I have just called this hotel to enquire about facilities re our stay in July to be advised that our booking is cancelled. We have paid over £400 already. We've had no contact and the person I spoke to couldn't give me a number for reservations, just kept repeating everything I need is online. It certainly isn't. All looks well online and the hotel is still being advertised in the usual places. We are meant to be attending a family wedding and this is now in jeopardy due to this abomination. I'm at a loss as how to contact this outfit to discuss. I see below another victim was cancelled on in April so it's not like there hasn't been time to contact all the booked guests. Absolute horror show.
Reservation had been canceled by the hotel a few days before I arrived, without any explication and any compensation. I booked for this hotel more than a month before, and it had been very complicated to find an other one with the little time I had. No help from the Glasgow Argyle Hotel staff neither from LGHHM reservation staff. They told they had contact me by phone whereas it was not the case. No telephone number was available for contact. A shame, unacceptable.
This hotel was the perfect location for attending an event on The Ferry. Staff were friendly, room was nice and breakfast was great. Plenty of parking across from the hotel which was good. Shame the beauty salon is no longer open but the facilities are lovely anyway.
Just back from a lovely day at the hotel, started with use of the pool, sauna and steam room followed by a few drinks in the bar then a delicious afternoon tea. Staff were amazing, Matthew, Gemma and Jordan were amazing and a credit to the hotel :-)
Booked into the Glasgow Argyle Boutique Hotel for my partners birthdays. As he has a busy and hectic live I wanted to ensure that he had plenty of space to relax and unwind and just have a couple of days to himself. I booked a loft suite to ensure that he had the space to do just that. We weren’t disappointed with the space. Very large living area, with space to dine behind lounge. Bathroom was also very large and added bonus being a 4 piece as it was only advertised with a bath. The mezzanine area upstairs was also generous in size with a very large comfy bed and a second tv also. The pool was more than adequate for what we wanted with a jacuzzi, steam room and sauna. With plenty of choice for breakfast we didn’t go hungry and again plenty of choice on the menu for lunch which was lovely. The hotel is in a slightly quieter part of the town, which suited us as we wanted to be away from all of the noise the nighttime brings, but still close enough to be in the thick of it should you want to be. Few negatives - Room wasn’t cleaned fully, the shower was a bit grimy and the floor wasn’t brushed properly as could feel the dirt on my feet when I removed my shoes. There was also a pasta pot in the cupboard, that should have been removed. The sofa and chairs although modern looking was not the most comfy, I kept slipping off and could not support my back due to style. No spare blanket either, which is normal in rooms. Carpet in hallway was really untidy looking and didn’t look as if it had been hoovered at all in days. 4pm check in is pretty late, but not a deal breaker. Parking is across from hotel which is great, however the hotel says you can’t book prior to arrival and the charge is £12 per night, yet I booked through an app days before arriving and paid £7 a night with a £0.99 booking fee, so £14.99 all in for the 2 nights, saving £9 with a guaranteed parking slot. All in the hotel was very good and would most definitely return again, however should the cleanliness not be up to standard for the cost paid, I will be saying something this time round.…
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing