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Western House Hotel

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#2 of 18 Hotels in Ayr
Certificate of Excellence
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1 room 2 adults 0 children
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Western House Hotel
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752 Reviews from our TripAdvisor Community

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Showing 741: English reviews
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Glasgow, United Kingdom
Reviewed 1 week ago

Stayed at the Western House hotel for one night recently whilst attending a friends wedding. The hotel itself is stunning and justifies the 4 star rating it has. As the main hotel was full on the evening of the wedding, our only choice was to book a room in the courtyard complex that sits about 30m away from the main...

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Helpful?
3Thank Scottish21
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good afternoon Scottish21 Thank you for thanking the time to leave a review on your recent stay. I am pleased to see that the staff and service were up to your expectations and that you enjoyed the food. Regarding the courtyard bedrooms, we are currently working on the beginning of a maintenance plan to upgrade the decor and standard of...

Edinburgh, United Kingdom
Reviewed 1 week ago

Just back from a one night sunday stay special offer.tremendous value for money.great food at dinner and breakfast.all the staff very welcoming.we will be back later in the year.well done to all at the hotel.

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Thank John G
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good morning John G Thank you for leaving us a wee review on your recent visit. Great to read that you found your stay represented excellent value for money and that you appreciated the service from our team. We look forward to seeing you at the end of the year. Kind regards Gary White Hotel General Manager

Belfast, United Kingdom
Reviewed 1 week ago via mobile

We booked in for 1 night while visiting friends near by and had a lovely Visit. We paid only £44 and what we got for that was amazing. Beautiful room and hotel. Staff were friendly and couldn't be any more helpful and welcoming. In room there was bottles of water, apples and biscuits tea and coofee facilities. Had a great...

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Helpful?
Thank safrone81
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good morning safrone81 Thank for for leaving such a great review on your recent visit to our hotel. I'm pleased to see that you enjoyed the value for money, food and the service from our team. We look forward to welcoming you back! Kind regards Gary White Hotel General Manager

Paisley, United Kingdom
Reviewed 1 week ago via mobile

Our daughter got married here this week and we cannot recommend or praise the hotel highly enough. This is a beautiful and unique venue. We were looked after from the minute we arrived till the minute we left. The actual day was fabulous with the very calm and competent Mary Jane who kept us informed of all the arrangements and...

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Helpful?
Thank rem2226
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good morning rem2226 Thank you for leaving such a great review. Wonderful to see that your daughter's wedding day was a huge success. I will pass on your fantastic comments to our team. We look forward to welcoming you back to Western House Hotel. Kind regards Gary White Hotel General Manager

Millport, Scotland, United Kingdom
Reviewed 2 weeks ago

second visit to this hotel as it is pet friendly. situated right beside Ayr racecourse where you can walk the dog if there is no racing on. Lovely rooms and delicious food. The staff are very friendly and helpful. It is also close to town centre. There are lots of places to visit nearby.

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Thank Sheila B
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good afternoon Sheila B Thank you for leaving a review on your recent visit to Western House Hotel. Great to see that you enjoyed the service and food and also the local area and attractions. We look forward to seeing you again. Kind regards Gary White Hotel General Manager

Reviewed 3 weeks ago via mobile

This is the second wedding I have been to at this hotel, the first one as part of the bridal party. The staff are so attentive to everyone's needs and the rooms both in the main hotel and the courtyard are stunning. The food in the restaurant is really good and the wedding meals were also excellent. A beautiful setting...

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Thank Jenni H
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good afternoon Jenni H Thank you for taking the time to leave a review on your recent visit to Western House Hotel. Really pleased to see that you enjoyed your stay again and that you had great food and service throughout. We look forward to seeing you again. Kind regards Gary White Hotel General Manager

south lanarkshire
Reviewed 3 weeks ago via mobile

My husband and I fancied a wee change of scenery. Although Ayr is only an hour drive from home it was still far enough away from the day to day run of the mill. Western House Hotel is a four star hotel which certainly lives up to it's rating. It is situated at Ayr Race Course which can be accessed...

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Thank jinty133
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good afternoon Jinty133 Thank you for taking the time to review your recent visit to Western House Hotel. I am really pleased to see that you enjoyed the service, food and value that our hotel prides itself upon. We look forward to welcoming you back to Western House. Kind regards Gary White Hotel General Manager

Reviewed 3 weeks ago via mobile

What a lovely stay in a beautiful hotel. The staff were so kind and attentive, food excellent and the rooms are top class. Highly recommend a stay here and we will be back . If your looking for a first class stay this is the place

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Thank Dougie P
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good afternoon Dougie P Thank you for taking the time to leave a great review on your recent stay at Western House Hotel. I am glad to read that the team have looked after you and that you enjoyed the bedroom and your food. We look forward to welcoming you back to Western House Hotel. Kind regards Gary White Hotel...

Reviewed 4 weeks ago via mobile

I was attending my friends wedding and went to my room about 7pm that evening and found someone else's underwear behind my bathroom door. The staff apologised and had them removed. I don't think my room had been cleaned properly.

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Thank Amanda R
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good afternoon Amanda R. Firstly i would like to apologise for not responding to your review quicker - i have been on annual leave for a couple of weeks and have only returned this morning. I have asked for a full investigation to be carried out in regards to this incident, which i can assure you is extremely isolated and...

East Ayrshire, United Kingdom
Reviewed 4 weeks ago

Our daughter got married on Saturday, what a venue, what a hotel, staff excellent, rooms excellent, bridal suite out of this world looking on to the racecourse ,the weather was perfect sun was shining all weekend, I cannot thank the staff enough they organized everything to perfection a big thank you for making it a perfect day for all the...

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1Thank annie29052015
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good afternoon Ann and Robbie. Thanks you for leaving a review on your recent stay and your daughter's big day! It's great to see that you we well looked after and enjoyed the food and service provided by the team. We hope to see you again when you're in the vicinity. Kind regards, Gary White Hotel General Manager

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Jockey Club
The Jockey Club
Cuisines: British, European, Scottish
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
An award-winning 4 Star hotel located in Ayrshire, 5 minutes drive from Prestwick International Airport and with easy links by rail and road to Glasgow and Edinburgh city centre. The hotel, set in mature landscaped gardens, offers executive bedrooms and suites in the main house, and well appointed modern courtyard rooms. The AA rosette Jockey Club Restaurant offers an excellent dining experience using a high quality local produce prepared by our executive head chef.The hotel is an excellent venue for Meetings & Events and is the ideal base for both business and leisure guests. With free on site parking for over 250 cars and complimentary wifi.Western House is an ideal base for exploring the surrounding areas with many shops and golf courses nearby. Burns Country, Culzean Castle, and the Isle of Arran are within easy travelling distance. ... more   less 

Additional Information about Western House Hotel

Address: Western House 66 Craigie Road, Ayr KA8 0HA, Scotland
Region: United Kingdom > Scotland > Ayrshire > South Ayrshire > Ayr
Price Range: €70 - €164 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Western House Hotel 4*
Number of rooms: 49
Reservation Options:
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Also Known As:
Western Hotel Ayr
Western House Hotel Ayr, Scotland
Hotel Style:
#4 Family Hotel in Ayr
#4 Business Hotel in Ayr
#7 Romantic Hotel in Ayr
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Questions & Answers

Here's what travellers have asked, with answers from Western House Hotel staff and other travellers.
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Questions? Get answers from Western House Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“dogs are accomodated in rooms in the annexes”
sheilab456, 9 Apr 2017 | Read review
“We had room 118 it looked on to the racecourse, but I think all rooms are very good.”
annie29052015, 27 Mar 2017 | Read review
“Probably better to stay in the main building rather than in the courtyard rooms if the price is not much more.”
mrsanne7, 18 Mar 2017 | Read review
“courtyard rooms are basically a block to the side of main hotel”
rab2435, 27 Feb 2017 | Read review
“Don't miss our on a Full Scottish breakfast!!”
A5741WTandrewb, 24 Feb 2017 | Read review
5 of 5