Hotel Indigo Glasgow, an IHG Hotel
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75 Waterloo Street, Glasgow G2 7DA Scotland
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Room & Suite (376)
Dining (95)
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What you can expect during your stay
- Face masks required for staff in public areas
- Hand sanitiser available to guests & staff
- Staff required to regularly wash hands
Updated 17/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Indigo Glasgow, an IHG Hotel
More questions?
Updated 17/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Taxi service
Business Centre with Internet Access
Meeting rooms
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Walk-in shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Trendy
Languages Spoken
English, Spanish, Greek, Italian and 1 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
248Restaurantswithin 0.5 km
78Attractionswithin 0.5 km
Contact
75 Waterloo Street, Glasgow G2 7DA Scotland
Getting there
Car HireSee all Glasgow car hire
2847Reviews40Q+A100Room tips
Reviews
Traveller rating
- 1,691
- 844
- 206
- 61
- 45
Time of year
Traveller type
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Popular mentions
Location, comfort, facilities, amenities, F&B and above all, that staff were all on point. This was actually my second night in as many weeks and I lived every second of my stay. The central location is ideal - walking distance from Glasgow Central Station; the rooms offer understated luxury with Elemis toiletries. The staff, Ellie, Artur, Jennie and Leila are all perfect brand Ambassadors for IHG and I wouldn’t hesitate in recommending this hotel - thanks so much Hotel Indigo Glasgow!
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Date of stay: May 2022Trip type: Travelled
Room Tip: Central Location, walking distance from Glasgow Central and City Centre
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Helpful
Response from Colm Gregory, Guest Services / Front Office at Hotel Indigo Glasgow, an IHG Hotel
Responded 4 days ago
Hello tmatthew11, Thank you so much for such a positive review! Our team really are great aren't they? I know how much they appreciate being mentioned in reviews. It's always great to see returning guests, see you next time! Regards, Colm
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Arrived exhausted after a long few days travelling. Given a disabled room - not sure why. Only there one night so not that bothered. No ordinary hangers in the wardrobe - just a few for trousers. Called for some. Never came. No extractor fan in the bathroom, so mirror steamed up quickly and wet floor became very wet. Looked for hotel info binder and there was none. Found it on TV system, which states that breakfast is until 10.30 on weekdays. WRONG. (We had also asked a staff member about breakfast times the night before and she had said 10.30). Very unpleasant experience when we turned up for ours at 10.10 and got an aggressive and unhelpful response from several people. We got there in the end, but had to be very assertive to achieve that. Processes and customer service training seem poor. Apparently too difficult to do the obvious thing and change the TV system info. There must be incidents like this every day of the week. Not good enough. It’s not difficult to make customers feel welcome, valued and to have our needs met - but that’s the opposite of our experience when we went down for breakfast. Colm at the Front Desk was skilled in this and should mentor others. The supervisor did manage to get us some poached eggs and eventually refunded breakfast costs. Such a shame that these simple service failures tainted our stay. They could and should be easily fixed.…
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Date of stay: May 2022Trip type: Travelled
Room Tip: Check breakfast times!
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Helpful
Response from Colm Gregory, Guest Services / Front Office at Hotel Indigo Glasgow, an IHG Hotel
Responded 1 week ago
Hello AnnP5, Thank you for your detailed review and your kind words about myself. We have already taken steps to change how our information is communicated with our guests, for example, as of today we have placed signage in the lifts with the correct dining times. This has also been updated on the TV systems in the guest rooms. I am sorry for the issues you experienced during your stay, we want all our guests to feel welcomed and valued and I am sorry that this was not the case for you. Your comments have been shared with the relevant department managers so that they can address the relevant concerns raised and I hope that if you do return in the future you would have a more enjoyable experience. I would be happy to be a point of contact if you are ever back in the neighbourhood. Regards, Colm
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I've enjoyed my stay in the Hotel Indigo in Glasgow. The staff was friendly and very helpful when I needed something. The food in the restaurant was delicious. The hotel is located in the centre and close to the train station. The room was clean.
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Date of stay: April 2022Trip type: Travelled
Value
Rooms
Service
Helpful
Response from Colm Gregory, Guest Services / Front Office at Hotel Indigo Glasgow, an IHG Hotel
Responded 3 weeks ago
Hello BartVL01, Its always great to see when guests have enjoyed their time with us. Thanks for taking the time to share a review. Regards, Colm
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Nice central location. Lovely spacious clean room with fridge and safe at no extra cost. Nice modern bathroom with large shower cubicle. Let down a bit by the meal at night which was not great. And curiously the waiter was unable to supply a wine or drinks list.
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Date of stay: April 2022
Location
Cleanliness
Service
2 Helpful votes
Helpful
Response from Colm Gregory, Guest Services / Front Office at Hotel Indigo Glasgow, an IHG Hotel
Responded 4 weeks ago
Hello ShelKilmarnock, Thanks for such a positive review after your stay. We are working on a new food and beverage offering for our guests to enjoy, this has resulted in a bit of a delay for our drinks lists. Regards, Colm
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The hotel is well situated walking distance to the city center, including the train station, shops and restaurants. The rooms are uniquely and nicely decorated and include a colored nightlight in the bathroom.
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Date of stay: April 2022
Cleanliness
Service
Sleep Quality
2 Helpful votes
Helpful
Response from Colm Gregory, Guest Services / Front Office at Hotel Indigo Glasgow, an IHG Hotel
Responded 4 weeks ago
Hello Catherine S, Thanks for taking the time to post a review after your stay. Its great to see what our guests have to say about our property. Hopefully we can welcome you back again in the future. Regards, Colm
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PRICE RANGE
US$117 - US$189 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomScotlandGlasgowCity Centre / Anderston
NUMBER OF ROOMS
94
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Claim Your Listing Frequently Asked Questions about Hotel Indigo Glasgow, an IHG Hotel
Which popular attractions are close to Hotel Indigo Glasgow, an IHG Hotel?
Nearby attractions include Locked In Escape Room (0.3 km), Escape Glasgow (0.2 km), and Xcape Room (0.3 km).
What are some of the property amenities at Hotel Indigo Glasgow, an IHG Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Indigo Glasgow, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Indigo Glasgow, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Indigo Glasgow, an IHG Hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Hotel Indigo Glasgow, an IHG Hotel?
Conveniently located restaurants include Pizza Punks, Dakota Bar & Grill, and Saint Judes.
Are there opportunities to exercise at Hotel Indigo Glasgow, an IHG Hotel?
Yes, guests have access to a fitness centre during their stay.
Is Hotel Indigo Glasgow, an IHG Hotel located near the city centre?
Yes, it is 0.4 km away from the centre of Glasgow.
Are any cleaning services offered at Hotel Indigo Glasgow, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Indigo Glasgow, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Hotel Indigo Glasgow, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, Italian, Polish, and Greek.