Best staff, location and amenities in Dublin . From the doorman to the cleaning staff. The best experience to have of Irish hospitality. Staff could not be more attentive to all our needs. And helped me set up a family gathering with relatives.
My review title says it all … I’ve stayed in many Dublin hotels over the years. And The Merrion is simply the best. Hands down. Every aspect of my stay in the hotel exceeded my expectations and delivered completely on the 5 star hotel experience. The rooms are a beautiful classic French design, with soft cream hues and elegant furnishings - think the Ritz London albeit more subtle and understated. The hotel is boutique, but it has a beautiful garden square, which is lovely to have a drink or lunch in on a fine day. If it’s cold, attentive staff provide you with blankets. Yes, the service is that good. The cocktail bar is exceptional. I take my cocktails very seriously and The Merrion doesn’t mess around. It largely sticks to the classics and executes them perfectly. Some of the best French 75 and Old Fashioned cocktails I’ve had. The bar is quiet, so not for people that want to party. More a refined drink for couples. I didn’t eat dinner in the hotel, but the breakfast and lunch menus were varied, inventive, and delicious. Possibly the biggest draw, however, is the unparalleled service. Due to it being a smaller 5 star, the staff know your name and are always there to assist you and are lightning fast. I have rarely experienced warm, friendly, and effective staff as good as this in hotels. First rate overall!…
We got married here and everything from the staff to the food exceeded our expectations. I cannot thank the staff enough and the rooms are spectacular!!!!!! We will definitely be back!!!! Thanks to everyone involved.
Fabulous, quiet, charmingly old-school hotel. The staff and service was really outstanding. It has a non-descript exterior which makes it feel very private and quiet. There is a lovely courtyard in the middle of the hotel wings which you cannot see from the outside. Gym facility is good; pool lovely; great tucked away bar. This was our first stay and we were so pleased to have stayed there. It's probably the best service we've had at any five-star hotel. The location is about one block away from where it starts to feel busy so it has a quieter feel but you're right in the middle of everything - highly walkable area.
We stayed here for the first night of our honeymoon. The room was luxurious with fabulous towels/sheets and the staff were very pleasant. They even left a bottle of prosecco in the room. The breakfast was excellent and the lunch on the terrace was fine. It's something minor but no one said congratulations or addressed us by our names. Lastly when we woke up on morning of departure the bill was posted under the door which I wouldn't have expected from such a reputable hotel. All in all a nice stay.
The Merrion is an absolute dream of a hotel. The service from the staff is amongst the finest in the hotel business. From the moment you arrive to departure, there is no request too small to fill. A history lover's dream, the Duke of Wellington was born in the property and the art collection is exquisite. The public rooms were made for tea and the No. 23 bar is the perfect place to relax with a cocktail (the house special cocktails and ice tea were excellent). They key to service is to make it look easy and the staff at the Merrion has that perfected. The rooms are lovely and relaxing - converters are provided, cords are wrapped with Merrion velcro to stay tangle free by housekeeping and the day before departure ziplock quart bags are provided for toiletries. We had to leave early for a flight and the team kindly put together to go boxes. However, we were bummed to miss out on breakfast for day 2 and quite possible the best French toast ever. The Merrion is truly a world class hotel with an exquisitely trained staff - it is the perfect location for your Dublin base.…
We stayed at the Merrion for 3 nights in July, and we loved it. It's reasonably priced, in a great location in Dublin with wonderful service. The bed and room was very comfortable. Don't miss going to O'Donahue's pub which is a hundred yards away for great music and company.
We stayed at the Merrion for three nights in July and were greeted very pleasantly by everyone upon our late morning arrival. While waiting for our room, we had coffee outside in the courtyard. Our superior, king accommodation was nicely appointed and overlooked the garden that was lovely. The bathroom was very spacious with double sinks and separate bath and shower. The buffet and menu breakfast, that was in the Garden Room restaurant, offered many choices. We, also, had dinner there two nights and the selections were excellent. The service and staff were what you would expect at a property of this level. The location was in walking distance of many major attractions and I would not hesitate to recommend or stay at the Merrion on any future visit to Dublin.
We stayed here for the first three nights we were in Dublin. I trust Tripadvisors' reviews and therefore booked the Merrion. We endured quite a few problems upon an attempted check-in. I do understand that rooms may not be ready at 12:30. After talking to the woman at reservations, who kept giving us different times for possible room availability- 1 p.m., 1:30 p.m., 2. 2:30, we, as the last of the visitors awaiting checkin received our keys 3:30. A guideline for training of staff-teach your employees not to assume check in times. Giving guests false hope and trying to please them is unprofessional. When in doubt, ask your manager for help. I do not expect to receive service like this from one of the "Leading Hotels of the World". When we saw our room, we were underwhelmed. Our view was of a brick wall. The room itself is in desperate need of refurbishment and renovation. You charge way too much to provide such a dated ambiance. Yes, the area is great. Yes the garden is stunning. Yes the lounge for afternoon tea is beautiful. Yes the bar is quaint. However, I had to send my Bloody Mary back twice, as the bartender didn't know how to make one. To their credit, the manager on duty did provide us wit complimentary breakfasts because of the difficulties we experienced upon check in. Dublin is a very expensive city. Hotels needs to pull up their socks and provide a much more current and professional experience to warrant such extreme pricing.…
We enjoyed our one night visit here. Yes, the prices are high, but for the price I expected a nice hotel with good service and this is exactly what I got. From the moment you arrive, your baggage is whisked away and checking in was easy. Our room wasn’t ready yet and we were told they would call when it was (they did call later). Once we came back later, we were walked to our room and someone showed us a few things about the room. The hotel itself is beautiful and clean. Our room was the most basic category, but was nice and had a bathtub. No view, but the location is quiet and fairly central without it being right in the middle of chaos. The bed was very comfortable.