Room was spotlessly clean, great shower, bathroom obviously recently refurbished, crisp white linen, comfortable bed...wish we'd asked for extra pillows but that's our own fault...hotel was quiet. Stairs will prove an issue for some but not for us... absolutely no frills but a good location and does the job if you just want to get the head down after a night out...would stay again
First hotel stay in Ireland. Rating a 2 as there was nothing special as a hotel. Should be labeled more as a B&B. Lots of narrow stairs to climb which was a pain with suitcases. No elevators. Rooms were small. Pressure in bathroom toilet and shower low. Good location, but no frills here. Only good to lay your head down.
This is the worst hotel I’ve ever stayed in. I was travelling with a group of friends for a few nights. When we arrived we were asked to pay up front for the rooms but then as we are expecting to go to the room after Payment she said the rooms aren’t ready so we had to leave our bags and go out. I found the lady on reception rude and unhelpful. However the night porter was very nice to us. one afternoon we are resting in the room on two occasions two guys separately entered the room without knocking, shocked at this. We mentioned it to reception that it’s a security issue they told us they have guys doing repairs in rooms and they may have thought your out but we had told them that they shouldn’t be doing that as we are guests. Random people in and out of your room when your not there. While there is belongings. Rooms are very outdated shower leaking, cracked tiles. I wouldn’t recommend here…
A group of us recently stayed in the Ashley Hotel and found it to be perfect for our requirements. Friendly staff , clean room ,hot shower and brilliantly located. 100% would stay again. Excellent value at its price point
You book a room (for way too much money) and it says *breakfast* and then there is NONE! If it wasn't only for one night I would have left! The rooms was horribly loud and the bathroom in my granny's is more up to date! It looked like an abattoirs!
When you walk the 5 miles from the car park because their parking lot only has room for 2 cars and their dumpster, you are greeted immediately by the smell of an old wooden ship that has been sitting in the harbor, being slept in my a crew of homeless sailors. The front desk staff will probably immediately give you some attitude and do everything they can to make you aggravated. If you are traveling with someone from the Ireland, expect them to rudely be sequestered to the damp lobby and no further! When you make the climb up the poorly carpeted stairs, if you don’t break your ankle, you will arrive at your damp mold chamber. Pretty sure my duvet cover had face blood on it and a part of the wall fell apart when I set my bag down. The gentleman at the desk will accost you if you try to leave and play 20 questions with you. The room had a nice shower.…
We weren't expecting anything special from this hotel, we were on a budget. However, we definitely did not expect for my friend to be woken at 9:30 am by SOME GUYS OPENING THE DOOR AND STICKING HIS HEAD IN WITHOUT EVEN KNOCKING FIRST! I was in the bathroom and my friend was asleep in bed, half naked. We found this incredibly creepy and totally unacceptable! I would not stay there again, or reccomend it to anyone.
Staff are lovely. Beds are spotless.... that's it... everything else is dreadful unfortunately.... We were so disappointed. The rooms were not just outdated but so badly decorated. Badly plastered walls painted over. Bathroom to make you cringe....The Hotel is so brilliantly located... why is it letting itself down so much.?!!???
As I read the hotels promotion material I am laughing..it is so funny as it speaks of the friendly welcoming staff..the warm Irish welcome..it shows pictures of the lovely breakfast....believe me..this is so far from the truth it is funny.. On arrival...we were required to pay in full....we requested individual receipts as each of us paid separately...I was given a receipt for my amount as it was my credit card which was used...there was a point blank refusal to provide my friends with a receipt.. .then we were told that there would be no breakfast...when we expressed our surprise and disappointment at this, .we were told that we had been informed of this on booking..this is completely untrue..I had three lengthy conversations when booking..one with Anita & two with Kristina...at no stage was I told that there would be no breakfast...a nice breakfast is a big part of an Irish welcome..these people who run this hotel do not know or care about this. We were then told that this was a Covid Policy....we have stayed in several hotels when possible since the beginning of the Pandemic. Each of them went out of their way to provide a friendly and welcoming service and provided the guests with a good breakfast, a warm welcome & a comfortable stay. We were then handed one key by the Receptionist Kristina.. and of course were refused point blank when we explained that we needed a key each.. as we might be doing different things. Never in my life have I met with such unfriendly..unyielding staff..We had handed over our money and that was all that they wanted.. our requests were completely irrelevant...... After going through such a difficult checkin..we were not surprised that the room was very basic..the plug was overloaded..our charges and the kettle plug overheated ...it is so dangerous & unsafe. Their cleaning staff are very nice and work very hard to keep the outdated rooms clean. On our last night there was a fracas downstairs and when we were checking out a girl told us that her friend was not allowed in by the Porter..as she hadn't got her key. She had got disconnected from her friends who had the key. The night porter called the Guards for her!!!!!!! Believe me, this did not surprise me in the least. We had no option but to stay three nights as Cork was booked out for the Jazz Festival, but never will we forget this place that has the cheek to call itself a Hotel and actually boasts of a warm Irish welcome!! They have a lot to learn about Irish Hospitality.…
The hotel replicates a homeless shelter from the outside and Alcatraz from the inside. The woman who I presume is the owner spent most of her time turning her nose up at lads when she should have been walking around with a paint brush and a drum of paint tidying the kip up. She should also look into learning some basic manners and possibly looking into changing the name to "Ashley prison".