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Leonardo Hotel Cork - Formerly Jurys Inn

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Anderson's Quay Centre, Cork T12 DCR9 Ireland
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About

#29 of 146 hotels in Cork
Location
Cleanliness
Service
Value
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
24-hour security
Baggage storage
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Snack bar
Special diet menus
Vending machine
Meeting rooms
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Centrally Located
Languages Spoken
English, Polish, Slovak
2857Reviews21Q+A100Room tips

Reviews
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Boomerang Bar Bray wrote a review Nov 2023
Dublin15 contributions7 helpful votes
The good: The reception and house keeping staff are so friendly and nice and the whole place is very clean. The was a stunning Christmas tree in reception! The rooms are modern and the linen is good. The beds are comfortable, the rooms are very warm (no Air con buta tall fan is provided) and the windows are triple glazed (they need to be!). A tea tray with lots of coffee, a choice of teas and actually enough milk is provided. Unfortunately, no biscuits though. An iron and ironing board is provided so you don’t have to ask Reception. The location is very central, and we had a lovely room over looking the river Lee. Not so good: Whatever very strong air freshener is used in Reception set mine and my son’s asthma off! No cash is being accepted anywhere in the hotel. This is very wrong and cash is legal tender. My husband was mugged recently and he’s waiting on his new bank card. They wouldn’t even run a tab for a few minutes with him sitting at the bar, or put down a cash deposit while he was waiting on me. Speaking of which, the bar staff need training. We arrived at a staff change over another time, sat at the bar and were told that we couldn’t order a drink until the Barman had done his till. There were only two other people in the bar, surely he could have given us our drinks and kept a record to ring them in, rather than sit there with no drink watching him do his cashing up! Also he put ice in my brandy (a no no unless with coke) and it was served in a slim Jim, not a brandy glass. There is no atmosphere in the bar at all. It’s a shame. We got shouted at when getting out of our car by a drug addict at the parking bay at the side of the hotel. We went in to reception with our cases and my husband went back to move the car. There were two drug addicts screaming at each other and another shooting up just at the entrance to Lapp’s Quay car park, which is just a few feet away from the hotel. It turns out that there’s a homeless hostel next to the hotel. We did not feel safe. This is not the hotel’s fault in anyway, but it’s extremely unfortunate that there is a homeless hostel and a lot of drug addicts hanging around day and night.
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Date of stay: November 2023Trip type: Travelled with family
Room Tip: Don’t park at side of hotel, it’s dodgy. Don’t forget your debit card. It’s totally cashless...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Experience team , Other at Leonardo Hotel Cork - Formerly Jurys Inn
Responded 1 week ago
Good morning sandiebeaches, Thank you for taking the time to review your stay. We appreciate feedback from our customers, it’s a great way to tell what improvements we can make to further make your future stay even better. I am very happy that you found the staff to be very nice and friendly. Customer service is our what we lead ourselves on and we try our best to leave customers happy. We are also glad to hear that you found our property to be clean during your stay. Our dedicated housekeeping team works diligently to maintain high standards of cleanliness throughout the premises, and it is rewarding to know that their efforts were noticed. We also thank you for the feedback regarding our location. Guest safety is paramount, if you ever feel unsafe or untoward behaviour please report to the hotel, where we work closely with the local Garda. We are however sorry to hear that you are not happy with our cashless policy, we do try to makes sure that this is communicated to all guests prior to arrival, by being cashless we are ensuring a safer working environment for our employees by not having to collect and store money on site, which always carry a safety risk. We hope to welcome you back again soon! Kind regards Aksel Customer Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pete H wrote a review Oct 2023
11 contributions7 helpful votes
Really comfortable hotel with helpful staff and on-site parking. The bar was excellent and the room was very clean and modern. The breakfast was a buffet the next day, which was excellent and very tasty. I'd recommend staying there and it was very reasonably priced.
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Date of stay: April 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Experience team , Other at Leonardo Hotel Cork - Formerly Jurys Inn
Responded 27 Oct 2023
Good morning Pete H, Thank you for taking the time to review your stay. We appreciate feedback from our customers, it’s a great way to tell what improvements we can make to further make your future stay even better. We are thrilled to hear that you had an excellent experience with us. It brings us great joy to know that your stay exceeded your expectations and that you thoroughly enjoyed your time with us. Providing our guests with exceptional service and creating memorable experiences is our top priority, and we're delighted that we succeeded in doing so during your visit. We for sure do welcome you back to once again enjoy your time to our hotels. Kind regards Aksel Customer Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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nickmc1981 wrote a review Oct 2023
3 contributions6 helpful votes
Lovely hotel . All staff were amazing . Special mention to Megan and thiago on reception and aiofe and arda on the bar . They all made us feel very welcome an couldn't do enough to make our stay perfect . When I return to cork I will be staying here again xx
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Experience team , Other at Leonardo Hotel Cork - Formerly Jurys Inn
Responded 9 Oct 2023
Good morning nickmc1981, Thank you for taking the time to review your stay. We appreciate feedback from our customers, it’s a great way to tell what improvements we can make to further make your future stay even better. It's always a pleasure knowing our guests had a wonderful stay with us. And I do hope you find the opportunity to visit us all again in the near future. I will pass on your wonderful review to the team and I am sure they will be thrilled as I am to know you had an enjoyable stay. We for sure do welcome you back to once again enjoy your time to our hotels. Kind regards Aksel Customer Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Melil wrote a review Oct 2023
5 contributions
Spent 2 night here with my family. Very nice hotel and very clean. Breakfast is awesome. Many options and taste good. The service is great, hotel staff are very nice.Will definitely come back here when I visit
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Experience team , Other at Leonardo Hotel Cork - Formerly Jurys Inn
Responded 5 Oct 2023
Good afternoon E9821GMelil, Thank you for taking the time to review your stay. We appreciate feedback from our customers, it’s a great way to tell what improvements we can make to further make your future stay even better. I am thrilled to read that you enjoyed your stay with us and to the fullest, as we try our best to leave our guests happy. We for sure do welcome you back to once again enjoy your time to our hotels. Kind regards Aksel Customer Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Guide688628 wrote a review Sept 2023
Belper, United Kingdom6 contributions3 helpful votes
Great location, room was clean. Good value for money. A lovely bar for when you get back after a long day, with friendly helpful staff especially Chantelle . She gave me lots of local information and suggested places to visit. There are lots of lively bars within a short walk away and some super restaurants which were reasonably priced. Great fish restaurants.
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Date of stay: September 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Experience team , Other at Leonardo Hotel Cork - Formerly Jurys Inn
Responded 25 Sept 2023
Good morning Guide688628, Thank you for taking the time to review your stay. We appreciate feedback from our customers, it’s a great way to tell what improvements we can make to further make your future stay even better. We are thrilled to hear that you had an excellent experience with us. It brings us great joy to know that your stay exceeded your expectations and that you thoroughly enjoyed your time with us. Providing our guests with exceptional service and creating memorable experiences is our top priority, and we're delighted that we succeeded in doing so during your visit. We for sure do welcome you back to once again enjoy your time to our hotels. Kind regards Aksel Customer Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jgdc wrote a review Sept 2023
Washington DC, District of Columbia128 contributions27 helpful votes
My first room was disgusting- rug fraying and spots on the carpet and the bed protector hadn’t been changed in a long time. I switched rooms but this hotel is clearly not in good shape. The second room was cleaner but has a musty smell. I had to prove to the manager my room was not up to standards before he would let me switch. There were a lot of tweaked and homeless people right outside. The breakfast was nice considering the state of the rooms.
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Date of stay: July 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Experience team , Other at Leonardo Hotel Cork - Formerly Jurys Inn
Responded 19 Sept 2023
Good afternoon jgolddc, Thank you for taking the time to review your stay. We appreciate feedback from our customers, it’s a great way to tell what improvements we can make to further make your future stay even better. We are very sorry to read about the inconveniences. Please can you email our customer care team with the full details of where and when you stayed and your booking details so that we can investigate, you can contact us by going to our hotel’s website, if you scroll to the bottom of the page, you will see a button to "Contact Us" there you will then see a section where you can click to “email us". We hope to welcome you back again soon! Kind regards Aksel Customer Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ann B wrote a review Sept 2023
1 contribution
Fantastic service, beautiful room and all staff were very attentive and polite. Breakfast had a great choice, buffet style. The staff were always there to assist and very helpful. What a great place to stay, I will be returning for sure in thr future. Thanks to all thr staff and manager
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Experience team , Other at Leonardo Hotel Cork - Formerly Jurys Inn
Responded 13 Sept 2023
Good Afternoon Z5843JKannb, Thank you very much for taking the time to leave a review, we are happy to hear that you found our hotel’s location to be fantastic, the staff to be always helpful and that you enjoyed the beautiful room and the buffet breakfast. It is amazing to know that you had a great time being back to your hometown and we can’t wait to welcome you back anytime soon! Kind regards Melisa Customer Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Wyles wrote a review Sept 2023
1 contribution
Hotel was in a great location and is only a few steps away from the bus station and train station which was a plus. The bar staff had good service. Shoutout to Nicole who was very helpful and entertaining. Made us feel very welcome. However, there was no pool or gym which was a downside. Will definitely drop by again!
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Date of stay: September 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Experience team , Other at Leonardo Hotel Cork - Formerly Jurys Inn
Responded 12 Sept 2023
Hello TDC123y, Thank you very much for staying with us and for leaving a review. We're glad that you found the location to be good. Getting around the city is not a problem due to the proximity to bus and train stations nearby. I hope you took some time to explore the city centre. We must agree with you in regard to our service being exceptional. Our staff is very experience in customer service industry and do their best to ensure all of our guest feel as comfortable as possible with our service. It'd be so wonderful if you could come back to a Leonardo hotel soon. Kind regards, Gersi Customer Experience Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Monica O wrote a review Sept 2023
3 contributions
Amazing service in the restaurant! Especially Felipe. Family stayed in the hotel and couldn’t have been more satisfied. Many thanks especially to Grace for going above and beyond for my uncle and grandad
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Experience team , Other at Leonardo Hotel Cork - Formerly Jurys Inn
Responded 12 Sept 2023
Hello J8169WDmonicao, Thank you very much for staying with us and for leaving a review. We are thrilled to see that you enjoyed your stay. We must agree with you in regard to our service being great. We work very hard to ensure all of our staff is well-trained to serve all of our guest’s the best way possible. I look forward to the opportunity to welcome you again! Kind regards, Gersi Customer Experience Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nessa H wrote a review Sept 2023
1 contribution
From start to finish we had a fantastic experience. The girls on reception were so accommodating and friendly. A special shout out to Lily in the breakfast area. Lovely girl 💞 Wishing Leonardos all the best in the takeover
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Experience team , Other at Leonardo Hotel Cork - Formerly Jurys Inn
Responded 6 Sept 2023
Dear 305nessah, Thank you very much for staying with us and for leaving a review. We truly appreciate your feedback and are thrilled to hear that you had such a fantastic experience from start to finish. Our team takes pride in delivering top-notch service, and we're delighted to hear that the girls on reception were accommodating and friendly. We'll make sure to pass on your compliments to them. A special shout-out to Lily in the breakfast area is truly appreciated. We are fortunate to have dedicated team members like her who go the extra mile to make our guests' experiences memorable. We would love to have you around again in the future when it suits you the most! Best regards, Manol Customer Experience Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$129 - US$196 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jurys inn cork hotel cork, jurys hotel cork, cork jurys hotel
FORMERLY KNOWN AS
Jurys Inn Cork
LOCATION
IrelandProvince of MunsterCounty CorkCorkCentre
NUMBER OF ROOMS
133
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LEONARDO HOTEL CORK - FORMERLY JURYS INN - Now €136 (Was €̶1̶6̶3̶) - UPDATED 2023 Reviews & Price Comparison (Ireland) - Tripadvisor

Frequently Asked Questions about Leonardo Hotel Cork - Formerly Jurys Inn
Which popular attractions are close to Leonardo Hotel Cork - Formerly Jurys Inn?
Nearby attractions include The Shelbourne Bar Cork (0.4 km), St Patrick Street (0.5 km), and The Everyman (0.3 km).
What are some of the property amenities at Leonardo Hotel Cork - Formerly Jurys Inn?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Leonardo Hotel Cork - Formerly Jurys Inn?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Leonardo Hotel Cork - Formerly Jurys Inn?
Yes, paid private parking on-site and paid private parking nearby are available to guests.
What are some restaurants close to Leonardo Hotel Cork - Formerly Jurys Inn?
Conveniently located restaurants include Elbow Lane Brew and Smokehouse, Cafe Spresso, and Market Lane.
Are any cleaning services offered at Leonardo Hotel Cork - Formerly Jurys Inn?
Yes, dry cleaning and laundry service are offered to guests.
Does Leonardo Hotel Cork - Formerly Jurys Inn offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Leonardo Hotel Cork - Formerly Jurys Inn?
The staff speaks multiple languages, including English, Polish, and Slovak.
Are there any historical sites close to Leonardo Hotel Cork - Formerly Jurys Inn?
Many travellers enjoy visiting Cork City Gaol (2.4 km), Blarney Castle & Gardens (8.0 km), and Blarney Stone (8.0 km).
Does Leonardo Hotel Cork - Formerly Jurys Inn have any great views?
Yes, guests often enjoy the harbour view available here.