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Horizon Hotel

Hotels.comUS$90*
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#7 of 17 Hotels in Ayr
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Horizon Hotel
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466 Reviews from our TripAdvisor Community

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Showing 463: English reviews
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Irvine, United Kingdom
Reviewed yesterday NEW

Rude staff. Awful room. Bad service. Over charged. One of the night managers was very nice but the rudeness and lack of customer care really annoyed me. I would not recommend this hotel and if I could have left I would. One saving grace is that the food was lovely.

Review collected in partnership with this hotel
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Helpful?
Thank PRAMMRBM
Bury St Edmunds, United Kingdom
Reviewed 1 week ago

This hotel is fantastic if you like the beach. Our room was situated right on the front with great views of the beach. All the staff were outstanding and very friendly.All our needs were catered for, and we both had a very quiet and enjoyable stay. The hotel was spotlessly clean and the food was at a great standard.

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Helpful?
1Thank smouty1968
Tracey C, General Manager at Horizon Hotel, responded to this review

Dear Guests Thank you for your lovely comments. I am glad to see you enjoyed your time with us. The sea view rooms have an amazing view and I will pass on your thanks to the staff who you found to be outstanding while with us. We hope to see you again soon. Kind Regards Tracey

Chandlers Ford, England, United Kingdom
Reviewed 1 week ago via mobile

A last minute booking for my room which was seamless in organising (they happily moved me from an attic room to a lower floor without any fuss-thank you.) I think the lady was called Tracey? The staff were really friendly on arriving and made sure the kitchen were aware I was going to have some dinner, it was fast approaching...

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Helpful?
Thank MillieLB
Tracey C, General Manager at Horizon Hotel, responded to this review

Dear Guest Thank you for a lovely review. I was only too happy to move you rooms as you were travelling alone and after a long journey it was not a bother to let the kitchen know you would like to dine with us. I am sorry the room was not to your satisfaction you should have came and said...

Reviewed 2 weeks ago

This hotel is right at the beach very nice staff would defiantly stay again child and pet friendly rooms a wee bit old but clean there were a few elderly guests but my children had such a great break and we got extra towels for the kids as we were at the beach a lot and breakfast was very nice...

Review collected in partnership with this hotel
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Helpful?
Thank mags4barrie
Tracey C, General Manager at Horizon Hotel, responded to this review

Dear Guests Thank you for your lovely review. I am glad your family had a lovely stay and enjoyed the breakfast in the morning. I will pass on your thanks to the staff and hope to see you again soon. Thanks Tracey

dumfriesshire
Reviewed 2 weeks ago

Lovely views .Friendly helpful staff . Food nice We stayed 1 night for races .2nd visit to this hotel and booked again for next year. Handy for races .Very accomodating for trying to get early check in . Room cleanliness great

Review collected in partnership with this hotel
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Helpful?
Thank kaz43red
Tracey C, General Manager at Horizon Hotel, responded to this review

Dear Guests Thank you for your review, I am glad to see you found us very accommodating with early check in. I hope you enjoyed the races and we will see you again for races. Thanks Tracey

East Kilbride, Scotland, United Kingdom
Reviewed 2 weeks ago

This hotel was booked at short notice I requested a lower floor and the hotel were good enough to oblige. This was the first hotel I have been to with my pup and the hotel were very good about animals staying over. They welcome animals and even put us in a quiet lounge for breakfast so we could bring the...

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Helpful?
Thank Morag C
Tracey C, General Manager at Horizon Hotel, responded to this review

Dear Guests Thank you so much for your lovely review and I am glad to see you had a lovely stay with us. I hope you found all amenities to your satisfaction and I am glad to see you and your dog enjoyed the lounge area. Hope to see you again soon. Kind Regards Tracey

Reviewed 3 weeks ago

Excellent location, good parking areas free of charge. Great bar and restaurant facilities with very friendly and helpful staff. Very clean comfortable rooms reasonably priced. Free Wi Fi. Great selection of drinks and very varied food menu

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Helpful?
Thank Stuart W
Tracey C, General Manager at Horizon Hotel, responded to this review

Dear Guests Thank you for your lovely review of the Hotel. I will pass on your review to all staff as it is nice to hear you enjoyed your stay with us. Kind Regards Tracey

Blackpool, United Kingdom
Reviewed 3 weeks ago

Unfortunately arrived late at night to check in due to a fatality on the train network in Glasgow resulting in the hotel kitchen being closed and unable to dine after a long and lengthy train journey.

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Helpful?
Thank Flashgls
Tracey C, General Manager at Horizon Hotel, responded to this review

Dear Guests Thank you for your review. I was indeed the manager that was on that evening and took your call to say that there had been an accident, this was around 9pm and I had informed my night porter when they checked on for there shift as you still had not arrived, unfortunately at 11pm at night the kitchen...

Waterford, Ireland
Reviewed 4 weeks ago

Firstly I should point out that we stayed here over The Scottish Grand National weekend. While the bedroom was ok, the shower was so low on the wall that the only way it could be used was to hold the nozzle in my hand. The shower in the room my friends were in was exactly the same. The price per...

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Helpful?
Thank Maurice275
Tracey C, General Manager at Horizon Hotel, responded to this review

Dear Guests I thank you for taking the time to review the hotel. I am disappointed to see you had few issues with your stay. All our rooms are Bed & Breakfast basis and this did not change over the Scottish Grand National weekend. I also have a night porter on each night and they serve our guests in house,...

Bathgate, United Kingdom
Reviewed 5 weeks ago

We have stayed here a few times over the years, lovely hotel and in a very good location for the centre of Ayr. Staff are very friendly, food is very good and value for money. Will be back later in the year.

Review collected in partnership with this hotel
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Helpful?
Thank rss922
Tracey C, General Manager at Horizon Hotel, responded to this review

Dear Guests Thank you for your lovely review and kind words. I am glad to see you enjoyed your time with us and we hope to see you again soon. Kind Regards Tracey

69 photos of this hotel

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Management photos: Courtesy of the property manager

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Other (21)
11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
The Horizon Hotel is the ideal location and a popular venue for holidays, short breaks, and activities, weddings and business functions.Offering quality and affordability, the Horizon Hotel is an award winning three star Scottish Hotel providing Scottish hospitality, and friendly efficient service. ... more   less 

Additional Information about Horizon Hotel

Address: Esplanade, Ayr KA7 1DT, Scotland
Region: United Kingdom > Scotland > Ayrshire > South Ayrshire > Ayr
Price Range: €77 - €135 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Horizon Hotel 3*
Number of rooms: 22
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Expedia, Booking.com, Orbitz, Hotwire, Priceline, Agoda, Cancelon, Evoline ltd and TripOnline SA so you can book your Horizon Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Horizon Hotel Ayr, Scotland
Hotel Style:
#3 On the Beach Hotel in Ayr
#8 Family Hotel in Ayr
#9 Romantic Hotel in Ayr
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Questions & Answers

Here's what travellers have asked, with answers from Horizon Hotel staff and other travellers.
6 questions
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over a year ago
West Dunbartonshire, United Kingdom
Ayrshire, United Kingdom

See all questions (6)

Questions? Get answers from Horizon Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the upgrade for room on the front with sea views.”
smouty1968, 18 May 2017 | Read review
“10 great for dogs as can walkout into car park and go straight to the beech ”
jamiem210, 16 Apr 2017 | Read review
“You can upgrade to a sea view room and the hotel is pet friendly.”
carolmcmenemie, 2 Apr 2017 | Read review
“excellent room though very warm at times.”
lizb506, 21 Mar 2017 | Read review
“Insist on a comfortable bed !!!”
N5681FIianm, 17 Mar 2017 | Read review
5 of 5
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US$90* /night
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Prices are for 1 room, 2 adults
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