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Rocpool Reserve hotel & Chez Roux

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Rocpool Reserve hotel & Chez Roux
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585 Reviews from our TripAdvisor Community

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There are newer reviews for Rocpool Reserve hotel & Chez Roux
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Showing 561: English reviews
Reviewed 7 November 2013

I am disappointed with the Relais et Chateaux label, since I expect and judge based on it. the hotel is badly maintained: -seats in the bedroom uncomfortable, scratched furniture, needs a complete paint job..... -the room was on the road side, feels like you are staying in a gas station; when we asked for another, they proposed a bedroom in...

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2Thank Walid M
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Thank you very much for your review on Trip Advisor regarding your recent visit and experience at Rocpool Reserve and Chez Roux. I am saddened to read that you did not enjoy your time at Rocpool Reserve as we would wish. We class ourselves and state that we are an 11 bedroom boutique hotel in a very pleasant cul-de-sac just...

Zagreb, Croatia
Reviewed 31 October 2013

Our little family spent only one night in Inverness. Our main aim was to hunt Nessie! :) Our 4 year old was very excited, so we took the train early in the morning from Edinburgh and arrived in Inverness around noon. It is a small town, so we took a walk from train station to Rocpool Hotel. Hotel is not...

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Thank zeljkadurovic
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

May I take this opportunity to thank you for first of all staying with us at Rocpool Reserve and also for taking the time to write such an informative and splendid review. We endeavour to make sure every guest has a fantastic time from start until finish and there is no better compliment when a guest wishes to return at...

Scotland
Reviewed 20 October 2013

We stayed in one of the 'chic' rooms (8) and the first thing I noticed was the size of the bed it was huge, the bedding was beautiful and I had the best nights sleep ever. Attention to detail very good. One thing I would say is that when I opened the blind in room 8 our view was of...

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Thank edayhouse
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Thank you so much for taking the time to review your recent visit to Rocpool Reserve. It is with comments, positive and negative, that make it possible for us to improve our product in order to strive for the high standards that we wish to reach and maintain them. I am extremely happy that you were comfortable in the room....

Central, Illinois
Reviewed 15 October 2013

I completely agree with the other reviewers. The hotel is small and quiet. Service is outstanding. The staff also was great at suggestions for dinner outside the hotel and printed us a specific map for the day that we drove to Speyside to see the distilleries. We tried the hotel bar both nights of our stay. The first night the...

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Thank knlaw2003
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Thank you very much for your pleasant review on your recent stay with us at Rocpool Reserve and Chez Roux. I am very happy indeed that you had an enjoyable time both in the hotel and out. I thank you also for your kind words regarding the service you received whilst here. As for the second night, I can only...

Georgia
Reviewed 4 October 2013

Where do I begin? With the warm greeting at the door? With the assist to our room? With the immediate confirmation for dinner at Michelin rated Chez Roux? I could go on and on. This hotel is fantastic!!! The only regret I have is that I can't stay here longer. The rooms are modern and up to date with all...

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2Thank BTDT115
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Thank you so much for taking the time to share your experience with Trip Advisor regarding your recent stay at Rocpool Reserve. It is very much appreciated indeed when a guest enjoys a visit as much as you have and then shares the experience with these kind words. I do indeed hope you are able to make a welcome return...

Basingstoke, United Kingdom
Reviewed 19 September 2013

We stayed here for two nights and we left feeling completely relaxed and batteries recharged . We had breakfast in bed both mornings with enough food to feed an army. The scrambled eggs and smoked salmon was perfect. Porridge was yummie !! My husband had the full Scottish one morning and the kippers the other and he loved both. Plenty...

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2Thank deanandangie
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Thank you so much for your wonderful review. I am so happy that the staff, food and surroundings made your stay so enjoyable and that Rocpool Reserve is somewhere that you perhaps wish to re-visit. We certainly do wish to make sure that all our guests leave in the morning with a full stomach and start the day with some...

Amsterdam
Reviewed 18 September 2013

Just outside Inverness centre, Rocpool offers excellent service and spacious rooms. All rooms are modern have all comfort and excellent beds. The bar is great and has a big selection of wines by the glass. Staff is very friendly. The hotel is however not cheap and for what it offers, compared to other city hotels in scotland we visisted, I...

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Thank winningspirits
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Thank you very much for taking the time to review your visit to Rocpool Reserve on Trip Advisor. I am very happy indeed to read that you were able to enjoy the amenities that Rocpool Reserve has to offer from the comfortable beds to the wonderful bar area and of course the service received by the staff. I am saddened...

Edinburgh
Reviewed 16 September 2013

This was our second visit and it was lacking in atmosphere as only 2 tables taken on a wet Sunday. Excellent and friendly welcoming staff but felt the food was uninteresting whilst on our first visit we thoroughly enjoyed the "all on one plate" selection. The smoked fish soup was tasty, the vegetables on which the salmon sat were disappointing...

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Thank Nicola B
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Thank you very much for taking the time to comment on your recent visit to Rocpool Reserve. Where we receive many positive feedbacks for what we do, we feel it very important that we also receive any negatives that any guest may have in order that we may better and fine tune with in any areas of the Hotel. I...

Toronto, Canada
Reviewed 4 September 2013

This hotel was a wonderful place to stay. The staff appeared genuinely attentive, friendly and warm. I was there on holidays for 2 nights with my 3 sons. The rooms were extremely clean and the beds and pillows were comfortable.It was a short 10 minute walk to the heart of the city. This hotel did not feel like a hotel....

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1Thank Lorne L
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Thank you so much for taking the time to write a wonderful review regarding your visit to Rocpool Reserve. There are many aims and goals we try to achieve on a daily basis and one certainly would be to make every guests stay as homely a feel as possible. It is always pleasant reading when such an accolade is received....

Arlington, VA
Reviewed 2 September 2013

We were very pleased with this hotel. Pluses: Nice sized room and bath. First class amenities including coffee machine in room. Excellent service- very helpful Nice restaurant Short walk to town and a lot of restaurants Minuses The outside is not terribly charming. At breakfast food can be a little over arranged (salmon draped over the scrambled eggs, omellette with...

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Thank europe_travel_lovers
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this review

Thank you so much for writing a review regarding your stay at Rocpool Reserve. I am so happy to read that you had an enjoyable visit with many pluses to your stay. I have noted your negatives, taken them on board and passed on the comments regarding the food. Thank you for this input. I hope your able to visit...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
5 Star boutique hotel opened in February 2006. A totally renovated Georgian Townhouse featuring stunning modern original design. The hotel also has a Chez Roux restaurant with a French flair and R-bar for cocktails. All produce used is local produce. ... more   less 

Additional Information about Rocpool Reserve hotel & Chez Roux

Address: 14 Culduthel Road, Inverness IV2 4AG, Scotland (Formerly Culduthel Lodge)
Region: United Kingdom > Scotland > Scottish Highlands > Inverness
Price Range: €118 - €474 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rocpool Reserve hotel & Chez Roux 5*
Number of rooms: 11
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Also Known As:
Rocpool Reserve Hotel & Chez Roux Hotel Inverness
Rocpool Reserve Hotel And Chez Roux
Rocpool Reserve Inverness
Rocpool Reserve Hotel Inverness
Rocpool Reserve Hotel & Chez Roux Inverness, Scotland
Hotel Style:
#2 Luxury Hotel in Inverness
#2 Romantic Hotel in Inverness
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Questions & Answers

Here's what travellers have asked, with answers from Rocpool Reserve hotel & Chez Roux staff and other travellers.
6 questions
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Edinburgh
2 months ago
Albuquerque, New Mexico
6 months ago
Athens, Texas

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Questions? Get answers from Rocpool Reserve hotel & Chez Roux staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 9 is very comfortable but has no view.”
 of 5 bubbles SandyC352, 5 Oct 2016 | Read review
“Decadent rooms are best!”
 of 5 bubbles 831JohnM831, 21 Sep 2016 | Read review
“A room with a terrace and jacuzzi is a bit of fun.”
 of 5 bubbles 955paulinet, 7 Sep 2016 | Read review
“Small boutique hotel, all rooms equal”
 of 5 bubbles stevenn478, 25 Aug 2016 | Read review
“Not sure only visited the restaurant”
 of 5 bubbles margemunro, 23 Aug 2016 | Read review
5 of 5