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Fairmont St Andrews

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Fairmont St Andrews
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2,838 Reviews from our TripAdvisor Community

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Showing 2,740: English reviews
Luxembourg City
Reviewed 31 August 2015

Loved the bed, good cotton sheets, swimming pool was super and views are great. I think the hotel is a little too 'big american', but this is very personal. Staff was very friendly. The building is a little 'mall like' and according to me there should be put more nice atmosphere in the breakfast area.

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank Josephine Z
JohnKeating_Fairmont, General Manager at Fairmont St Andrews, responded to this review

Thank you for your review following your stay at Fairmont St Andrews. I am so pleased that you found the sheets and bed comfortable. I will ensure that your comments are passed to the teams involved in making your stay a pleasant one. We do hope that you will return again soon!

Sunderland, United Kingdom
Reviewed 29 August 2015

Pulling up in high value vehicles; many owned and driven by very, very, rich men and women we were all blown away by the staff's manner and the opulence of this hotel. Not one person in this group of 30 plus had anything other than massive praise. Nothing was untoward, spotlessly clean, service impeccable, golf sorted at the drop of...

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Helpful?
Thank Bry C
JohnKeating_Fairmont, General Manager at Fairmont St Andrews, responded to this review

Thank you for your very kind words following your visit to Fairmont St Andrews. I am so pleased that you and your group had a very enjoyable stay, and that you enjoyed all the facilities we have on offer here at the resort. I will ensure that your praise is shared with all the colleagues who made your stay an...

Washington
Reviewed 29 August 2015

Our stay was immaculate I would recommend this property without reservation Excellent staff and outstanding service Welcoming and warm Breakfast buffet splendid View of the north sea and the whole town of St. Andrews

Review collected in partnership with Fairmont Hotels & Resorts
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Thank Rosty S
JohnKeating_Fairmont, General Manager at Fairmont St Andrews, responded to this review

I am so pleased that you had a great stay with us here at Fairmont St Andrews. I will ensure that your kind comments are passed to all our colleagues that made your stay a warm and welcoming one. We do hope that you will return to see us again soon!

Leeds
Reviewed 29 August 2015

I stayed @ the fairmont hotel between 19-21 August 2015, the issues I had while staying @ the hotel relate mainly to cleanliness. The room's walk in shower was moldy in the corners. The mirror above the room table was extremely dusty, and the carpet hadn't been properly hoovered. On the 2nd day of our stay, there was not power/electricity...

Review collected in partnership with Fairmont Hotels & Resorts
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1Thank ayotunded
JohnKeating_Fairmont, General Manager at Fairmont St Andrews, responded to this review

Thank you for taking the time to undertake a guest survey following your recent stay at Fairmont St Andrews. It is through valuable guest feedback that we can continue to improve upon the service and facilities of the hotel. I am extremely sorry for the issues that you experienced during your stay. I have discussed your comments with the heads...

Scotland
Reviewed 29 August 2015 via mobile

Stayed here through Hotel Connexions booking on DBB. Loved it. Surroundings outside just great. Sea view fantastic. Great obviously for Golfers. Such a peaceful sleep, bed was great. Had a nice meal in The Italian and would certainly try The Clubhouse for a meal the next time. Service was really good throughout Hotel. Breakfast - spoiled for choice. Ran out...

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Helpful?
Thank theeliisfamily
JohnKeating_Fairmont, General Manager at Fairmont St Andrews, responded to this review

I am so pleased to see that you had an enjoyable stay with us here at Fairmont St Andrews and a peaceful sleep! I will ensure that your kind words are shared with all our colleagues. We look forward to welcoming you back to stay again soon!

east midlands
Reviewed 28 August 2015

Just returned from a lovely stay at the Fairmont St Andrews with our two children. Have been staying at Fairmont’s for the past 20 years in North America, Dubai and London and having gained Premier Status last year took the opportunity of using up a Third Night Free and Room Upgrade Certificate in a Fairmont that didn’t require a transatlantic...

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Helpful?
Thank pjack68
JohnKeating_Fairmont, General Manager at Fairmont St Andrews, responded to this review

Thank you for taking the time to post your review following your recent stay at Fairmont St Andrews. It is through valuable guest feedback that we can improve upon the service and facilities offered and I was delighted that you took the time to write a review. I have noted all the points that you raised and have discussed them...

Wishaw, United Kingdom
Reviewed 28 August 2015

Visited at Easter for 3 nights. Having stayed before, we knew what to expect. On first entering room , we realised that it was a different style to the ones we had previous. I didn't like the layout of the room as the desk was positioned coming out from the wall into middle of floor. I This may be okay...

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Thank Stuart M
JohnKeating_Fairmont, General Manager at Fairmont St Andrews, responded to this review

Thank you for taking the time to write following your stay earlier this year. I am glad that overall you enjoyed your stay but was disappointed to read the issues that you have pointed out. I have raised these issues with the Executive team to review with their departments to ensure these issues do not reoccur. Regarding the set up...

Glasgow, United Kingdom
Reviewed 26 August 2015

Overnight stay at The Fairmont with my daughter and gransdons on holiday from the Middle East, they love St Andrews and it's a must each time they come home that we visit. Noisy room which was supposedly an upgrade never accept a room opposite an elevator, mouldy shower which smelt, lukewarm coffee, uncleared tables at breakfast certainly not a 5...

Review collected in partnership with Fairmont Hotels & Resorts
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2Thank Christine M
JohnKeating_Fairmont, General Manager at Fairmont St Andrews, responded to this review

Thank you for taking the time to write a review following your recent stay. It is through valuable feedback from our guests that we can improve both the service and facilities that are offered. I am however extremely sorry that your visit was so disappointing due to the issues that you encountered. I have passed your comments on to the...

Reviewed 24 August 2015

The Fairmont is about 2 miles outside of St. Andrews, so I recommend a car. If you are a golfer great, if you are not, like me, also great. The views over the water and fairways are beautiful. The quiet of the hotel is perfect. There are nice walking paths around the property. The breakfast, which was included for us,...

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Helpful?
Thank Carrie P
JohnKeating_Fairmont, General Manager at Fairmont St Andrews, responded to this review

I am so pleased that you enjoyed your stay with us here at Fairmont St Andrews. I must agree that the walks around the resort are pleasant and I am glad that you enjoyed the Spa facilities. We do hope that you will return again soon!

Cupar, United Kingdom
Reviewed 24 August 2015

I was lucky enough to have afternoon tea at the Fairmont for my fiftieth birthday. We had great seating in the atrium, the sun even came out. My afternoon tea came with "Happy Birthday' written on the cake stand lovely touch. Our waiter Andy was brilliant, nothing too much trouble and he made our visit very special. The food was...

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Helpful?
1Thank AudreyPeebz
JohnKeating_Fairmont, General Manager at Fairmont St Andrews, responded to this review

What a lovely way to mark such a wonderful occasion as your fiftieth Birthday! I am so pleased that you had an enjoyable time. Your kind words will be shared with Andy and I will ensure that your compliments will be passed onto the Chef. We do hope that you will return to Fairmont St Andrews soon!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Fairmont St Andrews

Address: St. Andrews Bay, St Andrews KY16 8PN, Scotland
Region: United Kingdom > Scotland > Fife > St Andrews
Price Range: €138 - €315 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont St Andrews 5*
Number of rooms: 209
Reservation Options:
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Also Known As:
Fairmont St Andrews Hotel St. Andrews
St Andrews Fairmont
Fairmont St Andrews Scotland
Hotel Style:
#2 Business Hotel in St Andrews
#3 Family Hotel in St Andrews
#3 Romantic Hotel in St Andrews
#3 Luxury Hotel in St Andrews
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont St Andrews staff and other travellers.
5 questions
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Glasgow, United Kingdom
over a year ago
Gourock, United Kingdom
over a year ago
Glasgow, United Kingdom

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Questions? Get answers from Fairmont St Andrews staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Visit St Andrews by shuttle bus”
 of 5 bubbles VSIM1982, 18 Jan 2017 | Read review
“Sea views might be better, but rooms are OK facing inland !”
 of 5 bubbles gordonc272, 17 Jan 2017 | Read review
“Speak to the hotel directly to get best deal.”
 of 5 bubbles ryanw481, 17 Jan 2017 | Read review
“Sea view room was nice”
 of 5 bubbles Suzie803, 11 Jan 2017 | Read review
“Ask for a sea view.”
 of 5 bubbles douglasc931, 7 Jan 2017 | Read review
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