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Hallmark Hotel Glasgow

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Hallmark Hotel Glasgow
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1,897 Reviews from our TripAdvisor Community

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Showing 1,855: English reviews
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Biggar, United Kingdom
Reviewed yesterday NEW

I recently visited this hotel for a spa and afternoon tea deal with my mother at the end of February. When we arrived, we were told where to go by the receptionist, and offered towels and slippers, however he later informed us that use of these were £5 each, a disappointment as we had purchased a spa package. We were...

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Thank Lauren99May
Fort William, United Kingdom
Reviewed yesterday NEWvia mobile

Stayed here for a family get together and it was very good. The staff actually couldn't have been nicer 😊😊 great location and secure car parking. Everywhere was very clean and we will stay again. Breakfast was tasty and well organised. Check in and out was very quick and easy.

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Thank Sunshine_please35
Cumbria
Reviewed 2 days ago NEWvia mobile

Two night stay, twin room, travelled with 17 yr old daughter for shopping trip. Check in was quick and efficient. All staff were friendly and very helpful. Rooms were nice and spacious and were cleaned daily. Thermostat controlled rooms with Tea, coffee, fridge, hair dryer, tv and a Powerful shower. Good buffet breakfast with well organised staff. Pleasant bar area...

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Helpful?
Thank LaughingboyCumbria
Management response:

Dear LaughingboyCumbria It was a real pleasure to read your review, and your generous comments about your experience at the Hallmark Hotel Glasgow - I'm delighted that you enjoyed your stay with us. Kind reviews such as yours are very much appreciated by all of the staff at the hotel - and I hope that we'll have the opportunity welcome...

A TripAdvisor Member
2 reviews
Reviewed 2 days ago NEWvia mobile

Stayed here for the All Scotland Irish Dancing , Laura Ann reception made our stay very welcoming, its family friendly , swimming pool kids loved , food was average would not rate the evening meal at all , but I still have to give top marks

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Thank A TripAdvisor Member
Management response:

Dear Paula Thank you for your 5 star review following your recent stay with us. I am glad hear there were aspects to your stay that you enjoyed and for your special mention for Laura on reception. I am sorry to hear the food in the evening was not to your satisfaction and I will feedback all your comments to...

Leeds
Reviewed 2 days ago NEWvia mobile

We've stayed here many times as the location suits us and there is convenient parking. When it was Menzies the service used to be great too...unfortunately it's gone downhill since the hallmark. We asked that there was no heating on when we arrived as we like the room cool... although the heating was off the room was too hot to...

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Helpful?
Thank Kazw2_11
Management response:

Dear Kazw2_11 Thank you for your feedback, it is incredibly important to me and my team and we know we can only improve if we genuinely listen to what our guests are saying about us. Naturally I was incredibly disappointed to read about your experience of our hotel and hear about the shortfalls in product and service that you received...

Dumfries
Reviewed 3 days ago NEWvia mobile

Stayed in the hotel in January while at the Tattoo and seeing Donny Osmond at the Hydro and in February to see Still Game - each visit was really good. My son and daughter in law also stayed when they were at Still Game - turning into a hotel of choice when in Glasgow for this family! The first of...

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Thank jwdumfries
Management response:

Dear jwdumfries I was delighted to read your very kind comments following your second stay with us. We value the feedback that we receive from our guests and we are so pleased that your visit met your expectations from our food offering to the friendly service you received from our team. I do apologise for the queue at breakfast and...

London, England
Reviewed 1 week ago

lovely hotel, friendly staff, great pool - open late. Rooms were spacious and good quality for the price - breakfast was usual hotel hot buffet and was tasty. Great location for the Science Centre - only a 6 min drive away and an easy 10 minute walk into town. Excellent!

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Thank LadyDollis
Management response:

Dear LadyDollis We are delighted that you enjoyed your stay and that you have lots of good things to say about Hallmark Glasgow - thank you very much. Word of mouth is the truest form of approval. We have a fantastic location in the city of Glasgow and as a service led hotel we firmly believe in looking after all...

Dumfries and Galloway, United Kingdom
Reviewed 1 week ago

Comfortable hotel not too far from city centre and near the Riverside walks. Very pleasant staff on reception really helpful. We didn't use the pool so can't comment, breakfast was very nice, my only complaint was a very uncomfortable bed so didn't sleep well but would definitely stay again.

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Thank ann c
Management response:

Dear ann c I was delighted to read that you had a "pleasant stay". We value the feedback that we receive from our guests and we are pleased to hear that you enjoyed the service from the team and our breakfast offering. I will certainly be sharing your kind comments with my team. Thank you again and we look forward...

Paris, France
Reviewed 1 week ago

The family room was large enough, bathroom OK and clean. The bedding was not very comfortable. The situation is quite good: 15 min walking to the city center. The parking is not very large, but is cheap (7£ a day for patrons). The best is clearly the swimming pool which was really a plus.

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Thank Olivier D
Management response:

Dear Olivier D I was delighted to read your comments following your recent say with us. We value the feedback that we receive from our guests and we are so pleased to hear that you found the room spacious. I am sorry to hear that you found the bed uncomfortable and I will pass on your comments to the housekeeping...

Greenock, United Kingdom
Reviewed 1 week ago via mobile

Hotel has superb facilities. Rooms very spacious and all staff very friendly and approachable. 10 mins walk to city centre. The breakfast was excellent the various choices. Would recommend this hotel if you are planning to stay in Glasgow.

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Helpful?
Thank cmccahill
Management response:

Dear cmccahill Thank you for your 5* star review during your stay for a birthday celebration Your many positive comments are really appreciated and I would like to thank you for taking the time to inform us of your experience. We were pleased to read that you enjoyed your stay and have highlighted our friendly staff and approachable. Looking forward...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A few minutes walk from Glasgow Central Station this AA 4 star hotel offers quiet, spacious, air-conditioned rooms with free wi-fi, Sky Sports 1,2,3 and F1 in our rooms, leisure facilities and on-site parking. The "Waves" health and leisure club offers a 15 metre pool, steam room and fully equipped gymnasium. The Savannah Spa also offers 3 treatment rooms. Our bedrooms are quiet, spacious, modern, yet traditional and offer free Wi-Fi, 32 inch flat screen TVs with Freeview, ironing facilities, bathrobes, mini fridges, hairdryer and tea & coffee making facilities. The hotel has been accredited with a Silver award from Green Business Tourism. George Street, Argyll Arcade and the St Enoch Centre are all within a 10 minute walk, the SECC is a 15 minute walk and Scotland’s National Stadium at Hampden is 5 minutes away by car. Car parking is available at the hotel at a small cost. ... more   less 

Additional Information about Hallmark Hotel Glasgow

Address: 27 Washington Street, Glasgow G3 8AZ, Scotland (Formerly Menzies Glasgow Hotel)
Region: United Kingdom > Scotland > Glasgow > Anderston , City Centre
Price Range: €85 - €175 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Glasgow 4*
Number of rooms: 141
Reservation Options:
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Also Known As:
Best Western Glasgow
Menzies Hotel Glasgow
Hallmark Hotel Glasgow Scotland
Hotel Style:
#16 Romantic Hotel in Glasgow
#23 Luxury Hotel in Glasgow
#27 Business Hotel in Glasgow
#31 Family Hotel in Glasgow
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Glasgow staff and other travellers.
23 questions
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Questions? Get answers from Hallmark Hotel Glasgow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“hotel carpark as it is £7 to stay for 24 hours, where as it is only £5 to stay 24 hours in the carpark across the road.”
 of 5 bubbles Lauren99May, 27 Feb 2017 | Read review
“We requested high floor quiet room no 513 was very quiet.”
 of 5 bubbles annc157, 19 Feb 2017 | Read review
“Ask specifically for a quiet room if you like your peace because it is a busy hotel”
 of 5 bubbles J934VFkarenw, 11 Feb 2017 | Read review
“apartments are amazing ,corner rooms and excecutave rooms are huge”
 of 5 bubbles michelle227059, 1 Feb 2017 | Read review
“We stayed in Room 615...... excellent, bright and big.”
 of 5 bubbles RennieC_12, 22 Jan 2017 | Read review
5 of 5