We recently spent a night in this hotel and thought it was lovely. The important thing for us was that it was pet friendly, as our daughter who was with us, was in the process of relocating her cats from Asia to the UK. We booked via booking.com and there was no option to add pets so we assumed everything was going to be fine. However when we arrived to check in, we were told that we should have booked the cats in, as there are special rooms for cats. But they did accommodate us. The rooms are very comfortable and every member of staff we encountered was exceptionally pleasant. We were on the top floor (6 on the lift) and didn't encounter any noise. Parking is limited and I would advise an earlier rather than a later arrival. The lack of water and tea and coffee facilities in the room is somewhat unusual, however we did take advantage of the tea and coffee facilities at reception and it was lovely to be presented with a teapot with an old fashioned tea cozy and china cups. Breakfast, was booked out, so we just had tea and coffee and croissants at reception, just like others. The hotel is extremely central, and I'd be happy to stay there again.…
Stayed for two nights here at the end of our Irish trip. Choice the slightly out of town location thinking that it would be peaceful which would offset the need to trek into town. How wrong we were!!! Both our rooms were fairly small and really hot even with the windows open. The rooms looked out over the car park and both nights there was loud music, arguments and general noise until the early hours. Closing windows was not an option. Early mornings then brought early check outs wheeling cases, shouting goodbye etc. The hotel did provide a fan to try and cook the room down but as we could only find two plugs in the whole place it didn’t do that much good as you couldn’t position it near the bed. The lack of tea making facilities is just really strange. The coffee machine is pointed out on checking in but no mention of how to get tea. We did find we could order it but still not really convenient early morning or late night. Trying to get a pot around breakfast when people are checking out, queuing to complain about the noise (yet another set of guests) meant a bit if a wait. The bathroom was a pleasant surprise with a great shower. Unfortunately the drain couldn’t cope with the water flow so the shower overflows onto the floor. Tried the pastries one evening. Half were still frozen and the croissants were tough and a bit stale. Overall……. Really disappointed especially for the price.…
Arrived on a Sunday for business meetings on Monday and Tuesday. Asked where/when breakfast was served to be told it was fully booked! Despite there being no option to include breakfast on booking (booking.com) and it clearly stating pay at property for breakfast! How can a hotel advertise as 4 star and not be able to offer breakfast to those staying there? Luckily the Tescos up the street was still open so I went shopping! Not what I felt like doing after airport. 100% not suitable for business travelers. No coffee, tea or water in room to add to the no breakfast issue. Reception told me there’s places up there street to eat, but would suggest you just stay in one of those other places. Walking up the street to another hotel to eat breakfast is beyond ridiculous!!! So probably really not suitable for those with children or mobility issues either.…
Friendly staff, comfortable beds, friendly staff, nice facilities oh and did I mention friendly staff? No tea/coffee in the room but who needs it when friendly, helpful staff bring it to your room with pastries! Sumptuous lobby area for chilling while waiting for the rest of the family to wake up as book out is not until 1200. Perfect location for a trip to Dublin particularly with parking to the rear of the hotel. Scoring 5 was easy, deserves more.
I was a regular at the Pembroke Townhouse for many years, attracted by the special touches that made it stand out when compared to other small hotels. For example, the friendly smile on arrival, the homemade cordial and cake at reception, the homemade cookies and daily newspapers in the lounge, the collection of board games, etc. Now all gone unfortunately. The coffee in the lounge still remains for now, thankfully. The spectacular breakfast buffet of all homemade food has been replaced by a nice but very limited menu. So, not like it was in the past, but still a good choice, in a great location.
My wife, daughter, and I stayed at Pembroke for two nights. The location was convenient; it was a short walk to the nearest DART station, a pleasant hike to Ha'Penny Bridge, and no more than a hop, a skip, and a jump to several great restaurants. We were especially pleased with the warm, personalized service we enjoyed from Svetlana and Oscar. All staff were very nice, but Svetlana and Oscar stood out for us. Svetlana gave our young daughter a nice, chocolate egg the day that we arrived, and Oscar delivered a sweet, hot chocolate to our little girl the last night we were there. If I could award Pembroke with more than five stars, I would.
The house gives a very nice Georgian house feel, with very friendly staff and lovely ambiance. Perfect for a short stay- very centrally located. The neighborhood is very nice with some restaurants around.
Our rooms were large, clean and very comfortable. The shower was excellent which is always a relief!! We didn’t have breakfast at the hotel during our stay so I’m unable to make any comments about that. The only downside was that the bedroom didn’t have tea/coffee making facilities. You had to go to the reception area or call room service. Which maybe for some is ok!!! We enjoyed our walks into the town centre which only took about 20mins.
Stayed here for the All Blacks game. Great location. A 15 minute stroll into St. Stephen's Green. Really good rooms and very friendly and accomodating staff. Free parking this close to the centre of Dublin is a real bonus. Looking forward to returning.
This could be an absolutely gorgeous boutique hotel - impressive building, elegant location and some nice features in the rooms… BUT… the service is disappointing. The hotel is understaffed and the staff that we met seem to lack training and enthusiasm. The lobby, hallways and rooms could do with a bit of revamp to justify the hefty price too. The breakfast is fine but basic.