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Custom House Quay North Dock, Dublin D01 V9X5 Ireland
5 people are viewing this hotel
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Traveller (542)
360
Panoramas (34)
Room & Suite (331)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Garden Inn Dublin City Centre
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#48 of 177 hotels in Dublin
Location
Cleanliness
Service
Value
Travellers' Choice
Located just 10 minutes from the city centre, you'll be within walking distance to a variety of public transportation options as well as dining, shopping and businesses. Stroll down Grafton Street - Ireland's most famous shopping street. Unwind in a spacious room with large, comfortable beds, a 40-inch HDTV, mini-refrigerator and laptop safe. Get work done with complimentary WiFi in your room while seated at the workstation with ergonomic chair. Dine at Oly's Bar & Restaurant, our on-site bar and restaurant. Food is served throughout the day until 10pm with options for breakfast, lunch and dinner. The kids will enjoy a menu designed just for them. Enjoy a pint of Guinness at the comfortable bar while watching sports on the large screen TVs. Stay committed to your workout routine in the fitness centre with cardio equipment and free weights. Be productive in the business centre with complimentary WiFi and printing..
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Baggage storage
Currency exchange
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Kid-friendly buffet
Snack bar
Vending machine
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Housekeeping
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Great View
Languages Spoken
English, French, Spanish, Polish
Hotel links
Special Offer:Hilton Honors Discount
1845Reviews124Q+A100Room tips

Reviews
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Most Recent
Jack R wrote a review 27 Sep
14 contributions2 helpful votes
Great hotel with spacious rooms in a convenient location. Easy to walk everywhere and close to the main attractions and bridges. The bar/restaurant in the lobby has some good options and is worth a visit too. Competitively priced. Front desk staff were helpful and accommodating.
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from HGI Dublin, Guest Services / Front Office at Hilton Garden Inn Dublin City Centre
Responded today
Dear Jack, thank you for taking the time to post your review. We are delighted you enjoyed your stay and look forward to welcoming you back in the future. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
S0par wrote a review Sep 2021
Dungannon, United Kingdom216 contributions183 helpful votes
Hotel's Favourite
This hotel is excellent on every front. Close to bus and train stations, close to city centre and overlooking the River Liffey. A short stroll to Temple Bar and other sites of interest. The staff were welcoming and friendly. Covid precautions were in place - gel and wipes all over the hotel and contactless check-in. Breakfast was very good with a great selection of hot and cold food. I can't recommend this hotel highly enough
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Date of stay: September 2021
Value
Rooms
Service
Room Tip: corner rooms are great
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
5 Helpful votes
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Response from Mary Murtagh, Guest Services / Front Office at Hilton Garden Inn Dublin City Centre
Responded 19 Sep 2021
Dear Guest, Thank you so much for your wonderful review. We were delighted to read that you found our hotel as excellent place for stay. We look forward to welcoming you back again. HGI Dublin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dennis Botch wrote a review 24 Sep
Henderson, Nevada2 contributions
I am Diamond with Hilton and have stayed at 100 different Hilton properties. The Hampton Inn Dublin City Center has the smallest rooms I have ever stayed in with Hilton! The rooms are so small that there is not space for a closet, side chair, desk, or drawers for clothing. The bathroom also is very tight as are the elevators. With that caveat I still give the hotel a positive rating. The property is brand new so the staff lacks knowledge gained through experience but is very helpful, friendly and customer oriented. The hotel is conveniently located across the street from tram lines that make navigating Dublin very easy. The rooms have modern big screen TV’s and top of the line walk in showers. The whole property is very clean and the breakfast buffet is exceptional.
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from HGI Dublin, Guest Services / Front Office at Hilton Garden Inn Dublin City Centre
Responded today
Dear DBotch, thank you for posting your review of the Hampton Inn Dublin. I have forwarded your feedback to the hotel as it has been posted on the Hilton Garden Inn Dublin City Centre review page.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
just_j123 wrote a review 20 Sep
10 contributions10 helpful votes
Sorry to say but I was rather disappointed with reception team. Asked few questions on arrival and at the departures ie. Dublin airport express times and stops and they were unable to help me on each occasion. Perhaps new team/overworked? not their fault, I know.. but if you are looking for helpful and knowledgeable staff.. ask Siri and google will tell you more. Rooms and facilities were clean, but our room was not set for 3 people sharing: towels, cups, coffee etc all for 2. Had to ask for extra cup every morning to bring it up to the room, while grabbing extra towels from housekeeping trolley on the way back. Again, not a big deal.. but I had bigger expectations from Hilton, especially when paying premium rates :(
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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andres l wrote a review 19 Sep
1 contribution
I had great dinner with mi girlfriend We enjoy the food (chicken and lamb) and drinks Thanks Alejandro and Christian for the great attendance and joyful attitude Definitely would come back and highly recomendable
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from HGI Dublin, Guest Services / Front Office at Hilton Garden Inn Dublin City Centre
Responded today
Dear andresIX508UR, Thanks for the great feedback. I have passed your comment onto Alejandro, Christian and the entire team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
johagemann wrote a review 19 Sep
Venice, Florida1 contribution
I got covid before checking into this hotel. When I informed them, they did everything they could to help me and make my stay as comfortable as possible. I have never felt better taken care of than while I was at this hotel.
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Review collected in partnership with Hilton Garden Inn
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from HGI Dublin, Guest Services / Front Office at Hilton Garden Inn Dublin City Centre
Responded today
Dear johagemann, We are delighted you found the team caring and hope you have recovered fully. We understand there is nothing worse than falling ill while away from home.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Idris A wrote a review 11 Sep
1 contribution
We're a family of 3. We had a 3 night stay which was really exciting and fun filled as the hotel's minutes from the city centre. From check-in to check-out, the reception team were simply brilliant especially Dan. We'll definitely come back again!
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from HGI Dublin, Guest Services / Front Office at Hilton Garden Inn Dublin City Centre
Responded 2 weeks ago
Dear idrisa262, thank you so much for your kind review. I have passed your comments on to Dan and the entire team. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jennifer wrote a review 3 Sep
Greenville, South Carolina7 contributions7 helpful votes
We stayed here 4 nts. Lovely breakfast including omelets to order and espresso drinks (the latter at ad additional cost). Vegan options. Dan at the front desk was particularly helpful, courteous, and professional. We utilized the computer in the lobby as well as the laundry facilities. Located RIGHT ON THE RIVER LIFFEY, within walking distance to Trinity College, Temple Bar area, Grafton St, and The Celt. And near a tram stop. Hostess at breakfast was very friendly and remembered us each morning, same w/ barista. Nice lobby bar as well although we didn't take advantage.
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Date of stay: August 2022
Location
Cleanliness
Service
Room Tip: view of river of course. Higher the better.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from HGI Dublin, Guest Services / Front Office at Hilton Garden Inn Dublin City Centre
Responded 2 weeks ago
Dear Ginger D, we are delighted you enjoyed your stay and found the breakfast to your liking. It means so much when guests take the time not only to review the hotel but remember the team members names. Thanks Again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aoifelike wrote a review 1 Sep
Ireland2 contributions
We stayed with our large party for 5 nights and we had a wonderful experience. Reservations were all remand prepared for our arrival. The bar and restaurant was fab, they staff took amazing cate of us all. Carmelo was so professional and personable, we would highly recommend it for vip parties and thank you for taking such good care of us all!!!
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from HGI Dublin, Guest Services / Front Office at Hilton Garden Inn Dublin City Centre
Responded 2 weeks ago
Dear Aoife, wow, what an amazing review. Thanks so much for sharing your experience. I have passed on your feedback to Carmelo and the entire team. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gloria wrote a review Aug 2022
Salem, Oregon1 contribution
I want to complement the entire staff at the hotel restaurant in the Dublin Garden Inn Custom House. The staff was so cheerful, friendly, and genuinely happy. We were greeted each morning to a happy hello and lovely breakfast. Even when the restaurant was completely crowded with tour groups trying to get off for the day, they were kind, efficient, and competent. The hotel staff in general was accommodating and kind. Georgie the manager, and Dan at the front desk were extremely helpful, friendly and accommodating. Overall, we had a great stay at the hotel, restaurant, and were thankful that they had self-laundry facilities available for guests. Many thanks to the Garden Inn staff for making a memorable place to stay in Dublin.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from HGI Dublin, Guest Services / Front Office at Hilton Garden Inn Dublin City Centre
Responded 2 weeks ago
Dear Paradise28985282893, we are trilled you enjoyed your stay with us and thanks for mentioning the team members that made it special. We hope to welcome you back in the future. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$157 - US$248 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jurys inn custom house hotel dublin, jurys hotel custom, jurys inn dublin
FORMERLY KNOWN AS
Jurys Inn Dublin Custom House
LOCATION
IrelandProvince of LeinsterCounty DublinDublin
NUMBER OF ROOMS
324
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Frequently Asked Questions about Hilton Garden Inn Dublin City Centre
Which popular attractions are close to Hilton Garden Inn Dublin City Centre?
Nearby attractions include EPIC The Irish Emigration Museum (0.1 km), The Jeanie Johnston: An Irish Famine Story (0.06 km), and The Famine Sculptures (0.2 km).
What are some of the property amenities at Hilton Garden Inn Dublin City Centre?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Garden Inn Dublin City Centre?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Dublin City Centre?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Dublin City Centre?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Hilton Garden Inn Dublin City Centre?
Conveniently located restaurants include Thai Spice, McGettigans Cookhouse & Bar, and Musashi IFSC.
Is Hilton Garden Inn Dublin City Centre located near the city centre?
Yes, it is 0.5 km away from the centre of Dublin.
Are any cleaning services offered at Hilton Garden Inn Dublin City Centre?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Dublin City Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Garden Inn Dublin City Centre?
The staff speaks multiple languages, including English, Spanish, French, and Polish.
Are there any historical sites close to Hilton Garden Inn Dublin City Centre?
Many travellers enjoy visiting Kilmainham Gaol Museum (4.2 km), 14 Henrietta Street (1.6 km), and Guinness Storehouse (2.7 km).