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3.5
#92 of 179 hotels in Dublin
Location
Rooms
Value
Cleanliness
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Sleep Quality
Welcome to the Radisson Blu Hotel, Dublin Airport, just 20 minutes from Dublin's city centre. This hotel is well situated, whether you're visiting for business or leisure. Experience easy access to key business destinations and local attractions in the heart of Ireland.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The Radisson Blu Hotel, Dublin Airport is celebrated for its strategic location near the airport, with guests appreciating the ease of airport shuttles and terminal accessibility. While the rooms are noted for their space and modern design, some guests have concerns regarding cleanliness and maintenance. The hotel's amenities are generally well-received, offering comfort and a variety of options, and the atmosphere is recognized as welcoming, although lighting and furnishings may lack in some areas.
The service is lauded for its professionalism, despite occasional shuttle hiccups. However, opinions on value are split, with some guests finding the pricing steep relative to the overall experience.
Location
Convenient
Atmosphere
Welcoming
Rooms
Modern
Value
Expensive
Cleanliness
Spotless
Service
Inconsistent
Amenities
Top-notch
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We stayed at the Radisson Blu while relocating from Dublin. Our stay was 2 nights and we took a family room.
Checking in was easy and the staff were courteous and helpful throughout. Infact the staff were really very helpful and tried their best to make us feel comfortable and safe throughout our stay.
The room was spacious and well organised. We tried both in room and restaurant dining during our stay to get a feel for both options. Both are very good and you get a good variety to choose from whether ordering room service or eating in the restaurant.
The one let down was the cleanliness of the bathroom where we felt a lot more could have been done. There was rusting on the lower parts of the fixtures near the sink and the roof showed signs of not having been cleaned for some time.
The location is great as its within walking distance of the airport and they have a very convenient shuttle that generally runs every 15-20 minutes.
Overall a good location to stay if you need to be close to the airport.
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Date of stay: November 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dublin R, Guest Services / Front Office at Radisson Blu Hotel, Dublin Airport
Responded 27 Nov 2020
Good Afternoon 295bilalh I am happy to read your review and appreciate all your feedback for our staff, thank you for letting us know our dining options were enjoyable. I will send on the feedback regarding the bathroom to our housekeeping manager however next year we are hoping to continue with our room refurbishments as they unfortunately came to a halt at the start of the year. We hope to welcome you back again in the future. Regards Joanne Front Office Manager
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This is an airport hotel. I arrived at terminal 1 and on exiting, walked 10 minutes and got to the hotel. It was fairly easy to find. Check in was quick. Room was large and clean. Downsides: 1. Temperature of the water in the shower was not high enough even at the highest setting. 2. The layout of the bathroom sink is poor without much room. 3. The trash/rubbish bin bag is poor quality. I would suggest management goes into any of their room and places a used tea bag in any of the bins in their rooms - the problem will be obvious. This is not what you would expect when you charge the amount this Radisson does. 4. If you do not have to get up very early, I suggest you ask for a room facing away from the airport. Considering the distance from the airport, you get noise from the aircraft which suggests that the double glazing is not as good as other airport hotels where even those in the airport itself (eg Brussels Sheraton) are silent. Would I stay here again? Yes if I was catching an early morning flight. The convenience is hard to beat.
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Date of stay: March 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dublin R, Guest Services / Front Office at Radisson Blu Hotel, Dublin Airport
Responded 11 Mar 2022
Dear md1mm Thank you for your feedback we really value this detail as it is how we strive to improve as our guests are key to this. I have passed on all your feedback to relevant departments for review. I hope you choose us again when travelling through Dublin. Regards Joanne Front Office
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On a recent trip around Ireland, I had planned to stay here one night at the tail end of my trip, but ended up extending my stay five more nights. Unfortunately, they could not extend my original price I had booked and ended up paying substantially more, probaboy due to availability of rooms and last minute booking. The staff at the front desk were exceptional. The breakfast buffet is very good, with a wide assortment of hot and cold offerings. The dinner menu is a bit limited, but has reasonable choices. At lunch, they only offered a buffet, so for those that may prefer a lighter lunch, you pay a premium. The room was spacious, clean and very comfortable, but during my stay, the cleaning staff never came by to replenish toiletries, or ask if I wanted clean towels. I had to take that upon myself. It is a great location to the airport, an easy walk if you don't want to utilize their free shuttle service.
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Date of stay: April 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lesley Clarke, Other at Radisson Blu Hotel, Dublin Airport
Responded 28 Aug 2022
Dear Guest Thank you for taking the time to write a review. We appreciate all types of feedback. You have given us great detail and this plays a very important role in ensuring that we are improving all the time. I will communicate your feedback to all the relevant areas. We thank you for bringing areas of improvement to our attention and hope to welcome you back in the future for another stay with us. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Lesley Radisson Blu Hotel, Dublin Airport
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Upon arrival was kindly upgraded to a premium room as I have stayed in hotel on a number of occasions. Check in was very smooth & quick and also the ability to do express check out in the morning Room was lovely and large, as was bathroom. Water, fruit etc provided free of charge. Room was very spacious, comfortable bed Shuttle service to airport terminal every 15 mins and the ability to leave your car at the hotel Carpark Perfect location and hotel especially if you need to catch an early morning flight
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Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dublin R, Guest Relations Manager at Radisson Blu Hotel, Dublin Airport
Responded 13 Jan 2020
Dear Guest Thank you for your rating and lovely feedback. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Lesley Radisson Blu Hotel, Dublin Airport
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Stayed here for one night with my wife on a short trip to Dublin Booked through Booking.Com at a price and when we got to the hotel tried to charge a different amount (more) and told us it was the exchange rate , had to contact Booking.com to send email to get this changed (very helpful) When we got to our room (superior room) No toilet roll in the room Phoned down to reception to get some sent up . Was told how unusual as room had been cleaned and ready for next guests Tried later to get a drink and was told you had to order food due to COVID 19 and the main bar was not open till 10 or get room service at a cost of €8 which I think is extortionate And as for room being cleaned I’ve added a pic of the dust beside the bed
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dublin R, Guest Services / Front Office at Radisson Blu Hotel, Dublin Airport
Responded 20 Aug 2020
Good Afternoon dollar1278 Thank you for your feedback and I think I myself had spoken to you on check in regarding the currency conversion and contacted booking.com for you to resolve the issue if you remember me. I did say how unusual it was for no toilet paper to be in the room and called the housekeeping manager straight away to send some up and apologises again for this as it is not the level of service we wish to provide to our guests. Regarding the drink it is of course due to COVID 19 that all regulations in the country have changed and I completely understand this is frustrating however we need to follow the government guidelines provided to us. I have forwarded on your photos to our housekeeping manager and thank you for your feedback on all of the issues encountered during your stay we take all this on board to improve. We hope to welcome you back in the future Regards Joanne
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Myself and my partner have stayed here a few times and always enjoyed our stay. However, this time was really disappointing and unfortunately we will not be returning.
Upon arrival, we were greeted by a lovely girl at reception who upgraded us from a standard room to one of the premium ones which she had explained were recently refurbished. Upon entering the room, we were happy enough, plenty of room and it was lovely, despite not having the option of a bath.
We then decided to order some lunch from the room menu. We called reception with our orders only to be told there would be an €8 delivery charge to our room or we would need to go down to collect it. €8.. just for a member of staff to take a tray of with two panini’s up to us. I went down to collect the food myself and told the receptionist I may struggle with scanning my room card at the lift, given I was carrying the tray. She abruptly came out from behind the desk and scanned her own card for me without saying anything. The panini’s were ok. The cheese was not melted on either and they were served with soft crisps - not great. The coffees were just far too strong.
We only realised in the early hours of the morning how loud our room was. We could hear staff in other rooms cleaning and were throwing things around and talking loudly. Luckily I had earplugs. My partner wasn’t as lucky and was awake from 6am due to this. There had also been someone staying in the hotel with their television extremely high so it was a late night for us as it was.
The next morning, we decided to order breakfast. Again the €8 charge applied for delivery but we decided to pay it as it would have been too much for either of us to carry and I didn’t want to experience the abruptness of staff if I was unable to scan my card with the tray in my hands going into the lift. When the breakfast arrived, it came with no sauces/salt or pepper, sugars or napkins. We had to call down twice to ask for these and the sugars (approx 50 of them) were handed to us in a huge plastic bag which we found extremely rude. By the time they all had arrived, the breakfast had gone cold. The staff member who delivered it also demanded payment immediately rather than adding it onto our room.
The final straw for me was when checking out, I asked for an exit ticket for the car park for which I was charged €7.50. I was only told when leaving the hotel after asking, that it was not free for guests. Absolutely disgraceful. These are things that should have been explained upon arrival and checking in. Never again. I need an early night to catch up on the lost sleep!
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Date of stay: June 2021Trip type: Travelled as a couple
Room Tip:Be aware they don’t seem to wish to cater to room service and it is not free parking
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lesley Clarke, Other at Radisson Blu Hotel, Dublin Airport
Responded 29 Aug 2022
Dear Guest Thank you for taking the time to write a review. We appreciate all types of feedback. I am very sorry that you did not enjoy all aspects of your stay with us. We have taken your comments onboard and take your feedback very seriously. You have given us great detail and this plays a very important role in ensuring that we are improving all the time. Please be advised we are currently renovating our hotel. I will communicate your feedback to the relevant areas. We thank you for bringing areas of improvement to our attention and hope to welcome you back in the future for another stay with us. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Lesley Radisson Blu Hotel, Dublin Airport
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Booked here as bus back home was not until next day. Very friendly staff who went out of their way to help and a credit to the company :-)
Sanitisers as you walk in and antibacterial gel pads on lift keys great idea.
Room was great with a fantastic shower, toiletries, bed super comfy and couple of complementary bottles of water.
Breakfast in morning was also great, plenty of social distancing between tables and everything made you fell safe.
Used the free mini bus back to airport in morning to catch bus and again driver wearing mask etc, In all very safe & well thought-out safety measures to put any traveler's mind at ease during this time.
I will be using this hotel again soon when travelling next month & recommend to any one.
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Date of stay: August 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dublin R, Guest Services / Front Office at Radisson Blu Hotel, Dublin Airport
Responded 2 Sept 2020
Good Afternoon MarkBFS Wow thank you so much! This really is great feedback and is great to read. I am delighted you felt at ease during your stay with us and have seen all the hard work pay off as we have really put all our efforts into ensuring our guests feel safe and comfortable during their stay now more than ever. I hope you don't mind but I have sent your feedback to our staff as this would really make their day. We will all look forward to welcoming you back again in the future and please let us know when that will be and we will thank you in person. Regards Joanne Connor Front Office Manager
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Thinking a hotel right by the airport would be some way decent oh how I was so wrong. I only stayed here for 1 night recently and it will be one I will never do again. Arrived at the hotel and entering the lobby I thought very nice this was goin to be a nice stay. The staff at reception looked like they did not want to be there not even a hello or a smile and coming from working on reception myself in a hotel they are key upon a person's first point of contact, straight away that put a dampener on the stay. Got checked in and went to the room. The room was very basic which is fine however it looks like it could have done wit a better clean. There was dust all along the cabinet above the bed, there were stains on the wall and markings, no guest directory in the room and the TV may aswell have bein on the floor as the bed was higher then the TV... How is any one supposed to watch telly in bed when you can't even see it. The room was cold and after about 10 mins trying to figure out how to use the temp control on the wall as again nothing there to tell you how to work it the thing wouldn't work so we decided to just leave it on 28 degrees and hope for the best our room would be warm when we got back. We went to the bar for food, now it wasn't busy but yet the girl behind the bar decided to ignore us and serve another person who had just walked in. We ordered our food and sat at a table. Food came out rather quick but at first the guy came up with our food proceeded to pass us, we called him to tell us it was our food but yet the guy still ignored us even tho we were the only ones sitting there. Eventually we got out food and I must say the food was really nice(about the only good thing to come from the hotel). Afterwards we went back to our room and it was still cold so we called reception and they said they would send someone up. About 2 mins later a guy came in had a look and said that all seems OK but we explained it still wasn't working. He told us he would go down and say it to reception. We waited about 20 mins and we heard nothing so we called back down to reception, they hung up on us first so we called again. They answered and we explained what was happening but apparantly the guy had said nothing to reception, they offered to move us rooms but at this point it was late and we were tired so we just left it. The bed was not the most comfortable and it was zipped so there was a dip in the middle of the bed. Woke up the next morning and we just decided to check out. Overall it was not the most enjoyable of stays and being a fellow hotelier I don't usually complain about these things but on this occasion if you pay a lot of money for a stay you expect to get an enjoyable experience. As the saying goes I will not be returning to this hotel again!!
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dublin R, Guest Relations Manager at Radisson Blu Hotel, Dublin Airport
Responded 2 Mar 2020
Dear Guest Thank you for taking the time to write a review. We appreciate all types of feedback. I am very sorry that you did not enjoy all aspects of your stay with us. Please be advised we are currently renovating our hotel. We have taken your comments onboard and take your feedback very seriously. I will communicate your feedback to all the relevant areas. We thank you for bringing areas of improvement to our attention and hope to welcome you back in the future for another stay with us. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Lesley Radisson Blu Hotel, Dublin Airport
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The only very good thing of the Hotel is the position, very close to the airport. The price of the room too high for the service and for the quality offered. The rooms are big and you can sleep in quiet because you can't hear any noise. The expensive breakfast is absolutely not enough. No fresh food (only fruits) and if you don't like Irish breakfast, you will not eat. Coffee awful, milk in the coffee machine not available. The worst thing is the restaurant (not even cheap). Very nice the two waitresses. The menu pretty good, but the lady, manager on duty, responsible of the payments and of the tables, very impolite and rude (I'm not Irish, but I live in Ireland and I know very well how welcoming the Irish are!!! She's not. ) I don't think I will come back because: -the quality is not enough compared to the price - working in 4 stars hotel means having all the tipical standards of luxury places (correct approach, attitude, welcoming, smiling, polite ways) because the guest is paying a lot for the service.
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Date of stay: August 2021Trip type: Travelled as a couple
Room Tip:Don't take breakfast
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Corporate Customer Care Corporate Customer Care, Owner at Radisson Blu Hotel, Dublin Airport
Responded 18 Sept 2021
Dear Guest, Thank you for providing our team with this valuable insight into your recent stay with us, we appreciate your review as we are constantly searching for ways to improve the services that we offer. I sincerely apologise that your stay was not as you expected and I can assure you that we will forward this feedback to the relevant managers for further investigation. Please do not hesitate to contact us directly if you wish to further discuss any of the issues you have raised we would be appreciate the opportunity to gain a deeper understanding into what went wrong during your stay. I would like to genuinely thank you for informing us of these issues so that we are able to work together as a team to ensure that this does not happen again going forward. We hope to have the pleasure of welcoming you back soon in hopes that we may have the opportunity to redeem your opinion of our property and more importantly of the services that we provide.
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My wife and I stayed in this hotel many years ago when I gave it 5 stars. NOT THIS TIME !! We stayed here in October, 2021 on two different occasions because it is so close to the Airport Terminals. Don't let the staff try to upgrade you to a Superior room for more money. The Standard room is better with more desk area and just as big. We had to go down to the front desk on at least 4 occasions to get new electronic keys to open the door to our room. One time, I collapsed onto the hallway floor while waiting for my wife to retrieve a new key and at least three guests walked over me, not even asking if I needed help. My wife finally came back to help me. The second time we stayed there in October the computer in the lobby didn't work which we needed. We also brought our own clothes hangers. No place to put our suitcases. No one was enforcing COVID rules. Guests were not wearing masks in the lobby, elevators or hallways. We felt very unsafe
On a positive note, the Standard room was large with a sofa and coffee table. Great mattress and duvet on the bed. There was a heated towel rack with large bath towels. The employees who helped us the most were Mark and Amelia, at the front desk, Kim, in reservations, and Kevin, in maintenance. Thanks to them it wasn't a total disaster.
Marcus Miller Millersville, Pennsylvania, USA
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Date of stay: October 2021
Value
Rooms
Service
Room Tip:Standard rooms are better than Superior rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lesley Clarke, Other at Radisson Blu Hotel, Dublin Airport
Responded 29 Aug 2022
Dear Greg Thank you for taking the time to write a review. We appreciate all types of feedback. I am very sorry that you did not enjoy all aspects of your stay with us. We have taken your comments onboard and take your feedback very seriously. You have given us great detail and this plays a very important role in ensuring that we are improving all the time. Please be advised we are currently renovating our hotel. I will communicate your feedback to the relevant areas. We thank you for bringing areas of improvement to our attention and hope to welcome you back in the future for another stay with us. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Lesley Radisson Blu Hotel, Dublin Airport
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Belfast, United Kingdom77 contributions35 helpful votes
If you are not planning on staying in the hotel then you should contact them directly to ask about storage. I would think it is unlikely if you are not staying in the hotel, but may well be worth checking.
At terminal 2, you can wait at the bus zone #8 with Radisson blue on the booth. The bus is supposed to run every 15 minutes. If you are there late night or early morning , you can call the hotel (phone # at the booth) to send the bus. In the morning is easier, the bus will leave the hotel every 15 min.
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