We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Best Western Inverness Palace Hotel & Spa

Save
Share
8 Ness Walk, Inverness IV3 5NG Scotland
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Priceline
US$333
View deal
Free cancellation until 08/10/21
Hotels.com
US$331
View deal
Free cancellation until 07/10/21
StayForLong
US$359
US$247
View deal
SAVE US$112
Expedia.comUS$331
Booking.comUS$333
Trip.comUS$359
View all 15 deals
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (539)
Room & Suite (377)
Dining (70)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
Read more
Updated 03/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Best Western Inverness Palace Hotel & Spa
Updated 03/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 38 hotels in Inverness
Location
Cleanliness
Service
Value
Best Western Inverness Palace Hotel & Spa located on the banks of Inverness opposite Inverness Castle. It is just a few minutes walk to the town centre. Discover a warm and friendly welcome at the stylish and contemporary hotel. Accommodation is offered over 2 period properties and modern refurbished cottage. Choose from Classic rooms to period River & Castle View rooms with a lovely view towards the Castle. Choose from dining in Brassiere, Bar or the Lounge where you can sit back and relax with a Matthew Algie freshly ground coffee and surf the web for free. Visit the newly refurbished Leisure Club with 50 foot swimming pool, sauna, Jacuzzi, steam room. You will enjoy a relaxing break in stylish surroundings here is a brief summary: Inverness City Centre location : Free Wifi : Car Parking : Leisure Club with 50 foot Swimming pool : Fitness Suite: Matthew Algie Coffee : Sleeping Beauty Spa.
Read more
Room & Suite (377)377
Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Board games / puzzles
Books, DVDs, music for children
Pets Allowed ( Dog / Pet Friendly )
Free public parking nearby
Paid private parking nearby
Car park
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Shallow end in pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kids' meals
Snack bar
Special diet menus
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Show more
Room features
Blackout curtains
Fireplace
Housekeeping
Interconnected rooms available
Room service
Flatscreen TV
Walk-in shower
Bath / shower
Safe
Telephone
Wardrobe / wardrobe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Landmark view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
City View
Languages Spoken
English
1,993Review38Q+A100Room tips
Traveller rating
  • 884
  • 658
  • 274
  • 121
  • 56
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Simon999999999 wrote a review 19 Apr
Yorkshire, United Kingdom72 contributions45 helpful votes
Stayed here a few times and service has always been great. Rooms are clean and staff are friendly and helpful. On site parking a little limited but plenty of space an roads nearby which is free after a certian time.
Read more
Review collected in partnership with Best Western
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
Share
Angus wrote a review Nov 2020
Wick, United Kingdom58 contributions48 helpful votes
Hotel's Favourite
The hotel is situated in the centre of Inverness over looking the river. We have a river view room which I would say is a must.The room is very nicely decorated and very spacious. All the staff at the hotel make you feel very welcome.The spa which is part of the hotel is another must, good sized pool ,gym and if you require a massage this is also available. The only downside to hotel is the dinner experience is not very great we had fish and the batter was just far to greasy so nothing to shout about. But I would say our overall experience of the hotel is very good.
Read more
Date of stay: November 2020
1 Helpful vote
Helpful
Share
Response from Angelika Malinowska, Other at Best Western Inverness Palace Hotel & Spa
Responded 16 Nov 2020
Thank you so much for your lovely review, Angus B ! We are pleased to hear that during your stay you were impressed with so many aspects and you found the team friendly. However, I am very upset to hear about your dinner experience, this is disappointing to hear as we always take pride in our service and quality. I will definitely raise this with the Food and Beverage manager to discuss with their team. We hope you will come back and see us again soon, Kind regards, Angela
Read more
graemegolding wrote a review Mar 2021
1 contribution1 helpful vote
A great place to stay, clean and tidy, helpful staff, good price, nice rooms. The food was good, they did very well in these difficult times. Central area by the river, some lovely walks to be had. Well worth a stay.
Read more
Review collected in partnership with Best Western
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
1 Helpful vote
Helpful
Share
Response from Rec Eption, Other at Best Western Inverness Palace Hotel & Spa
Responded 5 Mar 2021
Hi Graemegolding, Thank you so much for your lovely review! We are really glad to hear that you enjoyed your stay with us even during these strange times. We are happy we are able to help our essential and key workers with a comfortable and relaxing experience. We hope to see you again soon. Kind regards Samantha Coutts
Read more
ladarian wrote a review Dec 2020
scotland15 contributions11 helpful votes
Have stayed here a few times and have always been happy with everything, it is well looked after with a stunning entry and bar area. Its great to be able to use the lovely leisure facilities and only a few minutes walk to bars, shops restaurants and theatre
Read more
Review collected in partnership with Best Western
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Share
Response from Sara Fenwick, Other at Best Western Inverness Palace Hotel & Spa
Responded 23 Dec 2020
Hi Iadarian, Thank you so much for your lovely review! we are delighted that you have enjoyed each stay with us as well as our location. We are also so happy to hear that you enjoyed our new Leisure Club. We hope to see you again soon! Kindest regards Samantha Coutts
Read more
Jfindlay wrote a review Dec 2020
Aberdeen, Scotland10 contributions8 helpful votes
Stayed here for my birthday weekend in Dec. Felt very welcome and safe at all times, especially just now in the middle of a Pandemic. Service was excellent and staff were friendly and professional. Cannot wait to visit again.
Read more
Review collected in partnership with Best Western
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
Helpful
Share
Response from Angelika Malinowska, Other at Best Western Inverness Palace Hotel & Spa
Responded 15 Dec 2020
Thank you so much for taking the time to leave us a nice review, Jfindlay. I am happy to hear that you enjoyed your stay for your birthday celebrations and found our team friendly and professional. It is great to hear that you have rated our hotel so highly and we are very happy that you will come back in the future, we look forward to seeing you again. Best regards, Angela
Read more
Previous
PRICE RANGE
US$98 - US$318 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western inverness palace hotel inverness, best western inverness palace hotel and spa, inverness best western
LOCATION
United KingdomScotlandScottish HighlandsInverness
NUMBER OF ROOMS
110
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Best Western Inverness Palace Hotel & Spa
Which popular attractions are close to Best Western Inverness Palace Hotel & Spa?
Nearby attractions include The Malt Room (0.3 km), Breakout Games (0.3 km), and North Coast 500 (0.2 km).
What are some of the property amenities at Best Western Inverness Palace Hotel & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Best Western Inverness Palace Hotel & Spa?
Top room amenities include a flat screen TV, blackout curtains, and a fireplace.
What food & drink options are available at Best Western Inverness Palace Hotel & Spa?
Guests can enjoy an on-site restaurant, breakfast, and free instant coffee during their stay.
Is parking available at Best Western Inverness Palace Hotel & Spa?
Yes, free public parking nearby, a parking garage, and paid private parking nearby are available to guests.
What are some restaurants close to Best Western Inverness Palace Hotel & Spa?
Conveniently located restaurants include Milk Bar, Coyote's Inverness, and Miele's Gelateria.
Are there opportunities to exercise at Best Western Inverness Palace Hotel & Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Best Western Inverness Palace Hotel & Spa located near the city centre?
Yes, it is 0.4 km away from the centre of Inverness.
Are any cleaning services offered at Best Western Inverness Palace Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Inverness Palace Hotel & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Inverness Palace Hotel & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.