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Royal Highland Hotel

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18 Academy Street Station Square, Inverness IV1 1LG Scotland
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US$117
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US$112
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US$120
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Room & Suite (211)
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Payments made by partners impact the order of prices displayed. Room types may vary.

About

#29 of 38 hotels in Inverness
Location
Cleanliness
Service
Value
The Royal Highland Hotel is the oldest hotel in the centre of the Highland capital, Inverness. In 2000, the property was carefully restored, retaining its unique character associated with the bygone age. As soon as you enter the hotel you will appreciate this. In the foyer the grand staircase, the inspiration for the Titanic's staircase, leads to the 84 spacious refurbished bedrooms - all with very high ceilings. The decor is rich with traditional furniture and deep colours. The rooms all have soft furnishings and antique style furniture. The excellent bathrooms are generally medium to large in size. For over 151 years, the hotel has been looking after travellers from all over the world. Perhaps its popularity stems from the fact the hotel is a grand place to stay. Large bedrooms, large lounge areas, quiet meeting rooms, good food, prime location and friendly staff all play their part. All local amenities close to hand, but within a 5 minute drive you are out into the dramatic Highlands. Lochness is only 7 miles from the hotel.
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Full view
Property amenities
Free parking
Free internet
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Banquet room
Baggage storage
Parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Meeting rooms
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Desk
Housekeeping
Room service
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Complimentary toiletries
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Historic Hotel
Languages Spoken
English
2,486Reviews27Q+A100Room tips
Traveller rating
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Popular mentions
RoseL wrote a review Dec 2020
1 contribution4 helpful votes
Please be wary of your belongings when staying in this hotel. Item of value stolen from our room belonging to our daughter. Police involved & we were informed this isn’t the first time and there had been previous reports of suspicious staff members. No CCTV apart from in main areas so not looking likely that the person will be caught! Hotel staff were extremely unhelpful and despite the ongoing phone calls and email of item description etc they denied to the police it had even been reported missing! I never leave reviews but need to warn people before this happens to someone else’s family! Merry Christmas, thanks a lot Royal Highland 👍🏼
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Date of stay: November 2020Trip type: Travelled with family
4 Helpful votes
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Response from Royal Highland, Guest Services / Front Office at Royal Highland Hotel
Responded 16 Dec 2020
Thank you for the review though we are surprised as no such incident had been recorded with us. We hope you and family have Merry Christmas and we would look forward to welcome you back.
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Antelope80 wrote a review Nov 2020
Aberdeen, United Kingdom53 contributions13 helpful votes
Stayed here 20th Nov for 2 nights. Check in was great, the (older) gent that checked us in had a bit of banter, great welcome. Had to change rooms as we got a double instead of a twin, this was done quickly all be it through gritted teeth by the head receptionist. Went for a cocktail and the waiter that served us was very friendly and the cocktail was great. We had dinner in the restaurant the first evening and the food was delicious, and service great. We had an offer which included this and it was well worth the money. Gail welcomed us at breakfast with her colleague (didn't get her name) again very good service and food was ok, (we were hungover!). Again we went for a few cocktails before heading out and the same gent was on again, alas not making our cocktails this time only serving them. The second morning again Gail greeted us at breakfast and brought a smile to our faces, all be it at our expense from the day before haha. Will certainly use this hotel again and there is always a great offer to be had. Keep up the good work.
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Date of stay: November 2020
Value
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Response from Royal Highland, Guest Services / Front Office at Royal Highland Hotel
Responded 1 Dec 2020
Thank you for the kind review and for supporting us during these challenging times. Gail and her team are our very precious stars and we hope to welcome you back. Wishing you and family a Very Happy Festive period in the coming times.
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Collene wrote a review Nov 2020
1 contribution2 helpful votes
My partner and I stayed at the hotel on the 17th of November. I am exempt from wearing a mask due to medical reasons. When we went to the bar I was asked to show a exemption badge. I don't believe I should have to display that I have a condition that's means I don't have to wear one. The barman pointed to a seat and told me to sit there and was rude toward us. We ordered a drink each and mine was wrong. When my partner went to get it changed he was spoken to in a terrible manner by the barman. We had planned on having a meal there but we were made to feel so uncomfortable that we left. We ended up checking out around midnight as we were treated terribly and it ruined our night. When I contacted management they said that it was law to show exemption which it is not. He said that I was claiming to be exempt. They did not take my complaint seriously even though it's classed as a breach of my human rights. No one should speak to anyone that way let alone staff in an establishment where you are staying! I would not recommend this hotel to anyone after the treatment we recieved.
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Date of stay: November 2020Trip type: Travelled as a couple
2 Helpful votes
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Response from Royal Highland, Guest Services / Front Office at Royal Highland Hotel
Responded 1 Dec 2020
Thank you for the review and while we thank you for supporting us during these trying times. We apologise for any inconvenience but we are duty bound to follow the government guidelines for the safety of our other guests and our employees during these trying times and we hope you will definitely understand the situation. We thank you once again and we hope to welcome you back and also wishing you and family a Very Happy Festive Period ahead.
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RKE1975 wrote a review Nov 2020
28 contributions58 helpful votes
Got a super deal for 2 nights bed & breakfast with dinner and a cocktail on the first night. We were lucky enough to get a free parking space outside the hotel, but to be fair there’s reasonably priced parking nearby so wouldn’t be any bother if necessary. Check in smooth and efficient but quite indifferent service, neither friendly nor unfriendly. Room spotlessly clean and well appointed but very outdated decor and rather drab - couldn’t even call it old fashioned or traditional, it’s just dated! Dinner was very very good and the cocktail was really good, however had it not been included in our deal I would have been horrified at the prices being charged. £9 for a deep fried starter and £17 for fish and chips : both nice but not huge portions. Add this together with a glass of wine and it’s £34 pounds per head for pakora, fish and chips and a wine : now that’s REALLY expensive in a hotel of this standard and does not represent good value for money at all. In essence it would be £80 per couple by the time you tip, and to be fair there is such a great choice of restaurants in inverness you’d get far better value elsewhere. Breakfast is continental style and very very basic, but the lady in charge of breakfast was lovely. So friendly, warm and professional and was the only stand out member of staff we encountered: the rest just do their jobs and no more. All in all I’d return for the location and the cleanliness, however I wouldn’t say it’s the sort of hotel where you’d want to spend much time in your room as it’s rather depressing and dingy. And I would never eat in the hotel unless it was included in the deal - I couldn’t justify the money for low quality (but tasty) food. Staff need to be more welcoming and the rooms and corridors certainly need upgrading.
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Date of stay: November 2020Trip type: Travelled as a couple
5 Helpful votes
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Response from Royal Highland, Guest Services / Front Office at Royal Highland Hotel
Responded 1 Dec 2020
Thank you for the kind review and for your support during these challenging times. We have noted your observations very carefully and will take actions wherever necessary. We would look forward to welcome you back and we also wish you and family a Very Happy Festive period ahead.
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pete8564 wrote a review Nov 2020
92 contributions113 helpful votes
Do yourself a favor go elsewhere. The cover photo paints a picture of grandeur, the main reception is, but thats where it ends. The rooms are outdated, they are not dirty, but they are not clean??? The internet is poor at best. The restaurant is dirty and smelly, the food is DISGUSTING, in all my years I have never tasted a burger as bad as my wife had tonight, if it wasn't for the grease the starter would have been tasteless. A full Scottish breakfast is included in the price but due to covid its been changed to a continental breakfast only, thats unless you pay an extra £5 then you can have a full Scottish breakfast. I'm booked for two nights, I want to go home, I'm not looking forward to my second night. On a plus side the TV works.
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Date of stay: November 2020Trip type: Travelled with family
6 Helpful votes
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PRICE RANGE
US$71 - US$174 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
royal highland inverness, hotel royal highland
LOCATION
United KingdomScotlandScottish HighlandsInverness
NUMBER OF ROOMS
86
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Frequently Asked Questions about Royal Highland Hotel
Which popular attractions are close to Royal Highland Hotel?
Nearby attractions include The Malt Room (0.2 km), Breakout Games (0.2 km), and North Coast 500 (0.3 km).
What are some of the property amenities at Royal Highland Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and free parking.
What food & drink options are available at Royal Highland Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Royal Highland Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Royal Highland Hotel?
Conveniently located restaurants include Milk Bar, Cheese & Tomatin, and Coyote's Inverness.
Is Royal Highland Hotel located near the city centre?
Yes, it is 0.7 km away from the centre of Inverness.
Are any cleaning services offered at Royal Highland Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Royal Highland Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Royal Highland Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Royal Highland Hotel?
Many travellers enjoy visiting Inverness Castle Viewpoint (0.3 km), Inverness Town House (0.2 km), and Market Cross (2.8 km).
Is Royal Highland Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.