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3/12/2017 4/12/2017
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    Best Western Inverness Palace Hotel & Spa

    8 Ness Walk, Inverness IV3 5NG, Scotland
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    3/12/2017 4/12/2017
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    US$111
    US$93
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    Traveller (347)
    Room & Suite (225)
    Dining (51)
    Culloden House
    611 reviews
    #1 of 36 hotels in Inverness
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    Best Western Plus Inverness Lochardil House Hotel
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    Glenmoriston Town House
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    #14 of 36 hotels in Inverness
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    Overview
    • Excellent45%
    • Very good34%
    • Average14%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “the river” (342 reviews)
    “valet service” (17 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Pets Allowed
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Housekeeping
    3.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,464)
    There are newer reviews for Best Western Inverness Palace Hotel & Spa
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    11 - 15 of 1,372 reviews

    Reviewed 1 week ago

    Could not fault the Hotel, restaurant or leisure centre - staff were courteous, friendly and helpful. Room was excellent - spotless and lovely decor. Check-in and check-out both hassle free. Would recommend this to anyone.

    Review collected in partnership with Best Western GB
    Thank andreafJ3673YX
    Response from Della E, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded 1 week ago

    Dear andreafJ3673YX, Thank you so much for your fantastic rating and lovely review. I'm delighted that you were so pleased with your stay. I hope that we can welcome you again soon. Kindest regards, Aimee

    Reviewed 1 week ago

    arrived at a nice reception and checked in, was then walked through the hotel, out a side door, over a road and into a multiple occupancy house next door?! the room was clean and looked nice so i didn't complain,More

    Review collected in partnership with Best Western GB
    4  Thank mrdan0
    Response from Della E, Operations Support Manager at Best Western Inverness Palace Hotel & SpaResponded 1 week ago

    Dear mfdan0, Thank you for posting your review on Trip Advisor. We're very sorry to read you did not enjoy your stay with us as much as would have hoped. Whenever our guests are not entirely satisfied, we will do our very best to rectify...More

    Reviewed 1 week ago

    More

    Review collected in partnership with Best Western GB
    Thank keithbW9043CG
    Response from Della E, Operations Support Manager at Best Western Inverness Palace Hotel & SpaResponded 1 week ago

    More

    Reviewed 2 weeks ago via mobile

    Arrived at the hotel and from the outside it was very smart and presentable. Staff where friendly. However getting into the room, what a shock horror. Room was old and tired, noisy with everyone outside.More

    Thank JDL93
    Response from Della E, Operations Support Manager at Best Western Inverness Palace Hotel & SpaResponded 1 week ago

    Dear jdl93, Thank you for posting your review, we're sorry that you have left disappointed. Whenever we can, we will change our guests room and certainly help if we know our guests are not happy with the one allocated. I am sorry that this affected...More

    Reviewed 2 weeks ago

    I wish there was room to give them 10 stars for service. This was our first stop on a 10 day trip to Scotland. We had a huge palace room with king bed with river view. It was a great room! You are in the...More

    Thank lovetogoAR
    Response from Della E, Operations Support Manager at Best Western Inverness Palace Hotel & SpaResponded 1 week ago

    Dear lovetogoAR, We're so delighted you had such a great stay, thank you so much for sharing your experience with everyone. I remember speaking with you that morning, it's great I was able to make your last morning with us a bit more relaxed! It...More

    Culloden House
    611 reviews
    #1 of 36 hotels in Inverness
    5.8 km
     
    Kingsmills Hotel
    1,826 reviews
    #8 of 36 hotels in Inverness
    1.3 km
     
    Best Western Plus Inverness Lochardil House Hotel
    527 reviews
    #5 of 36 hotels in Inverness
    2.3 km
     
    Glenmoriston Town House
    781 reviews
    #14 of 36 hotels in Inverness
    0.4 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$85 - US$346 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #17 Romantic Hotel in Inverness
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 110
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com, Orbitz, Travelocity, getaroom.com, Hotwire, Cancelon, Evoline ltd and TripOnline SA so you can book your Best Western Inverness Palace Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • Scotland >
    • Scottish Highlands >
    • Inverness
    • Also Known As
    • Best Western Inverness Palace Hotel And Spa ,
    • Best Western Inverness Palace Hotel Inverness ,
    • Inverness Best Western ,
    • Best Western Inverness Palace Hotel & Spa Scotland
    Add Photo Photos
    Traveller (347)
    Room & Suite (225)
    Dining (51)
    Pool & Beach (23)
    Hotel & Grounds (245)
    Bathroom (15)
    Business Centre & Event Rooms (2)
    Family and Play Areas (1)
    Nearby
    Culloden House
    611 reviews
    5.79 km away
     
    Glenmoriston Town House
    781 reviews
    .38 km away
     
    Best Western Plus Inverness Lochardil House Hotel
    527 reviews
    2.26 km away
     
    Kingsmills Hotel
    1,826 reviews
    1.26 km away
     
    Nearby Restaurants
    Rocpool Restaurant
    1,693 reviews
    .09 km away
    Urquhart's Restaurant
    643 reviews
    .11 km away
    Cafe 1
    952 reviews
    .21 km away
    The Castle Tavern
    1,298 reviews
    .21 km away
    Nearby Attractions
    River Ness
    1,902 reviews
    .06 km away
    Inverness Museum and Art Gallery
    415 reviews
    .22 km away
    Inverness Cathedral
    383 reviews
    .15 km away
    Inverness Castle
    531 reviews
    .15 km away
    Ask a question
    Questions & Answers
    Keshhav T
    21 September 2017|
    AnswerShow all 3 answers
    Response from Johnbhoy83 | Reviewed this property |
    It's about 10 miles from hotel, there's a bus service from the airport to city and it's a few mins walk from there.
    1
    Vote
    whiterabbit2754
    2 May 2017|
    AnswerShow all 3 answers
    Response from Della E | Property representative |
    Hi whiterabbit2754, Thanks for your question and I wanted to let you know that yes, we do have rooms which have "wet rooms". We also have frames and seats for use in the room on request. I hope this helps and thanks... More
    1
    Vote
    Bonnie B
    4 April 2017|
    Answer
    Response from Della E | Property representative |
    Hi Bonnie B, Thank you for your message, bookings through Great Rail Journeys are automatically allocated into Classic rooms. If you would like an upgrade then please contact Great Rail or the hotel directly to check... More
    1
    Vote
    Room Tips
    "A room with a view of the river and palace- and preferably a bay window too if you are lucky."
    Read review
    "The palace room with king bed- oversized with River view"
    Read review
    "rooms overlooking the river have the best views"
    Read review
    "Ask for a room in the main hotel if you want to use the pool. Otherwise you have to walk across the parking..."
    Read review
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