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Best Western Inverness Palace Hotel & Spa

1,524 reviews
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Traveller (358)
Room & Suite (244)
Dining (47)
Overview
  • Excellent45%
  • Very good34%
  • Average14%
  • Poor5%
  • Terrible2%
Travellers talk about
“the river”(350 reviews)
“starbucks coffee”(19 reviews)
“valet service”(17 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,524)Write a Review
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634
491
195
81
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Show reviews that mention
All reviewsthe riverstarbucks coffeevalet servicesteam roomswimming poolleisure facilitiescoach partiesleisure clubcar parka river view roomlovely hotelbay windowrestaurant staffan upgradehuge bedcity centrebooked this hotel
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301 - 305 of 1,431 reviews
Reviewed 28 January 2017

Hotel is situated close to the city centre and is ideally located if travelling by rail or road. Would highly recoomend a room with a river view as you can sit and watch the world go by from the comfort of your room and have...More

3  Thank Elspeth M
Response from Della E, Operations Support Manager at Best Western Inverness Palace Hotel & SpaResponded 6 February 2017

Dear Elspeth M, Thank you for taking the time to review your stay with us, we're delighted you enjoyed the location we have - it is absolutely beautiful, we feel very lucky to have such a fantastic location! The view is stunning from the hotel...More

Reviewed 27 January 2017 via mobile

My wife and I stayed there for 4 nights on a short getaway. It was an extremely pleasant experience as the staff were very friendly & helpful. The food was very good with a choice of various dishes every day. While we were there, there...More

4  Thank Runningvicar
Response from Della E, Operations Support Manager at Best Western Inverness Palace Hotel & SpaResponded 6 February 2017

Dear runningvicar, Thanks ever so much for your super review! How lovely to have a little getaway to re-charge the batteries and discover new places, we're so happy you had a great time with us and that you enjoyed Inverness. Thank you for your patience...More

Reviewed 20 January 2017

Valet parking is brilliant, friendly staff throughout, really comfy beds, lovely and quiet, nice big TV, well laid out spotless bathrooms, best mac&cheese I've ever had out, just like yer Mum's wi real cheddar on top and crusty bits to fight over!!More

3  Thank David W
Response from Della E, Operations Support Manager at Best Western Inverness Palace Hotel & SpaResponded 23 January 2017

Dear David W, Thanks ever so much for your review, we're so happy you enjoyed your stay and the mac & cheese - it is delicious! Thank you for complementing the team and the valet parking arrangements too, also it's great to read that you...More

Reviewed 18 January 2017

The hotel is nicely situated on the banks of the River Ness and only a few minutes walk to the centre of the city. The rooms were spacious and clean. The staff were all very pleasant and helpful. One small downside is that some parking...More

2  Thank Penwhapple
Response from Della E, Operations Support Manager at Best Western Inverness Palace Hotel & SpaResponded 22 January 2017

Dear Penwhapple, Thank you for taking the time to post your review. We have a fantastic location and it's great you enjoyed your room and that you can complement the cleanliness. Thank you for praising the team, we are a friendly bunch! I am sorry...More

Reviewed 13 January 2017

My fiancé and I visited Inverness for a quick minibreak before the real work of 2017 began! We were delighted at how easy to find and close to the city and it's amenities the hotel was. It is in a delightful location on the river...More

3  Thank Brandine88
Response from Della E, Manager at Best Western Inverness Palace Hotel & SpaResponded 18 January 2017

Dear Brandine88 Thank you very much for your excellent review! I am so glad that you enjoyed your stay with us and found the Hotel to be comfortable and tasteful. I'm delighted that you found the comfort of the beds to be of 4 or...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Room Service
Free High Speed Internet ( WiFi )
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Sauna
Details
Price range
US$81 - US$459 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Romantic Hotel in Inverness
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$81 - US$459 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Romantic Hotel in Inverness
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (358)
Room & Suite (244)
Dining (47)
Pool & Beach (23)
Amenities (11)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Susie G
28 January 2018|
AnswerShow all 2 answers
Response from Della E | Property representative |
Hi Susie, Yes we do have disabled/accessible rooms with showers. If you have any other questions please don't hesitate to ask. Kindest regards, Aimee
0
Votes
gkullis
12 December 2017|
AnswerShow all 2 answers
Response from Della E | Property representative |
Hi Gkullis, I'm sorry, TripAdvisor won't let me attach the link or document with the price list. If you search Google for Sleeping Beauty Salon Inverness. When you're on their website select Inverness Palace Hotel and... More
0
Votes
Kiwi110610
12 December 2017|
AnswerShow all 2 answers
Response from Della E | Property representative |
Hi Kiki110610, Thank you for your question. We do have a few rooms where we can accommodate three people in separate beds. If you have any more questions please don't hesitate to get in touch :) Kindest regards, Aimee
0
Votes
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Room Tips
"Rooms at the front overlooking the river seem to be better"
Read review
"AS for river view if you are feeling flush."
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"You can pay extra for spacious River View rooms. Our friends opted for this."
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"Front rooms are best"
Read review
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