A wonderfully welcoming environemnt. Extremely attentive staff from checkin to checkout. The lounge area is superbly comfortable and relaxing and service is very efficient. A great sleep in a superb refurbished room.
We are just back from a journey that took us around Scotland and culminated in Dublin. Originally, the 4-night stay at the Westbury Dublin was planned as a way to rest up and perhaps see a bit of Dublin before our trip home. We had no idea that the Westbury, and Dublin as a whole, would blow us away. Quite simply, this was a 5-star experience from the moment we checked in, until we sadly departed 5 days later. The Westbury Dublin is perfectly located in the downtown core of Dublin, a vibrant exciting city with something to offer for everyone. You are within easy walking distance of Grafton Street, St. Stephen's Green, Temple Bar district, etc. There are fabulous restaurants and pubs everywhere- we had two amazing dinners at Sole and La Maison, both recommended by the helpful Westbury concierges. The Westbury itself is a stunning property, with both formal and less formal dining options. The daily (included) breakfast was served each morning in the elegant Wilde dining room and we enjoyed great service from Fernando and Katie each morning. Our other two dinners were enjoyed at Balfe, the more informal option. Our room at the Westbury was beautifully appointed with heated bathroom floors & towel rack, super fast internet, quiet A/C, and a really nice mattress. As one other reviewer mentioned, not all the rooms have been renovated so definitely try for one that has. What really made this stay special was the staff. Without exception, they are polished but super friendly. Not sure how they select their staff, but please keep doing it. We did get out of Dublin for one day, taking a tour of the Wicklow Mountains with Hilltop Treks. The countryside was just stunning and we enjoyed the day very much. The icing on the cake is when flying to the US from Dublin, it is one of the few airports outside North America where you can clear US customs and Immigration in Dublin! When you land in the US, no having to claim baggage and then recheck it, it's just like a domestic flight connection. Dublin has become one of our favorite cities and the Westbury is the place for anyone looking for a truly exceptional experience! We can't wait to go back.…
Had a fabulous evening with friends in the Westbury Hotel. Really friendly staff. Aiden the concierge was particularly helpful, he advised me on where to park completely taking the stress away as I really wasn't familar with the centre of Dublin. I had a super meal in Balfes, the food was exceptional and not overly priced. The whole experience was first class I would highly recommend.
Marta T gave us THE best service; such a lovely person & amazing at her job!! (Leave the chocolate, we'll take the cognac😉) We will 100% be back again! Delicious food for afternoon tea & a lovely atmosphere in The Gallery. Colene, Ceri & Eileen
First time staying at the Westbury. Great service at check in … rooms very clean and comfy… pillows very soft. Breakfast service … food was lovely… staff seating you very rushed … telling you only have 1 hr to eat.. our server Lara needs more training on her manners… very rude not only with us but the couple sat next to us. You shouldn’t expect this kind of attitude at this kind of hotel.
Saturday Afternoon Tea an absolute delight! Ivana is an excellent hostess and was most attentive to our specific dietary requests. If you are visiting Dublin it is a very relaxing experience but book ahead in advance especially at weekends as it can be busy.
We had a delicious afternoon tea. Great attention to detail, we were served by the lovely Ivana. We had a table of 5 of which 3 were coeliac and 1 vegan.the menu was very accommodating and there was great choice for all. Fantastic ambience.
We went for afternoon tea as a group of five. There were three coeliacs and one vegan. Ivana was excellent, and explained everything very well. The menu was very accommodating to our dietary needs. Will definitely be coming back!
Had afternoon here recently with my sister, for our shared birthdays, the service we received from our waitresses, was second to none, and their attention to details and making sure we were feeling special was so lovely, thank you to Mazda T and Aoife for our glass of champagne and our individual birthday deserts ! You're both an asset to the hotel and we will certainly be back for our next family celebration ! ,
I can’t quite understand why the reviews here are all so positive. In fairness, the hotel is well located and the staff were all very helpful and friendly. The room, however, was badly in need of an update - stained carpets, limited plug sockets by the bed, light switches that did nothing, an 80s bathroom suite, no USB sockets, tatty furniture etc etc. There was also a LOT of noise from surrounding rooms at all hours of the day and night. And I know it’s a minor thing but why serve American-style thin and crispy bacon with an Irish breakfast?! I get that this is a grand dame of the city but for the money, I just couldn’t justify staying here again.