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6/8/2017 7/8/2017
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    Best Western Inverness Palace Hotel & Spa

    8 Ness Walk, Inverness IV3 5NG, Scotland
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    Best prices for your stay
    6/8/2017 7/8/2017
    US$361
    US$233
    SAVE US$128
    US$361
    US$233
    SAVE US$128
    US$361
    US$233
    SAVE US$128
    Traveller (302)
    Room & Suite (212)
    Dining (50)
    Overview
    • Excellent45%
    • Very good34%
    • Average14%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “the river” (323 reviews)
    “valet service” (16 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Pets Allowed
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    3.0 Star Hotel
    All hotel details
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,339)
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    There are newer reviews for Best Western Inverness Palace Hotel & Spa
    See the most recent reviews

    271 - 275 of 1,260 reviews

    Reviewed 3 July 2016 via mobile

    The cost of our river facing bedroom was £259 per nite for 2people, which is somewhat over priced, the breakfast buffet was ok but only luke warm if you left it till 30 mins before they stopped serving , the staff were excellent, location excellent...More

    Thank Roger F
    Response from Della E, Operations Support Manager at Best Western Inverness Palace Hotel & SpaResponded 5 July 2016

    Dear Roger F, Thank you for taking the time to post your review, we're just all very sorry we couldn't ensure you left extremely happy with your experience with us. It is such a shame we didn't have the opportunity to change your room while...More

    Reviewed 2 July 2016 via mobile

    This hotel is extremely well located. We stayed in a family room although we are just a couple with a wonderful view of the castle and the bridge over the river Ness. From Inverness I came to Glasgow. Arriving here I noticed that I had...More

    1  Thank Leonardo S
    Response from Della E, Operations Support Manager at Best Western Inverness Palace Hotel & SpaResponded 5 July 2016

    Dear Leonardo S, Thank you ever so much for your wonderful review! We are all very happy and delighted that you enjoyed staying with us. The location we have is absolutely fantastic for exploring the city and the Highlands plus being right on the River...More

    Reviewed 30 June 2016

    We enjoyed our stay here. Our room on the third floor faced the Ness River and offered great views. The room was clean and spacious. The staff was friendly and helpful. City sights are a short walk. The only downside I'd mention is that the...More

    1  Thank Fasteddie100
    Response from Della E, Operations Support Manager at Best Western Inverness Palace Hotel & SpaResponded 5 July 2016

    Dear Fateddie100, Thank you very much for posting your review. It's lovely to read that you enjoyed your stay with us, the rooms at the front really do have fantastic views! The hotel is very busy, as is Inverness these days, I personally have never...More

    Reviewed 29 June 2016

    Original price of room was £189. The hotel is tired and very noisy, fire doors slamming shut and creaky noisy corridors. The hotel in fairness did give a £50 reduction for the noise (as company business did not benefit me) 4 phone calls later i...More

    Thank Simon B
    Response from Della E, Operations Support Manager at Best Western Inverness Palace Hotel & SpaResponded 2 July 2016

    Dear Simon B, Thank you for posting your review on Trip Advisor. We have been very sorry to read that you have left so disappointed following your stay with us. My colleague remembers arranging the reduction in the rate and is very sorry to read...More

    Reviewed 28 June 2016

    As you'd expect from Best Western, this is a good quality city centre hotel with plenty of diners and bars nearby. Very comfortable room - bathroom a bit on the small side, but everything was there. Meals were generally very good. Hotel adjacent to very...More

    1  Thank Jocura
    Response from Della E, Operations Support Manager at Best Western Inverness Palace Hotel & SpaResponded 1 July 2016

    Dear Jocura, Thank you very much for taking the time to post your review. We are quite far away but I'm delighted you had a lovely time with us on your rail holiday. There are beautiful walks right on our doorstep and we are in...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Conference Facilities
    • Banquet Room
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • US$127 - US$481 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #17 Romantic Hotel in Inverness
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 89
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Booking.com, Priceline, TripOnline SA, Orbitz, Cheap Tickets, Hotwire, getaroom.com, Cancelon, HRS, HotelQuickly and Evoline ltd so you can book your Best Western Inverness Palace Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • Scotland >
    • Scottish Highlands >
    • Inverness
    • Also Known As
    • Best Western Inverness Palace Hotel And Spa ,
    • Best Western Inverness Palace Hotel Inverness ,
    • Inverness Best Western ,
    • Best Western Inverness Palace Hotel & Spa Scotland
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    Traveller (302)
    Room & Suite (212)
    Dining (50)
    Pool & Beach (23)
    Hotel & Grounds (218)
    Bathroom (13)
    Business Centre & Event Rooms (2)
    Family and Play Areas (1)
    Nearby
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    Nearby Restaurants
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    Cafe 1
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    .21 km away
    The Castle Tavern
    1,158 reviews
    .22 km away
    Nearby Attractions
    River Ness
    1,746 reviews
    .02 km away
    Inverness Museum and Art Gallery
    378 reviews
    .22 km away
    Inverness Cathedral
    330 reviews
    .15 km away
    Inverness Castle
    418 reviews
    .15 km away
    Ask a question
    Questions & Answers
    whiterabbit2754
    2 May 2017|
    AnswerShow all 3 answers
    Response from Della E | Property representative |
    Hi whiterabbit2754, Thanks for your question and I wanted to let you know that yes, we do have rooms which have "wet rooms". We also have frames and seats for use in the room on request. I hope this helps and thanks... More
    1
    Vote
    Bonnie B
    4 April 2017|
    Answer
    Response from Della E | Property representative |
    Hi Bonnie B, Thank you for your message, bookings through Great Rail Journeys are automatically allocated into Classic rooms. If you would like an upgrade then please contact Great Rail or the hotel directly to check... More
    1
    Vote
    Sheena S
    8 January 2017|
    AnswerShow all 2 answers
    Response from Della E | Property representative |
    Hi Sheena S, thanks for your question. Yes we have a disabled changing area within the leisure club and no stairs leading to it from the public areas or from the rooms with access from the lifts. The pool does have steps... More
    1
    Vote
    Room Tips
    "Probably better to go for an upgraded room, and eat in the dining room rather than the brasserie."
    Read review
    "Avoid fourth floor in hot weather"
    Read review
    "The rooms with a view of the river are superb"
    Read review
    "Try for a view of the castle"
    Read review
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