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Crowne Plaza Glasgow

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#37 of 96 Hotels in Glasgow
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Crowne Plaza Glasgow
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2,207 Reviews from our TripAdvisor Community

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Showing 2,157: English reviews
Glasgow, United Kingdom
Reviewed 16 November 2014

We had a friends overnight at Crowne Plaza, first impressions when you walk into the lobby are impressive, a night bright and airy space - so far so good.. Check in was a bit time consuming and I wonder why considering I am a platinum member of IHG and you have all my details on file, the biggest negativity was...

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Helpful?
1Thank Scottex
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for taking the time to leave feedback. I am happy that overall you enjoyed your recent stay with us but apologise for the slight delay at check in. With regards to the room I am pleased to inform you that we are currently planning the next stage of our refurbishment programme which will include the bedroom areas. I...

Campbeltown, United Kingdom
Reviewed 15 November 2014 via mobile

After a 5 hour drive with road closures & delays we arrive to our card being declined!which I know worked and proved! The receptionist was most unwelcoming or helpful to this, we phoned the bank who said no problem.after being asked if we had sufficient funds by said receptionist !! I never planned a weekend and drove in horrendous conditions...

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Helpful?
Thank Isla B
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for taking the time to leave a review and I am genuinely sorry for the disappointing experience you have had. I have shared your comments with our Front Office Manager in order that certain procedures can be reviewed and follow up training take place as appropriate. We constantly strive to deliver a high standard of customer care to...

Edinburgh, United Kingdom
Reviewed 15 November 2014

we stayed here for one night. I chose it for its close proximity to the secc hydro. We were very impressed overall. The hotel was very clean and the staff generally friendly. However lots of the bar staff were not Scottish and they gave the impression they didn t care. The one Scottish bar maid we spoke to was so...

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Helpful?
1Thank annyb555
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for your review. I am very pleased to read that you had a good stay with us recently and that you would recommend us to others, we look forward to welcoming you back for another great stay. Kind Regards Dominic McVey General Manager

Reviewed 14 November 2014

Typical Crowne Plaza hotel which is larger than others I have stayed at. Nicest bar and Restaurant setting I have seen at a Crowne Plaza. Staff are nice but could do with a few more native Scots working there. Hotel Rooms are looking a bit worn and I had a upgraded room...

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Helpful?
1Thank Huw D
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for your feedback. I am very happy that you enjoyed the bar and restaurant at the hotel, I hope we can see you again for another great stay. Kind Regards Dominic McVey General Manager

Glasgow
Reviewed 13 November 2014

This hotel whilst a wee bit away from the city is excellent for events at the Secc and the Hydro. The rooms are very comfortable (some have been refurbished) and have excellent views of the city. The restaurant serves really nice food but it can be difficult to get seated or to find a waiter. The staff are very friendly....

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Helpful?
Thank Macorrite
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for taking the time to write a review. I am very pleased to read that you enjoyed your recent stay I am particularly pleased to read your comment regarding our staff members. We look forward to seeing you again. Kind Regards Dominic McVey General McVey

London, United Kingdom
Reviewed 13 November 2014

The hotel is located next to SECC, Hydro and BBC Scotland which is very convenient. Standard rooms are very dated and bathrooms definitely need urgent upgrade - they standards remind more 3 stars hotel in nineties. The main room door doesn't provide much noise insulation which can be a major issue during weekend stay. Free wifi is very slow, the...

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Helpful?
2Thank Peter M
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for your review. I am disappointed to read that we were not able to meet your expectations on this occasion, I am however pleased to tell you that we are currently planning the next stage of our refurbishment programme which will include the bedrooms. I hope you would consider us again in the future to see the results....

Aberdeen, United Kingdom
Reviewed 7 November 2014

We stayed here overnight whilst attending a concert at the Hydro. It is literally a stone throw away from the venue which was perfect. The staff were attentive and very helpful, especially Tomasz at reception who provided us with a map and great advice for venturing into the city center. We stayed in a King room which was lovely, the...

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Thank SAT1112
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for taking the time to leave a review. I am pleased that you found the team to be friendly and helpful however I am concerned with your comments about the plugs in your room not working I have asked a member of our maintenance team to rectify this fault. I am also sorry that the yogurts at breakfast...

Aberdeen, United Kingdom
Reviewed 2 November 2014

If you are visiting Glasgow to see a concert at the Hydro or seeing a show in Clyde Auditorium then this hotel is perfect for you. We were seeing a comedian in the Auditorium. From the moment we parked till the moment we left I enjoyed everything this hotel offered. The staff were super friendly, the rooms were well presented...

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Helpful?
2Thank sharonscottishlass
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for your feedback. I am really happy you enjoyed your time with us, I am especially pleased you liked the food and drink at the hotel as this is an area in which we take great pride, I look forward to seeing back again in the future. Kind Regards Dominic McVey General Manager

ellesmere shropshire
Reviewed 2 November 2014

We stayed here for one night as we were attending a show at the SECC. You cannot get any closer, it's perfect....you don't even have to venture outside (quite handy if it's cold and wet). The hotel staff were very friendly and helpful. Our room was very good, although the bathroom looked a little tired in places. We asked for...

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1Thank suenshazmorris
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for your review. It’s great to read a great review from a happy customer, we would love to see you again for another great stay. Kind Regards Dominic McVey General Manager

scotland
Reviewed 1 November 2014 via mobile

I stayed overnight on 30th Oct with teenage daughter - we were in City at a gig at Hydro. We had booked a twin room and after a wee chat at check-In desk we were upgraded to a larger room on 12th floor- receptionist apologetic there were no suites left to upgrade to as hotel was very busy with a...

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3Thank weebuster
QMHManager, General Manager at Crowne Plaza Glasgow, responded to this review

Thank you for taking the time to leave some feedback. Once again I apologise for the noise which disrupted your stay. I hope this does not discourage you from staying with us in the future as I am sure we will be able to accommodate you in a room without an adjoining door. In the meantime, I have asked our...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Crowne Plaza Glasgow. A modern and stylish hotel overlooking the River Clyde, with a covered walkway to the Scottish Exhibition & Conference Centre (SECC), Crowne Plaza Glasgow is an excellent choice for the business and leisure traveller. With 283 air conditioned contemporary bedrooms and suites, all fully equipped with Smart televisions, trouser press, hairdryer, iron and ironing board, tea/coffee making facilities and wireless internet access. The spacious Club Rooms boast Kingsized beds with stunning river views, Smart TVs and exclusive access to our Club Lounge, with complimentary refreshments to relax or hold informal meetings. The Leisure Club includes an indoor pool, equipped gym, sauna, spa and steam room. Alternatively, treat yourself to a massage or beauty treatment in Isis, our in-house Beauty Salon. There are 15 conference/functions suites, including a dedicated boardroom with plasma screen, to accommodate all types of events. Crowne Plaza Glasgow is located directly opposite the Glasgow Science Centre, the BBC and STV Headquarters and the nearby Transport Museum and Tall Ship visitor attraction. Easy access to shopping areas such as Braehead, Buchanan Galleries, St Enoch and Argyle Street make this a great leisure destination. The hotel is non-smoking throughout. ... more   less 

Additional Information about Crowne Plaza Glasgow

Address: Congress Road | Strathclyde, Glasgow G3 8QT, Scotland
Region: United Kingdom > Scotland > Glasgow
Price Range: €90 - €258 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Glasgow 4*
Number of rooms: 283
Reservation Options:
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Also Known As:
Crowne Plaza Glasgow Hotel Glasgow
Glasgow Crowne Plaza
Crowne Plaza Glasgow Scotland
Hotel Style:
#10 Family Hotel in Glasgow
#18 Luxury Hotel in Glasgow
#24 Business Hotel in Glasgow
#28 Romantic Hotel in Glasgow
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Glasgow staff and other travellers.
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Questions? Get answers from Crowne Plaza Glasgow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors for the river etc views”
 of 5 bubbles jdboyd, 21 Feb 2017 | Read review
“high floos have the best views.”
 of 5 bubbles 987jackp, 15 Feb 2017 | Read review
“Ask for a high floor facing Glasgow City Centre!”
 of 5 bubbles MJM2629, 15 Feb 2017 | Read review
“Rooms on 15th floor handy for lounge! Good view of Clyde.”
 of 5 bubbles johnrA4566QC, 14 Feb 2017 | Read review
“The higher the floor the better the view.”
 of 5 bubbles K20GBM, 13 Feb 2017 | Read review
5 of 5