warm and when we opened the window there was a noisy vent from a neighbouring hotel kitchen located nearby which disturbed our sleep. The coffee machine in our room was not working.