The location is brilliant but that is all this Hotel has going for it. First of all, I stayed at this Hotel during the latest COVID restrictions so can appreciate it is a difficult time for a lot of people within Hospitality but the experience I had was genuinely horrible and has nothing to do with COVID. First of all, there was a loud noise (similar to a washing machine constantly going) above the room I was staying in which made it extremely difficult to sleep, every night I was there. Only on the last night when I asked the reception staff to come over and listen to the noise for themselves did they allow me to move to another room just to sleep. My breakfast order was wrong on every day and late twice and over an hour and a half one day. The worst part of the whole experience is when I tried to highlight my concerns and experience with the Manager Yvonne. I reported all my issues to a lovely lady (the only member of staff who seemed to care and genuinely listen) on reception when I was checking out who advised that Yvonne would be in contact. This did not happen and despite being promised on 3 occasions that Yvonne would be in touch since I have checked out I've not heard anything. It feels like now that they have taken my money they do not care. I have since tried to contact Yvonne via calls and over email but she has refused to come back to me. If I was you I would save your money and go Somewhere else.…
Been here a few times ... 1st time stay over .,. Room was comfortable and spotless ... food was lovely ... had lunch and Christmas dinner ... our waiter Trevor . Went above and beyond for us .... breakfast Was excellent ... will definitely go back to this jem and tell all my friends about it .,.
Lovely cosy hotel! had a great 2 night stay the staff were very helpful. Great value for money breakfast was fab! wil deffo be back again to stay thanks for such a nice stay.the room was perfect for one person nice and clean and warm!
I came for two nights with my boyfriend on a voucher in October. Our voucher was for a dinner and 2 night stay. The staff were so accommodating, i think there was only 1/ 2 other guests as it was during lockdown. Let me say the food was great! We got our complimentary meal (3 course) in the restaurant. I appreciated that they let us eat there since it takes more effort, rather than just placing us in the breakfast area or something. The waiter was so nice and patient. Food = amaizing! I loved my soup to start and bf loved his seafood chowder. He had a lovely steak as main course while i had the salmon- both cooked to perfection with lovely flavours. I had a gorgeous chocolate brownie dessert and he had a fruity one. The bedroom was so clean and really luxury decor. The lady on the desk gave us a room with a bath as i requested and they offered if we wanted a view of the street or the courtyard. We opted for the street view- i love hearing the buzz of the city outside. There is free parking in the hotel and it is secure within the gates. Amazing location just 2 mins walk from oconnell street. We will defo be back! 5 stars from me !!!!…
On a chance visit to Dublin (Hospital Appointment)we came upon The Castle Hotel.Its location in Gardiner Row/Great Denmark St(near the Garden of Rememberance) within walking Distance to The Mater Private Hospital/Mater Hospital/Temple St Children s Hospital/and Rotunda Hospital. The Hotel is a Beautiful example of Georgian Homes...and we were si kucky to stay here.Stepping inside to Reception Leah made us most welcome one immediately realizes the immence beauty of the Hotel. Full adhere to washing ones hands and adhering the distance all well marked out. The Beautiful selected Elegant Furniture...it is very evident a passion for Architecture I s a must by the Properitor Two Lovely Period Staircases(just ideal for a Bride on her Wedding Day to be Photographed here. The liveky bright well maintained carpeting throughout the Hotel has to be mentioned. On arrival to our Bedroom we found a lovely large elegant bedroom a Big Large Bed and a Single Bed alongside. The Curains were from ceiling ti floor matching tie backs just beautiful.The beds were top quality lovely crisp linen and ensuite all perfect lovely fluffy white towels.. We slept well and had to be up earily for appointment. Later in morning i selected a lovely liggt breakfast Ham Omelette/Toast and Coffee.There was a lovely varied menu available Owen my server in The Vaults Restaurant was most attentive. Noted again full adherance to safety guidelines. Next door The Castle Tea Rooms ideal for breakfast or lunch too. Social distancing /Hand Sanitizers and a one way system exists on the ground floor also Reception and Bar Area seating reduced to comply with Social Distancing.Reception check in recommended to book table for meals time.. 1986 a new owner bought the Castle Hotel and set about refurbishing to its original grandeur.In 1930s Martin Walton began publishing Irish songs and music from No2 North Fredricks and in 1950s started the Glenside Record Label hence" Waltons Music c Programme"on Radio Eireann always ending "If you do feel like singing do sing an Irish song" In 1986 Fionn MacCumhaill (the New Owner of the Castle Hotel...no kidding)and the Walton Family restored the full 7Georgian Houses. In 2013 the present owner bought the entire property's now 9Georgian Houses Its a must to stay here its divine in the heart of Dublin City the beauty of such magnificent work makes one feel like royalty.Definitley will be back everything excellent staff and Hotel.…
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing