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Butlers Townhouse - a 20 bedroomed boutique townhouse which offers luxury and style, in an intimate and beautifully elegant setting, with self check-in system. Located in the heart of Ballsbridge, Dublin 4 directly opposite the Aviva Stadium – situated on the corner of Lansdowne Road and Shelbourne Road, a 5 minute walk from the DART Station, 15 minute walk from RDS, 25 minute walk from the 3 Arena and a 15 minute walk from the Grand Canal Theatre. Come and Experience: Free superfast Fibre powered Wi-Fi throughout the townhouse
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My daughter & I stayed here the night of the Harry Styles gig in the Aviva Stadium. From that point of view the location was perfect as it’s right next to the Aviva & the Lansdowne Dart station. However, it cost me €390 for a twin room which is exorbitant but reflective of the crazy cost of tourist accommodation in Dublin at the moment. I personally like the coded entry system but find the absence of staff very impersonal and it lends the property a ‘Hotel from The Shining’ vibe - we saw no other guests until we returned from the gig - there’s just no atmosphere. There is also no breakfast served which is pretty disgraceful given the price of the room & the claim to a 4 star rating. It cannot be 4 star (in my opinion) as it has no facilities! Our room was pleasant & clean, as was the bathroom but my daughter went to shower at 6am as she was leaving early and there was no hot water. The property is pleasant & convenient but I would caution people to take on board that the website makes it look and sound a lot more glamorous & upmarket than it actually is.
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Date of stay: June 2022Trip type: Travelled with family
Room Tip:Â Limited park but very close to public transport into city centre.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Juliann Kelly - Costa, General Manager at Butlers Townhouse
Responded 4 Jul 2022
Dear Eithne, Thank you for taking the time to write this review. I am glad you enjoyed the great location, close to the Aviva. We appreciate your feedback on the self check-in system and staffing. We take your feedback on board. Although we do not serve breakfast, we have tea and coffee making facilities in each room and use of a fridge and microwave in our lounge. We are just a few minutes on foot from some great restaurants too. I apologize about there being no hot water, this issue was fixed as soon as we were notified about it - I am so sorry for the inconvenience. We hope to welcome you back to Butler's Townhouse in future. Kind Regards, Juliann Property Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for a long weekend and it has its pros and cons. The pros were that the location was pretty good, it's close to ballsbridge which is just outside of Dublin and has many different amenities. There are also many buses and darts running through it, it is also close to the arena and stadium. Another positive was the WiFi was very quick and you could get it in every part of the hotel. There are the added extras in the room which are useful such as hairdryer and ironing board.
The negatives were that the bed was very squeaky and could do with upgrading. We stayed in one of the front rooms and could hear cars and people going past the hotel all night even though the window was closed. The room also wasn't cleaned the whole 4 days we were there so out bin was fully by the time we left and if we wanted clean towels etc we needed to text to ask for them to be provided.
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Date of stay: March 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Juliann Kelly - Costa, General Manager at Butlers Townhouse
Responded 21 Mar 2022
Hi Amy, Many thanks for taking the time to leave us this review about your recent stay at Butler's Townhouse. I am glad to hear that you loved the location, the fast WiFi and the room amenities! Thank you for the feedback about your bed; I will have maintenance check this to resolve the squeaking sound. We provide housekeeping by request only; however, we would be more than happy to clean the room every day, if this was what our guest prefers. We are always available by phone or email, when the reception is unmanned. I hope we can welcome you back soon to Butler's Townhouse. Warm Regards, Juliann Property Manager
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We had a great stay and it was clever to be sent the front entrance codes and hotel rooms so you don't have to carry round a key/key card. And only about a 20-min walk to the city centre with some nice pubs and restaurants nearby. One minor criticism is that we didn't see any staff when we were there but thankfully we didn't need them during our stay.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Juliann Kelly - Costa, General Manager at Butlers Townhouse
Responded 18 Jun 2022
Dear Becki, Thank you so much for writing this review about your recent stay with us at Butler's. I am glad to learn that you enjoyed our self check-in system: our guests never have to worry about losing their key! :-) Yes, as we have a largely unmanned reception, our team are always available by phone or email, should our guests needs anything. I am delighted you enjoyed your stay and thank you for the great review score. We hope to welcome you back soon! Kind Regards, Juliann Property Manager
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We arrived on time and there were only 3 car parking spaces outside, one of which was taken up by a service vehicle which had been there for five days and management hadn't bothered trying to move it. There are no staff on site and we were promised a code by email to get into the hotel but it never arrived. Eventually we got one by phoning a mobile number. The website told us we could get in to our room at 2pm but the cleaner didn't finish cleaning it until 3.30pm. The room was shabby and dusty and three storeys up with no lift and the beds were uncomfortable. The cost of a twin room with no breakfast was a ridiculously expensive 350 euros. The only facilities downstairs were a fridge and a microwave. At 9.45am, the cleaner rapped our bedroom door and asked us to leave. Check-out time was 10am. The so-called free Wifi didn't work. We met four other couples who were equally disgusted and frustrated. Avoid this hotel which is more like a badly run hostel.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Juliann Kelly - Costa, General Manager at Butlers Townhouse
Responded 23 May 2023
Dear Letitia, Thank you for taking the time to give us this feedback about your stay with us. I am so sorry to hear that you did not enjoy your stay. Unfortunately, we only have limited parking available, which is operated on a first come-first served basis; this information is clearly advertised online. We thank you for this feedback on the cleanliness of the room, this has been brought to the attention of our housekeeping team to ensure it is much improved. We appreciate your comments and hope to have another opportunity to host you in the future. Kind regards, Juliann Property Manager
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Avoid this place at all costs. Gaining entry to the building is a challenge in itself, and once inside, you have to first find, then deal with this odd, passive-aggressive sort of booking coordinator guy who makes you feel like an intruder rather than a guest. The experience only gets worse from there — my room reeked of dampness and was freezing cold (could see my breath in the en suite). Whoever (or whatever) is running the show here should be exposed for subjecting guests to this bizarre and disgraceful excuse for hospitality.
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Date of stay: January 2025Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Absolutely shocking, super disappointed on arrival room was beyond dirty so cold carpet so dirty, behind the bed was full of dust . I stayed here many times before it was closed and then sold on . It was back them so beautiful so sad to see it in this state . No manager to talk to about the state of the room, the girl at the reception said she had only her personal phone number so this young girl was left to deal with it and she completely agreed the room was awful. Please be very careful when booking here as you will be so disappointed honestly you will not stay here we had to leave and find alternative accommodation, Broken window also dirty curtains only I light in the room and the one coming in the door is dimmed and for a reason I would say . I don’t know how it has 4 stars
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Date of stay: November 2024
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Trip type: Travelled as a couple
Room Tip:Â Yes avoid
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed at this place 10 years ago and LOVED it so I booked it again...OMG, It has become a DUMP! the carpet is worn and stained; the wallpaper faded. Our tiny room was reasonably clean and the bed comfy, but the other furniture worn out. And what happened to their beautiful lounge? Not only was the furniture worn, it was DIRTY. The service? Non existent. Now you enter with a code. And, since there is no service, you can't leave your luggage there after you check out. We did ask for a late checkout and after several hours, we got a response telling us NO. Expensive, too! apparently the owners are trying to milk every le=ast dime out of this place while letting it get run down. What disappointment!
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Date of stay: October 2024
Value
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Location
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Trip type: Travelled with family
Room Tip:Â Avoid this place. specially if you have been here before. It will break your heart.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is hard to review but going on I had to visit Dublin at short notice so didn't have time to review prior but having since left, looking at past reviews I think it's fair to mention the below.
The positive:
Staff really nice Great location Reasonable value Really comfortable bed Generally felt clean
The bad stuff
The room was freezing. 10.5 degrees according to my phone. No central heating so it took hours to warm up There's damp and it smells The bathroom.... There's a curtain on the door which is supposed to be white but looks like it's never been washed. Near the door handle it's so dirty it's brown. That is gross because that's from dirty hands.
There's mould everywhere The cold tap wasn't fitted right The shower fluctuated from hot to cold and let me tell you, when the room is that cold you want a hot shower, not one that you have to jump around in.
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Date of stay: February 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It isn't the quaint olde Irish accommodations we see in the pictures; it is more like an slightly upgraded hostel that is way too far from all the sites. I hope you get a better room than we did if you choose to gamble on this place. We got a small basement room with a bathroom sink that you have to choose if you want hot or cold water b/c the hot water pours from one faucet and the cold water pours from a second separate faucet.
We had no problems accessing the townhouse after following the instructions in the email. We thought we were booking a B&B with a homey Irish feel to it bc hotels feel so sterile. This place felt more like an abandoned hostel. I do not mind the "dated" furniture as others have complained. The furniture was traditional and in good order. Fair warning for those with lots of luggage: there are almost a dozen steep stairs just to get to the entrance and if youre unlucky like us, there are another flight of stairs to your room.
The biggest issue we had is the location. It is SO FAR from the city center. This is a fine and safe neighborhood but there is NOTHING to see near here and very few restaurants. We do NOT mind walking but it was a 40 minute walk (3km) to the main Temple Bar where most of the sights and restaurants are. Unlike most major cities (NYC, Paris, London, etc), the public transport system is slow and not user friendly (ex: only coins accepted for bus fare or you have have the Leap card already) , which means the fastest way to get to the city center from this townhouse is a 10 minute ($11-$15) uber ride each way.
Learn from my mistake - get accommodations within the city center not
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Date of stay: April 2024
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed at Butlers Townhouse at the beginning of December and really enjoyed my time there. The place is lovely, and the lounge upstairs is well-kept and has a great atmosphere.
The location is excellent—very convenient—and the price was fantastic for what’s offered.
I’m not the biggest fan of having a room in the basement, but it’s a minor issue. Next time, I’ll be sure to request a room on a higher floor.
Overall, a delightful experience, and I can’t wait to visit again!
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Date of stay: December 2024
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Dublin area.
PRICE RANGE
€65 - €175 (Based on Average Rates for a Standard Room)
LOCATION
IrelandProvince of LeinsterCounty DublinDublin
NUMBER OF ROOMS
20
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