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Mercure Inverness Hotel

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Mercure Inverness Hotel
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968 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Inverness Hotel
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Showing 879: English reviews
London, United Kingdom
Level Contributor
60 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 20 May 2016

The selling point for this moderately corporate city centre hotel is the location. Get a room with a river view and the vista is unbroken. The breakfast is fairly predictable and the room and bed are comfortable, and the bathroom clean. Staff are kindly and considerate, and all felt very satisfactory.

Helpful?
1 Thank IanSeph
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest Thank you for your excellent review, I am delighted that you enjoyed your visit to Inverness and found our team helpful. I have shared your review with them to encourage them to keep up the great work they do and continually try to improve our service. I do hope that we can welcome you back in the near... More 

montrose
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 18 May 2016

i found this hotel on itison offering a deal for dinner +wine&B+B.we had the evening meal and choose an alternate meal,which we thoroughly enjoyed ,the wine was also very nice.in the morning breakfasts were buffet with a good selection,the staff werefriendly and efficient. the location cannot be bettered with views over the river and right in the centre of town.... More 

Helpful?
1 Thank jimmybMontrose
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay and provide us with good, constructive feedback that we will use as we continually try to improve our service. We are in the process of refurbishing the Hotel and are starting major work on our bedrooms, bathrooms and public areas later this year so I do hope... More 

Scotland, United Kingdom
Level Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 17 May 2016

Positives: Handy for the station; breakfast staff were friendly; breakfast was okay Negatives: I was originally given the smallest double room I'd ever seen - nothing like the rooms on the website. Walls were filthy; water leaking down the walls from the room above. Moved to a bigger room - yes, they do have them, so insist if they try... More 

Helpful?
Thank 880AnneT
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay with us, I am sincerely sorry that you have left the hotel with unresolved issues. I would like the opportunity to discuss these with you and would appreciate it if you could contact me directly, unfortunately the rules of this forum do not allow me to post... More 

Travellers are raving about these Inverness hotels

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 May 2016 via mobile

Had a fantastic stay. Room staff and service 10 out of 10. Only gripe black pudding on breakfast menu but none at buffet. Don't hesitate to book highly recommended.Right in the city centre don't listen to negative reviews.

Helpful?
1 Thank 171288
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest Thank you for your excellent review, I am delighted that you enjoyed your visit to Inverness and found our team helpful. I have shared your review with them to encourage them to keep up the great work they do and continually try to improve our service. I do hope that we can welcome you back in the near... More 

Fort William, United Kingdom
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 13 May 2016

Very nice hotel.We stayed here over night on a Saturday.God food,very pleasant staff great breakfast.We were given an upgrade when we arrived.Nice size room with TV tea,coffee,hairdryer Tec.Bathroom good size with a magic shower very powerful.

Helpful?
1 Thank 34CMS
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest Thank you for your excellent review, I am delighted that you enjoyed your visit to Inverness and found our team helpful. I have shared your review with them to encourage them to keep up the great work they do and continually try to improve our service. I do hope that we can welcome you back in the near... More 

Orkney Islands
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 May 2016 via mobile

This hotel needs some major work done to bring it up to a reasonable standard. There was a bucket in the bar to catch drips from the ceiling, we paid £12.80 for a pint and a glass of wine, and the gym was a disgrace. The breakfast was excellent though. I will never stay there again, very disappointed.

Helpful?
Thank OrkneyIslandsTerrors
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay with us, I am sincerely sorry that you have left the hotel with unresolved issues. I would like the opportunity to discuss these with you and would appreciate it if you could contact me directly, unfortunately the rules of this forum do not allow me to post... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 May 2016 via mobile

We stayed at the Mercure which was very good ( 2 night stay), so good idea to get some laundry done after you have been traveling for three weeks. Hotels don't seem to have self service laundries, and it cost a fortune to have it done. Asked everyone & knew where there was a laundry, so I went on trip... More 

Helpful?
1 Thank Julie H
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay with us, I am glad that you found the laundry facilities but puzzled as to why none of our team knew the location as they have directed lots of guests there! I do hope that we can welcome you back int he future. Kind regards Fraser Peterkin... More 

Glasgow, United Kingdom
Level Contributor
53 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 9 May 2016 via mobile

The interior is modern and the rooms are a decent size and appear to have been recently decorated. The hotel is right in the centre of Inverness and the main shopping centre is 2 minutes walk. The hotel is also situated next to the river and the bridge which is lit up at night. Tea and coffee making facilities in... More 

Helpful?
1 Thank GMEB1971
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest Thank you for choosing to stay with us and for taking the time to review your visit. I am glad that you enjoyed the view of the bridge at night and had time to take advantage of our central location. I do hope that we can welcome you back in the future. Kind regards Fraser Peterkin General Manager More 

Cleveland, Ohio
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 May 2016

I recently stayed at the Mercure Inverness Hotel and would not go back to it. The owners need to spend a little money and bring the rooms up to 2016 quality. My room was a compact double, which is small, but was fine for one person. The carpeting looked as if it had not been cleaned in years and was... More 

Helpful?
Thank Jill K
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay with us, I am sincerely sorry that you have left the hotel with unresolved issues. I would like the opportunity to discuss these with you and would appreciate it if you could contact me directly, unfortunately the rules of this forum do not allow me to post... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Choose the Mercure Inverness Hotel situated in the heart of Inverness' vibrant city centre on the bank of the River Ness, with the bustle of the thirving shops and local nightlife right on the doorstep. You can't get more central than this! ... more   less 

Additional Information about Mercure Inverness Hotel

Address: 33 Church Street, Inverness IV1 1DX, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Inverness
Price Range: €63 - €182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Inverness Hotel 3*
Number of rooms: 106
Reservation Options:
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Also Known As:
Ramada Inverness
Inverness Ramada
Mercure Inverness Hotel Scotland
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Inverness Hotel staff and other travellers.
7 questions
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Questions? Get answers from Mercure Inverness Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only book if they will guarantee a room overlooking the river.”
 of 5 bubbles davidbbousie, 22 Nov 2016 | Read review
“Ask for a Room looking over the River and a Large Room”
 of 5 bubbles mhdhomeimprovements, 21 Nov 2016 | Read review
“A river view is available and it was a lovely sight at night time.”
 of 5 bubbles patriciaodonnell1, 16 Nov 2016 | Read review
“I had a 5th floor room this time which means you don't hear the street noise”
 of 5 bubbles andyk0210, 27 Oct 2016 | Read review
“Rooms on riverside are quieter.”
 of 5 bubbles PollyDundee, 23 Oct 2016 | Read review
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