Jurys Inn Inverness
821 reviews
#25 of 38 Hotels in Inverness
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Millburn Road, Inverness IV2 3TR Scotland
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (148)
Dining (62)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
- Contactless check-out
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Updated 23/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Jurys Inn Inverness
Updated 23/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#25 of 38 hotels in Inverness
Location
Cleanliness
Service
Value
Having recently undergone a multi-million pound refurbishment, Jurys Inn Inverness boasts 118 newly designed bedrooms furnished with large soft DREAM bed by Jurys Inn, work desk, free BT Wi-Fi internet access, en-suite bathrooms with complimentary toiletries, and flat screen TV with Freeview. Situated just outside the city centre on Millburn Road, 2.2 miles from Inverness railway station, our hotel in Inverness is perfectly placed for visiting the 'Capital of the Highlands'. A stone's throw away from the impressive scenery of the Beauly Firth, Jurys Inn Inverness also offers easy drives to famous Scottish landscapes and Lochs, from the Cairngorms National Park to the mythical Loch Ness. Inverness city centre is a thriving hub of Scottish culture and heritage, whether exploring the Inverness Museum & Gallery or taking in some culture at the Eden Court Theatre, Jurys Inn Inverness is ideally located. The city is also home to a range of fantastic restaurants and bars, some of which have picturesque views of the River Ness. Jurys Inn Inverness offers the Dornoch Bar for those wishing to relax with a beverage or light meal after a long day of city exploring, or business. Our Cromarty Restaurant provides a friendly atmosphere for our guests to enjoy a delicious meal surrounded by contemporary decor. 24 hour room service is also available. The hotel is home to Juvenate Health and Leisure Centre, with indoor heated pool and fully-equipped gym, and also has 4 flexible meeting rooms on site accommodating up to 250 delegates.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Spa
Paid public parking on-site
Wifi
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Special diet menus
Banquet room
Meeting rooms
Massage
Steam room
Baggage storage
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Location
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821Reviews17Q+A30Room tips
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We stayed three nights in this hotel and overall it's pretty run down. Even without considering the old fashioned internal design, the rooms are very aged, from the broken tiles in the bathroom to the stains in the carpet; lack of attention to details is evident, too, for example in the broken soap dispensers, as well as the low level of cleanliness, proudly shown by the yellow shower curtains. At least linens are clean. At the time of our visit, breakfast wasn't served in the communal room because of Covid, but delivered in front of every guest's room in the morning. This was actually a smart and nice touch and, even if small, it was of good quality. Overall pleased with Covid regulations in place. Staff is professional, though not very friendly or warm. Price is in general affordable, though not worthy of what you get in return. It's evident that this hotel screams for a big refurbishment to go back to its past glory (if there had ever been one),…
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Date of stay: October 2020
Cleanliness
Service
Sleep Quality
2 Helpful votes
Helpful
Response from Duty Manager, Guest Services / Front Office at Jurys Inn Inverness
Responded 19 Jan 2021
Dear guest, Thank you for taking the time to leave feedback about your recent stay at the Jurys Inn hotel in Inverness. We appreciate all the reviews from our customers as that helps us to improve our service. Please let me assure you all comments are being looked by the relevant department managers. If you wish to discuss anything further please fin our email adders bellow. TIN_operations@jurysinns.com Thank you again for your feedback and have a great day ahead. Kind regards Sara Ilukowicz, Duty Manager
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booked this after a former hotel cancelled due to Covid. Having stayed at Jurys inn Aberdeen a few times we expected a 4* type of accomodation. definitely was not. arrival check in was ok..polite staff. hand sanitiser at door. lift floor was needing swept out. carpet in corridor badly stained. we had a basic double plus single bed room. i jokingly said to hubby he could have the single! on first glance room looked clean and tidy. closer inspection was another matter but mostly cosmetic. decor badly needing redone. our bedroom window didnt shut properly, almost like the frame was bent! i dont like warm rooms, and usually have window open a fraction...but the weather was awful. when we tried to close window properly..had to force it! was terrified it would break...and still we had wind whistling through it. curtains were missing hooks. carpets badly stained. very poor lighting...nothing overhead beside bed. not great for makeup or hair. mirror above desk was covered in "wipe" marks. side of the desk had splashes from tea/coffee. the bathroom was in a very poor state. door had big chunks missing at the bottom. the bath panel silicon was peeling off. the vent above the bath was coming off. very old fixed head shower...yellowed with age. alot of mouldy patches. the built in toilet roll holder had some dubious brown marks. the floor...behind the door very dusty. i actually went over everything with sanitiser. the beds? nice comfy pillows, comfy bed...but double is a "small" double...so i slept in the single! which was fine...proper bed, not a pullout sofa style. we ate in restaurant both nights. food was ok, but a bit pricey for what was a pretty basic menu. very polite waaiter on..think he was called Aaron? we didnt have breakfast...learned from a previous hotel that the Covid breakfast was not worth paying for. all in all...it was ok, but nothing special. would i return? doubt it. as i said previously, most things a cosmetic issue so NO..i didnt go charging down to reception demanding another room..i imagine theyre all the same.…
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Date of stay: November 2020
Rooms
Service
Sleep Quality
Helpful
Response from Emily Hay, Guest Services / Front Office at Jurys Inn Inverness
Responded 8 Dec 2020
Dear Onadietagain, Thank you for taking the time to fill in a review on your recent stay at Jurys Inn Inverness. We value all feedback whether that be positive or negative. I am very sorry that you found your room to be dirty and you had issues with the window and I would like to assure you that this is not our normal practice and is being fully investigated by our Head Housekeeper. If you wish to discuss anything further please contact us directly at the hotel. Kind Regards Gary Howe Front Office Manager
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Be very careful if booking during these covid19 times. My elderly, pensioner mother is still waiting on a refund of £225 from this hotel after coronavirus prevent us staying as the hotel was closed. We are nearly 4 month's later with umpteen emails via booking.com and Jurys Inn who are not even replying now. Totally unacceptable.
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Date of stay: June 2020Trip type: Travelled with family
Helpful
Response from Emily Hay, Guest Services / Front Office at Jurys Inn Inverness
Responded 19 Oct 2020
Dear Chalkie1608 Please accept my sincere apologies for the issues you and your mother have experienced. Please can you contact me on the below email so we can discuss this matter further. Kind regards Emily Hay Food and Beverage Manager emily_hay@jurysinns.com
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How does this hotel get 4 stars ? Breakfast is delivered (thrown at your door around 6am) which woke us up each day. You are then expected to go down to Reception before 10am to get a hot bap !!! Why ? 4 stars & we have to wait around 15 mins in Reception while they get a couple of Baps ready !!! Stayed in 3 other hotels in days leading up to this stay & ALL supplied a cooked breakfast in the Restaurant. Why is this one not doing the same.? Room just about ok but really nothing special & Reception staff very very very slow. Last time I stay at a Jury’s Inn.
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Date of stay: October 2020Trip type: Travelled as a couple
Helpful
Just back from a weekend at this lovely hotel we were visiting the Highland Wildlife Park & Landmark Adventure Park.. obviously due to covid things are very different now but the staff are handling these unprecedented times remarkably well & everywhere is spotlessly clean... lovely breakfast picnic delivered to the room every morning & a breakfast roll can be picked up downstairs as well if required.. we had dinner in the bar our 1st night & the food was lovely.. We used the pool & jacuzzi to relax all very well organised only so many people allowed in at one time plenty signs everywhere to keep you right..Will definitely be back nxt time we're in that neck if the woods.. thx for a great stay 👍
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Date of stay: October 2020Trip type: Travelled with family
Helpful
Response from Emily Hay, Guest Services / Front Office at Jurys Inn Inverness
Responded 16 Oct 2020
Dear Lilgar, Thank you for your review, I am delighted that you enjoyed your stay overall and that you have a great time at the Wildlife Park and Landmark! I hope we can welcome you again in future. Please feel free to contact me direct If I can be of any further assistance or if you are returning to the hotel. Once again thank you and have a great day. Kind Regards, Emily Hay Food and Beverage Manager emily_hay@jurysinns.com
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PRICE RANGE
US$68 - US$244 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
thistle inverness hotel inverness, inverness thistle hotel
FORMERLY KNOWN AS
The Inverness Hotel
LOCATION
United KingdomScotlandScottish HighlandsInverness
NUMBER OF ROOMS
118
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Claim Your Listing Frequently Asked Questions about Jurys Inn Inverness
Which popular attractions are close to Jurys Inn Inverness?
Nearby attractions include Lounge and Bar at the Kingsmills (1.1 km) and Vue Cinema (1.1 km).
What are some of the property amenities at Jurys Inn Inverness?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Jurys Inn Inverness?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Jurys Inn Inverness?
Yes, free parking and paid public parking on-site are available to guests.
What are some restaurants close to Jurys Inn Inverness?
Conveniently located restaurants include Howdens Garden Centre Restaurant, Inshes Gate Brewers Fayre, and The Fluke.
Are there opportunities to exercise at Jurys Inn Inverness?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Jurys Inn Inverness?
Yes, dry cleaning and laundry service are offered to guests.
Does Jurys Inn Inverness offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Jurys Inn Inverness?
Many travellers enjoy visiting Clava Cairns (7.4 km), Inverness Castle Viewpoint (1.8 km), and Inverness Town House (1.7 km).
Is Jurys Inn Inverness accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.