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Western House Hotel

Hotels.comUS$97*
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#2 of 17 Hotels in Ayr
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$181*
US$97*
Great Deal
US$123*
US$123*
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Western House Hotel
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761 Reviews from our TripAdvisor Community

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Showing 750: English reviews
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Paisley, United Kingdom
Reviewed 4 days ago NEWvia mobile

We attended a family wedding at the spectacular Western House Hotel. It was faultless from start to finish. The staff were fantastic with nothing too much trouble. The grounds are absolutely stunning and a lovely spot for drinks after the ceremony and our room was spotless and comfortable. Thoroughly recommended!!

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1Thank MJ3110
Dumfries and Galloway, United Kingdom
Reviewed 4 days ago NEW

Room was lovely. Hotel sitting area very comfortable. Reception staff superb, especially the man in charge I think. We had a small problem and he definitely sorted it out well. My Mum and Dad hadn't stayed before but they thought it was lovely. We have stayed several times and will definitely be back.

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Helpful?
1Thank jillteasdale
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good morning jillteasdale Thank you for leaving such a lovely review. I am really pleased that you enjoyed the food and service. Also, it's great to see that our Reception managed to help with any problems during your stay. We look forward to welcoming you back to Western House Hotel. Kind regards Gary White General Manager

Gourock
Reviewed 1 week ago

Main hotel is wonderful. Lovely rooms next to racecourse and big warm and spotless. Staff are first class and very attentive. Food is excellent. Best hotel I have been in . Only drawback was the mix up about rooms we booked as we did not want annexe. Manager sorted it out.

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Helpful?
Thank EllenGourock
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good morning EllenGourock Thank you for leaving such a great review on your recent stay with us. Great to see that you were well looked after by the team and that you enjoyed the food, I'm sorry to hear there was a mix up with your bedroom, however, pleased to see that we managed to rectify this suitably. Kind regards,...

Legana
Reviewed 1 week ago

A wonderful place to stay on way to catch ferry to Ireland .my wife left her coat at the hotel called them from Ireland gave them a forwarding address and was posted there wind arrived in 3 days thanks to the staff would highly recommend this place to everyone.

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Helpful?
Thank Y3197WNpaulh
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good morning Y3197WNpaulh Thank you for leaving a review on your recent stay with us. Glad to see that you appreciated the service during and after your stay. Hopefully we'll see you again in the near future. Kind regards Gary White Hotel General Manager

Burntisland, United Kingdom
Reviewed 1 week ago

Picked this hotel at the time because it was the cheapest at the time through booking.com but when we arrived we thought at first the had been a mistake. The hotel is set on the grounds of Ayr race course and consists of the main hotel building and two other buildings. After we had parked our car we headed towards...

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Helpful?
Thank stevie5161
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good morning Stevie5161 Thank you for reviewing your recent stay with us. I am really pleased to see that you enjoyed your stay and that you were well looked after. We look forward to welcoming you back to our hotel when you're next in the area. Kind regards, Gary White Hotel General Manager

Bromsgrove, United Kingdom
Reviewed 2 weeks ago via mobile

This is a great hotel right on the racecourse. The hotel has a nice little bar, staff are very friendly from the reception desk to the cleaning staff. Price was reasonable for the stay and drinks. The breakfast was amazing the best I've had in a hotel for ages.

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Helpful?
Thank bromsgrovebaggie
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good morning Bromsgrovebaggie Thank you for leaving us a review on your recent visit. Delighted that you were well looked after by the staff and that your found our hotel to be great value. We take pride in our Scottish Breakfast, so great to see you enjoyed that too. We hope to see you again when you're in Ayrshire. Kind...

Reviewed 2 weeks ago

From the welcome you get from Callum on the entrance door to the friendliness of every single member of staff in every area the service is exceptional even the gardeners do not let you pass without a polite hello or smile, this hotel is excellent, the food is superb and plentiful, the rooms are very comfortable and warm even in...

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Helpful?
1Thank John G
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good morning John G. Thank you for leaving such a fantastic review on your recent stay with us. I'm delighted to see that you were impressed by our food, staff members and the service that we provide. We look forward to welcoming you back to Western House Hotel. Kind regards Gary White Hotel General Manager

Dumfries, United Kingdom
Reviewed 2 weeks ago

We booked a one night break through Myhotelbreak.com for dinner bed and breakfast. It was an excellent deal. The Hotel is next to Ayr Racecourse but it was so peaceful, the gardens are lovely, staff are very friendly, the room in the Courtyard was super, food at dinner and breakfast was excellent. It made a very pleasant change to be...

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Helpful?
Thank tigerbrian
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good afternoon tigerbrian. Thank you for leaving a great review on your stay with us last week. I am really pleased to see that you enjoyed all aspects of your stay with us here at Western House Hotel, and we look forward to welcoming you back. Kind regards Gary White Hotel General Manager

Preston, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed here on business. Upon arrival the staff were warm, welcoming and helpful. I stayed in the courtyard away from the main building. This could have done with modernisation (looked worn) and the shower did not work (no hot water) although the room was warm and clean. I reported the shower the next morning, not really a problem as there...

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Helpful?
Thank london-reviewer333
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good afternoon london-reviewer333 Thank you for leaving a review in regards to your recent stay with us. I am sorry to hear about your issue with the Shower and with service at breakfast. I have our F&B Manager looking into this issue to resolve it. We hope that this rare issue will not hinder your choice in our hotel upon...

Glasgow, United Kingdom
Reviewed 19 April 2017

Stayed at the Western House hotel for one night recently whilst attending a friends wedding. The hotel itself is stunning and justifies the 4 star rating it has. As the main hotel was full on the evening of the wedding, our only choice was to book a room in the courtyard complex that sits about 30m away from the main...

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Helpful?
3Thank Scottish21
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good afternoon Scottish21 Thank you for thanking the time to leave a review on your recent stay. I am pleased to see that the staff and service were up to your expectations and that you enjoyed the food. Regarding the courtyard bedrooms, we are currently working on the beginning of a maintenance plan to upgrade the decor and standard of...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Jockey Club
The Jockey Club
Cuisines: British, European, Scottish
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
An award-winning 4 Star hotel located in Ayrshire, 5 minutes drive from Prestwick International Airport and with easy links by rail and road to Glasgow and Edinburgh city centre. The hotel, set in mature landscaped gardens, offers executive bedrooms and suites in the main house, and well appointed modern courtyard rooms. The AA rosette Jockey Club Restaurant offers an excellent dining experience using a high quality local produce prepared by our executive head chef.The hotel is an excellent venue for Meetings & Events and is the ideal base for both business and leisure guests. With free on site parking for over 250 cars and complimentary wifi.Western House is an ideal base for exploring the surrounding areas with many shops and golf courses nearby. Burns Country, Culzean Castle, and the Isle of Arran are within easy travelling distance. ... more   less 

Additional Information about Western House Hotel

Address: Western House 66 Craigie Road, Ayr KA8 0HA, Scotland
Region: United Kingdom > Scotland > Ayrshire > South Ayrshire > Ayr
Price Range: €70 - €186 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Western House Hotel 4*
Number of rooms: 49
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, ACCOR, Booking.com, Expedia, Hotwire, Cancelon, Cheap Tickets, Priceline, Evoline ltd, TripOnline SA, HotelQuickly and HRS so you can book your Western House Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Western Hotel Ayr
Western House Hotel Ayr, Scotland
Hotel Style:
#4 Business Hotel in Ayr
#4 Family Hotel in Ayr
#7 Romantic Hotel in Ayr
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Questions & Answers

Here's what travellers have asked, with answers from Western House Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not to worry any room was excellent”
Y3197WNpaulh, 17 May 2017 | Read review
“we usually ask for the same room so would not like to comment”
514johng514, 12 May 2017 | Read review
“Courtyard room 311 was fab!”
tigerbrian, 9 May 2017 | Read review
“dogs are accomodated in rooms in the annexes”
sheilab456, 9 Apr 2017 | Read review
“We had room 118 it looked on to the racecourse, but I think all rooms are very good.”
annie29052015, 27 Mar 2017 | Read review
5 of 5
Hotels.com
US$97* /night
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AccorHotels.comUS$123
Booking.comUS$123
ElvolineUS$181
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Prices are for 1 room, 2 adults
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