Second time to stay here - it’s a great spot. Staff are really friendly and helpful. The rooms are generous in size and beds super comfortable. The bars are really nice and fantastic value - well worth a visit! One small niggle - no complimentary water. I would not hesitate to recommend this hotel.
I came here for my 60th birthday, I’ve been before but not since the refurbishment. nothing to worry about the staff were superb, room was absolutely lovely, everything about this place is focused on customer excellence and they excelled.
My second time here and I loved it. I really like this hotel. Everyone was nice and helpful, it has a great location. Good restaurants, lovely food, rooms are cosy, there's no noise, sleep quality is great. Wi-Fi works as it should, everything was great overall.
Was really looking forward to our weekend at The Clarence but left feeling disappointed. Rooms very average, not at all boutique. Reception staff on the whole just not interested, staffed by young girls more interested in their mobiles than guests. Breakfast was shocking. Cereal & Full Irish brought out at the same time — that’s how we do things we were told. Ask for breakfast to be taken back and was advised it could be cold when it came back! Honestly the waitress ( an American ) was so rude and unhelpful. No brown sauce, we don’t keep it, no fried eggs, we don’t do fried eggs, bacon was like rubber and lots of salad on the plate. There were good bits, the lobby bar has a really good vide and the staff were great. Same with dinner in the Cleaver Restaurant, ten of us, good service and lovely food. They did run out of lots of stuff — port, cocktails and hop house beer, and the system of having to go to the bar to get beer and pay it separately was irksome but we did enjoy our evening there.…
Great hotel, very nice and clean. Location excellent. And very friendly and helpful staff a special Cristobal from Chile and Robert from Spain. Very nice guys, thank u for every cocktail and nice company.
Dropped into the Octagon Bar at The Clarence for a drink on Saturday night, having not been there in about 20 years. But the Octagon is no longer! In its place is the funky, arty, trendy Curious Mister. The bar staff were good and friendly and were able to recommend the cocktail on the rocks and suggested what he thought was better of the non-alcoholic beer options. The lobby has changed drastically also and you would know straight away you were entering a Press-Up Hospitality property. Michael the General Manager continues to run a great ship even after so many years.
Disastrous experience from the start. Arrived early to check in as soon as possible as I had to take a couple of important work calls from the room. I stayed in Room 108 which was recently renovated and looked great. After 1 hour I started to hear quite loud music from down below which got progressively louder with bass vibrating the room and windows. I was doing an interview and people on the other side of the call could hear it. Upon looking out of the window, rooms on this side of the building look directly over The Workman's courtyard/smoking area. I headed down to reception to ask to move rooms as I had a number of other calls to make. I checked on their site and they had availability for that night so certainly had free rooms. I was told that it wouldn't be possible unless I wanted to pay to upgrade for a river view room. My calls had to be postponed as the noise continued until 2am. Unfortunately I was staying for 2 nights and even the next day they still were unable to move me to quieter room unless I paid. Instead they gave me earplugs and wished me well. The attitude of the staff was not helpful at all, with one woman shrugging and saying "you booked a room in temple bar". Upon checkout a manager asked how was my stay, when I told him, he was extremely defensive and insisted that they had offered me 2 different rooms (both were also above the smoking areas) I will never stay here again, I get that they can't help their location, but there was a complete lack of customer service in response to my complaint…
Back in 2020 we booked a trip to Dublin to meet some local friends. Due to Covid situation we rescheduled that trip, and we are now in Dublin. Originally in 2020 we booked a hotel next to Temple Bar, without knowing what this means - good we rescheduled because we discovered The Clarence AND the Temple Bar area. First about Temple Bar - if you book any hotel in this area, ensure your rooms are not facing any street with bars or clubs. If not, the noise risk to impact your holiday - music up to 4AM. The Clarence - if you book, get a room facing the river - nice vie, and quiet. Hotel - nice standard 4 star hotel, rooms designed to look old, with bathrooms looking like old English ones from mid 1900. Is a boutique hotel, where you are sent back in time, if you like the style. Rooms clean, daily service,. Two bars, nice music, and nice atmosphere. Many young expletive taking care of this hotel, some more training required for some of them. A little too expensive compared with the offer - we pay location, name and owner. Overall will came back :-)…
There are some things about this hotel I really really love. The lounge after dark sipping on a glass of wine wine for example was a lovely experience. Our room was very beautiful and very comfortable. Exceptionally clean as well. The food in the hotel restaurant was gourmet perfection and our waiter was attentive. There’s easy access to the night life and shopping. But. Check in was extremely stressful. Let’s start with the fact that there is NO parking. No dedicated loading zone and people on the street told us that it was a dangerous area and we should be careful. I actually witnessed a drug deal on the street just doors down from the hotel. The front desk girl was not friendly and definitely not helpful to us. She was actually really rude to my husband. We had to park our car on Jervais Street in the mall car park and lug our suitcases through the mall and down the street a couple of blocks. We also were left to sit in the lobby area being ignored by the front desk girl who told us rooms were not ready, while we watched people coming in and being given their room right away. First impression not so great, but chalked it up to part of the adventure and we’re thankful for the beautiful room and the incredible meal we had.…
THE NOISIEST hotel in Ireland. Aside from the noise from temple bar there was construction work (or something) and lots of regular banging noises which I could hear from within the second room I changed to because the first room sounded like it was in a night club smoking area. Rooms/ windows need to be better sound proofed. Earplugs didn’t block anything out, don’t stay on a weekend if you want a good nights sleep Nice refurb though cosy atmosphere
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