We travelled as a group fir family celebration. We had booked lunch in the bar for 18 people at 2.15 as we were told rooms wouldn't be ready till 3pm.The service was really poor after 30 mins I asked two different servers could the children order their food before we eventually got to order .The food came in dribs and drabs but was delicious and portions very generous. We returned to reception at 4.30 to be told room still being cleaned, very apologetic manager but just not good enough as paying €180+ for room and breakfast and having to checkout at 11am nxt day. Overall the hotel is very tired understaffed and in need of renovation. This is our 10th visit to the hotel for family reasons otherwise wouldn't return. The staff were stretched and under pressure but were polite and friendly .we will not be recommending the hotel as it is at present. …
Went for early dinner with friends. The staff were so friendly and helpful but clearly understaffed and stressed. There was a nice atmosphere with all the pretty candles, and the food was great. The manager in charge was horrible and rude to both customers and staff. We couldn’t take our leftovers home, such a shame because of the big portions and expensive prices. The emergency chord in the disabled toilet is cut and is inaccessible. This is completely unacceptable. I don’t think we will be returning.
I stayed her for 1 night this week. The main entrance door was broken and I had to use a side door to enter, as did all guests. The main lift was also out of order. The toilet roll holder was broken. There was a smell of stale smoke in my room. The breakfast is not cooked to order but it's ok and the staff here were great. Sorry Rochestown Park Hotel but I will not be going back
Hotel is very tired and shabby 1 Lady on in reception no directions to find reception in car park Window in Bathroom lock broken carpets and wall paper so outdated rooms need revamp overall would not reccomend
Usually, I have a great stay here. Always come here when coming to Cork before we had a family and after. But so far, it has been the worst experience. We decided to do room only for a change but then decided last minute. Oh, we will add breakfast to our room and go down for it. The husband goes to the reception and asks to add breakfast to the room, abruptly just told "no we don't do that here." No other explanation was given. He used to work front office in hotels so granted he was very confused by this policy, he then clarified and said why can't I add the breakfast to the room and go down and then she said "oh you can do that if you want" then she suggested we could also go to the bar, as she will have to charge 10 euro for my 12 MONTH old to eat in the restaurant.... a 12 month old... still on milk bottles... who likely would have only had half a slice of toast off our plates. He then clarified twice that he is intact a baby, a 12 month old. She said it doesn't matter he's ten euro, then offered us a "once off voucher" to accommodate his breakfast (how very noble) anyways we refused and went elsewhere seeing as a baby wasn't welcome to enter the breakfast room without paying. Rooms seem to have gotten dirtier since our last visit, no restaurant menus in room, LED lights not working, bath wasn't cleaned properly.. I wouldn't usually claim, but I just feel that with that horrid response to trying to utilise the hotels facilities, I may. Next time we visit cork, rochestown will take a miss, unfortunately. …
I have stayed there previously. It is a good location for where I need to work. Prices have gone up - a lot ! It was cheaper to book a single room on Booking.com .... than the rate offered direct by the hotel. I booked 'room only' as I thought I would be gone too early for breakfast. Pleasantly surprised to find out I had a late start. Went to book breakfast ... they wanted €17.50 ! I went down the road and found a nice cafe ... lots cheaper ! Not all rooms have fridges ... the single room didn't My advice ... do your homework - check the options !!
We had a lovely one night stay at Rochestown Park Hotel. The family room was very spacious and clean. Tea & Coffee facilities were also provided. We opted for the a la carte breakfast in the bar which was very tasty and used the pool after departure. Our stay was excellent value and we would return again.
Recently had our wedding at rph, couldn’t recommend enough. Everything was perfect, all staff from check in to the food servers to the bar staff were so helpful and friendly, especially the manager shiby fantastic to deal with and so professional he couldn’t do enough for us. Thank you to all. Roisin and Bryan
We decided to treat ourselves to lunch during Twixmas and was not disappointed. We ordered the best sea food chowder ever tasted, full of delicious fish and creamy. My soup and brown bread was delicious and warming on a crisp. We will return soon on our next trip to Cork.
All members of staff were so friendly and efficient from the beginning to the end of our stay. The location is ideal to travel to by car and there is plenty to do within walking distance. Their pool is a nice size and suitable for all as there are various swim times. All areas are very clean. I made a mistake with checkout and was late- and was greeted with nothing apart from a friendly goodbye. I would strongly recommend this hotel and would certainly return back. Thank- you for such a relaxing stay!
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