Great hotel with spacious rooms in a convenient location. Easy to walk everywhere and close to the main attractions and bridges. The bar/restaurant in the lobby has some good options and is worth a visit too. Competitively priced. Front desk staff were helpful and accommodating.
This hotel is excellent on every front. Close to bus and train stations, close to city centre and overlooking the River Liffey. A short stroll to Temple Bar and other sites of interest. The staff were welcoming and friendly. Covid precautions were in place - gel and wipes all over the hotel and contactless check-in. Breakfast was very good with a great selection of hot and cold food. I can't recommend this hotel highly enough
I am Diamond with Hilton and have stayed at 100 different Hilton properties. The Hampton Inn Dublin City Center has the smallest rooms I have ever stayed in with Hilton! The rooms are so small that there is not space for a closet, side chair, desk, or drawers for clothing. The bathroom also is very tight as are the elevators. With that caveat I still give the hotel a positive rating. The property is brand new so the staff lacks knowledge gained through experience but is very helpful, friendly and customer oriented. The hotel is conveniently located across the street from tram lines that make navigating Dublin very easy. The rooms have modern big screen TV’s and top of the line walk in showers. The whole property is very clean and the breakfast buffet is exceptional.
Sorry to say but I was rather disappointed with reception team. Asked few questions on arrival and at the departures ie. Dublin airport express times and stops and they were unable to help me on each occasion. Perhaps new team/overworked? not their fault, I know.. but if you are looking for helpful and knowledgeable staff.. ask Siri and google will tell you more. Rooms and facilities were clean, but our room was not set for 3 people sharing: towels, cups, coffee etc all for 2. Had to ask for extra cup every morning to bring it up to the room, while grabbing extra towels from housekeeping trolley on the way back. Again, not a big deal.. but I had bigger expectations from Hilton, especially when paying premium rates :(
I had great dinner with mi girlfriend We enjoy the food (chicken and lamb) and drinks Thanks Alejandro and Christian for the great attendance and joyful attitude Definitely would come back and highly recomendable
I got covid before checking into this hotel. When I informed them, they did everything they could to help me and make my stay as comfortable as possible. I have never felt better taken care of than while I was at this hotel.
We're a family of 3. We had a 3 night stay which was really exciting and fun filled as the hotel's minutes from the city centre. From check-in to check-out, the reception team were simply brilliant especially Dan. We'll definitely come back again!
We stayed here 4 nts. Lovely breakfast including omelets to order and espresso drinks (the latter at ad additional cost). Vegan options. Dan at the front desk was particularly helpful, courteous, and professional. We utilized the computer in the lobby as well as the laundry facilities. Located RIGHT ON THE RIVER LIFFEY, within walking distance to Trinity College, Temple Bar area, Grafton St, and The Celt. And near a tram stop. Hostess at breakfast was very friendly and remembered us each morning, same w/ barista. Nice lobby bar as well although we didn't take advantage.
We stayed with our large party for 5 nights and we had a wonderful experience. Reservations were all remand prepared for our arrival. The bar and restaurant was fab, they staff took amazing cate of us all. Carmelo was so professional and personable, we would highly recommend it for vip parties and thank you for taking such good care of us all!!!
I want to complement the entire staff at the hotel restaurant in the Dublin Garden Inn Custom House. The staff was so cheerful, friendly, and genuinely happy. We were greeted each morning to a happy hello and lovely breakfast. Even when the restaurant was completely crowded with tour groups trying to get off for the day, they were kind, efficient, and competent. The hotel staff in general was accommodating and kind. Georgie the manager, and Dan at the front desk were extremely helpful, friendly and accommodating. Overall, we had a great stay at the hotel, restaurant, and were thankful that they had self-laundry facilities available for guests. Many thanks to the Garden Inn staff for making a memorable place to stay in Dublin.