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Best Western Inverness Palace Hotel & Spa

About
Location
Cleanliness
Service
Value
Certificate of Excellence
Best Western Inverness Palace Hotel & Spa located on the banks of Inverness opposite Inverness Castle. It is just a few minutes walk to the town centre. Discover a warm and friendly welcome at the stylish and contemporary hotel. Accommodation is offered over 2 period properties and modern refurbished cottage. Choose from Classic rooms to period River & Castle View rooms with a lovely view towards the Castle. Choose from dining in Brassiere, Bar or the Lounge where you can sit back and relax with a Matthew Algie freshly ground coffee and surf the web for free. Visit the Leisure Club with 50 foot swimming pool, sauna, Jacuzzi, steam room. You will enjoy a relaxing break in stylish surroundings here is a brief summary: Inverness City Centre location : Free Wifi : Car Parking : Leisure Club with 50 foot Swimming pool : Fitness Suite: Matthew Algie Coffee : Sleeping Beauty Spa.
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Property amenities
Pool
Room Service
Pets Allowed ( Dog / Pet Friendly )
Free High Speed Internet (WiFi)
Wheelchair Access
Restaurant
Spa
Public Wifi
Dry Cleaning
Meeting Rooms
Hot Tub
Fitness Centre with Gym / Workout Room
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
Breakfast Available
Sauna
Electric Vehicle Charging Station
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Room features
Non-Smoking Rooms
Family Rooms
Good to know
HOTEL STYLE
Great View
Business
HOTEL CLASS
Location
Full view
100Great for walkers
Grade: 100 out of 100
188Restaurantswithin 0.5 km
57Attractionswithin 0.5 km
Reviews (1,690)
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1,577 results
Traveller rating
699
534
215
92
37
Traveller type
Time of year
LanguageEnglish
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699
534
215
92
37
Show reviews that mention
All reviews the river starbucks coffee valet service steam room swimming pool leisure facilities car park a river view room leisure club lovely hotel an upgrade restaurant staff city centre buffet breakfast great room reception area weekend break
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1 - 5 of 1,577 reviews
Reviewed 5 days ago

Went to Inverness for a little break before the Holiday Season. I was pleasantly surprised by the great location, staff and amities at this hotel for the price. Free wifi, breakfast was included. Staff gave m e a map and set me up for where...More

Review collected in partnership with Best Western
Date of stay: December 2018
Thank J F
Response from Aimee A, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded 4 days ago

Thank you for your fantastic review, J F! It's great to hear that you enjoyed your pre-holiday holiday in Inverness. I'm glad that we were able to help with attractions and directions during your stay. I hope that we can welcome you back again soon....More

Reviewed 1 week ago via mobile

Love this hotel! First time in my life that I’ve had a really intense conversation with the Chef about Porridge! That Chap really knows his stuff, and my friend has special dietary needs and was really impressed as well. Welcome at the hotel was warm...More

Date of stay: December 2018
1  Thank S7458OHbrianb
Response from Sara F, Manager at Best Western Inverness Palace Hotel & SpaResponded 6 days ago

Hi Hbrainb, Thank you so much for taking the time to write your review. Sam our Head Chef is very pleased to hear that he made such a good impression on you during your stay! Its really nice to hear that you enjoyed your stay...More

Reviewed 1 week ago via mobile

Hotel nice and warm although housekeeping turn the heating off when they make up your room. My room on the forth floor was fine, clean and functional. Bathroom had a full size bath. Bar food good but refreshments hotel prices. Breakfast had a good selection...More

Date of stay: December 2018
1  Thank M2281GGbrians
Response from Aimee A, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded 4 days ago

Thank you so much for taking the time to write your review, M2281GGbrians! I'm delighted to hear that you enjoyed your stay. It's great that you enjoyed breakfast, though I'm sorry to hear that you were disturbed by noise from the fan. I hope that...More

Reviewed 2 weeks ago via mobile

Stayed here earlier in the year and was disappointed as there were major renovation works were being carried out. They are all finished now and what a difference. Staff were fantastic from the moment we arrived till we left. Check in staff, leisure club staff,...More

Date of stay: December 2018
Thank pauljam0
Response from Aimee A, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded 1 week ago

Thank you so much for taking the time to write your great review, Pauljam0! It's fantastic to hear that you enjoyed your stay and were impressed with the new lounge/lobby area. We're very proud of the way it turned out. It's really good to hear...More

Reviewed 2 weeks ago via mobile

Didn't think I did party nights until last night, fantastic time. Beautiful hotel, lovely staff, very tasty food, good band also. All in all, a great night. Wound definitely recommend. Will hopefully be back for a festive party night next year.

Date of stay: December 2018
2  Thank SandieCM
Response from Aimee A, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded 2 weeks ago

Thank you so much for your review, SandieCM! It's fantastic to hear that we've been able to convert you to party nights! I'm so pleased that you enjoyed your night and hope that we will be seeing you again next year. Kind regards, Aimee

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Questions & Answers
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JimR2172
27 June 2018|
Answer
Response from Aimee A | Property representative |
Hi Jim, Thank you for your question. We are dog friendly, however there is a charge of £15 per dog per night with a maximum of 2 dogs in 1 room. I hope this helps! :) Kindest regards, Aimee
-1
Votes
Susie G
28 January 2018|
AnswerShow all 3 answers
Response from Aimee A | Property representative |
Hi Susie, Yes we do have disabled/accessible rooms with showers. If you have any other questions please don't hesitate to ask. Kindest regards, Aimee
0
Votes
gkullis
12 December 2017|
AnswerShow all 3 answers
Response from Aimee A | Property representative |
Hi Gkullis, I'm sorry, TripAdvisor won't let me attach the link or document with the price list. If you search Google for Sleeping Beauty Salon Inverness. When you're on their website select Inverness Palace Hotel and... More
1
Vote
Room Tips
"Ask for a room with view of river and castle"
RichardU263
6 Nov 2018
Read review
"River view a must if travelling for leisure"
afterry
4 Nov 2018
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"4th floor is quietest cause no rooms upstairs. Hotel and staff are lgbt friendly."
Parkside333
8 Oct 2018
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"Choose rooms facing the river."
818raviw
29 Sep 2018
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PRICE RANGE
US$77 - US$340 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western inverness palace hotel invernessbest western inverness palace hotel and spainverness best western
LOCATION
United KingdomScotlandInverness
NUMBER OF ROOMS
110
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