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Mansion House

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#3 of 7 Hotels in Elgin
Certificate of Excellence
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1 room 2 adults 0 children
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353 Reviews from our TripAdvisor Community

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Showing 335: English reviews
Glasgow, United Kingdom
Reviewed 1 week ago

My wife arranged for my birthday a weekend break at The Mansion House Hotel early January. The staff were excellent , the room was lovely and warm on arrival and when we asked for an additional coffee table it was organised without any fuss. The swimming pool was first class. The food in the evening and at breakfast was ideal....

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3Thank EDWARDS186534
Aboyne, United Kingdom
Reviewed 1 week ago

Friendly welcome and a lovely room (standard double). The bathroom was spotless and couldn't be faulted. We used the sauna, steam room and pool to relax before a delicious evening meal in the restaurant. A comfy bed and peace and quiet ensured a good nights sleep. After a cooked breakfast we left happy and hoping to return.

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2Thank Pippa D
Glasgow
Reviewed 3 weeks ago

We got a Groupon voucher for here for a relaxing treat. Tried to book 27th-30th but was told it was closed so booked for a Saturday and had to upgrade to a sleigh bed which was fine. The sleigh bed was big comfortable but in the bathroom was a used soap and shampoo in the shower area and the shampoo...

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2Thank GlasgowWinenut
Elgin, United Kingdom
Reviewed 3 weeks ago

I recently chose the Mansion House,after viewing other local hotels,to have my retirement tipsy-tea party for thirty +. people. It was the best decision ever,from start to finish Lynnie was so hands on ,we had a private room(so we didn't disturb other clients)The spread laid on was simply awesome,to much variety to mention. .Two waitresses were very discreetly on hand,to...

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3Thank marilynrobb87
Reviewed 4 weeks ago

We attended the Party Night on Friday 16/12/2016. Good value for money Meal was enjoyable Staff very helpful Entertainment excellent A bit of fun was had with the Santa for adults All in all a great night Thanks the Mansion House

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6Thank girny m
mstyson, Manager at Mansion House, responded to this review

Many thanks for your review. It's great to hear that you enjoyed your night and hope to welcome you back in the future.

Elgin, United Kingdom
Reviewed 4 weeks ago

I attended a party night recently at the Mansion House and was very disappointed. I expected a gourmet meal but instead the food was mediocre and the service was terrible. The punch on arrival tasted more like orange squash and had we been at a children's party, yes a photo with Santa may well have been appropriate but not for...

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3Thank Freedom_ofSpeech999
mstyson, Manager at Mansion House, responded to this review

Thank you for taking the time to leave a review. We are saddened to read that you felt you had such a disappointing experience, however with such a large attendance of people of approximately 180 people we have had minimal complaints, on the whole the majority of our guests were extremely satisfied with the levels of service, quality of food...

Elgin, United Kingdom
Reviewed 5 weeks ago

We had our works xmas party at the Mansion House hotel. It was a fantastic night.First we had a greeting from Santa and had our photo taken with him, then we we were welcomed into the hall and we were all given a glass of punch. We were then shown to our table for the night. We didn't have to...

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7Thank yorkybelle
mstyson, Manager at Mansion House, responded to this review

Thank you for taking the time to review your experience. We are delighted to read that you all your colleagues had an amazing time at our Party Night. We look forward to welcoming you all back.

Moray, United Kingdom
Reviewed 13 December 2016

Our Christmas staff night out was at the Mansion House bring a party to a party. What can I say.......there were only two choices for each of the three course meals, at £30 I expected a better choice. The meals were not all served at the same time at our table, the vegetables were served silver service, but ran out...

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9Thank Morrison96
mstyson, Manager at Mansion House, responded to this review

Thank you for your review. Firstly to start on a positive note we acknowledge your 3 stars rating and assume from this that you enjoyed over 50% of your evening. We have read your comments and would like to defend ourselves on several points/issues you raised. When you made your reservation for the Party Night it was clearly stated it...

Elgin, United Kingdom
Reviewed 11 December 2016

A building filled with 'Old World Splendour' close to the town, but with a feeling of space and being in the countryside especially from the front of the hotel. Staff greet you as soon as they see you with a warm welcome, and are very helpful in any and all requests we had. Room had four poster beds, gives you...

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5Thank Whytewitch59632
mstyson, Manager at Mansion House, responded to this review

Many thanks for reviewing your recent experience. Thank you for all your lovely comments regarding your recent stay whilst attending a function in the hotel, we are delighted that you thoroughly enjoyed it. We look forward to welcoming you back in the very near future.

Aberdeenshire, United Kingdom
Reviewed 9 December 2016

Had to wait ages for a drink then had ages to wait until a member of staff came to reception. Room ok old fashioned furniture in room . Carpet needs a clean . The bathroom is lovely though. Hope the rest of our stay is better

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Thank patwatson01
mstyson, Manager at Mansion House, responded to this review

Thank you for your review. We are disappointed to read that you felt our customer service let you down. We endeavour to make sure our guests are promptly served and this is shown in our other trip advisor reviews which are very positive towards our staff, on investigation it was an extremely busy evening and we apologise that there was...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Mansion House Hotel Restaurant
Mansion House Hotel Restaurant
Cuisines: British, Scottish, European
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The Mansion House Hotel is nestled on the banks of the River Lossie within beautiful grounds,yet only a few minutes’ walk to the historical centre of Elgin.We are the perfect destination for business, pleasure or special celebration. Our 23 bedrooms and public rooms are decorated in elegant country house style.Enjoy fine dining and traditional Scottish cuisine in the surroundings of our elegant restaurant or a lighter snack in the hotel’s bistro. We only use the finest of fresh local produce.We can cater for weddings and functions up to 180 people, with menus to suit every taste and budget.Our professional team will look after your every need to make sure that your day is truly memorable.Whether it be a relaxing break or exploring trip we are ideally situated in the heart of the “Whisky and Castle Trails”. Elgin also boasts an abundance of excellent golf courses nearby ... more   less 

Additional Information about Mansion House

Address: The Haugh, Elgin IV30 1AW, Scotland
Region: United Kingdom > Scotland > Moray > Elgin
Price Range: €169 - €227 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mansion House 4*
Number of rooms: 23
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Also Known As:
Mansion House Hotel Elgin
Mansion Hotel Elgin
Mansion House Elgin, Moray, Scotland
Hotel Style:
#1 Business Hotel in Elgin
#3 Romantic Hotel in Elgin
#4 Family Hotel in Elgin
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Questions & Answers

Here's what travellers have asked, with answers from Mansion House staff and other travellers.
2 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view of the River Lossie”
 of 5 bubbles EDWARDS186534, 9 Jan 2017 | Read review
“nothing on party night as whole place is noisy”
 of 5 bubbles GlasgowWinenut, 26 Dec 2016 | Read review
“Didn't stay,but would recommend for any function”
 of 5 bubbles marilynrobb87, 24 Dec 2016 | Read review
“A good well run hotel”
 of 5 bubbles girnym, 19 Dec 2016 | Read review
“Ask for a room that faces the front for a nice view!”
 of 5 bubbles jayares2015, 31 Oct 2016 | Read review
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