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Fairmont St Andrews

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2,893 Reviews from our TripAdvisor Community

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Showing 2,795: English reviews
Winchburgh
Reviewed 27 December 2015

Staff could not have been any more helpful. They rolled out the red carpet for my daughter. After wedding going back to room to find it had been tidied up was a great help. With everything going on it was great to be able to get a late check out as well.

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
1Thank 450ewanm
JohnKeating_Fairmont, General Manager at Fairmont St Andrews, responded to this review

I am delighted that you all enjoyed your stay during your daughters wedding and glad that we were able to help. Thank you for such lovely comments and we look forward to welcoming you back again in the future.

Carrara, Australia
Reviewed 26 December 2015

We flew in from Australia for a friends daughters wedding and along with a number of family and friends all stayed at the hotel. The check in was quick and informative our room was 1070 a good sized room and overlooked the driveway but also could see out to the water. The bathroom had a heated floor and was of...

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1Thank Sheryll
JohnKeating_Fairmont, General Manager at Fairmont St Andrews, responded to this review

Thank you for taking the time to post a review following your recent stay, I am delighted that overall you enjoyed your stay but disappointed to hear of your experience in Kittocks lounge bar. I have taken these issues up with the Manager of this area to discuss with the team and action further training where required to improve on...

Aberdeen
Reviewed 26 December 2015 via mobile

We have just arrived home today from the most amazing xmas break ever at the Fairmont St Andrews. There was a party of 13 of us and nothing was too much trouble for the staff. We tried their 3 restaurants and at each one of them the food was magnificent. Everyone was delighted with the quality of the food and...

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Thank RaymondAberdeen
JohnKeating_Fairmont, General Manager at Fairmont St Andrews, responded to this review

Thank you so much for your wonderful comments. I am absolutely delighted that you all enjoyed your Christmas stay with us so much. I have passed on your lovely comments to the Executive team to share with their departments as well as the individuals that you have highlighted. I am pleased you also had the opportunity to sample the 3...

london
Reviewed 23 December 2015

The moment you pull your car into the valet area--they know who you are. Amazing service, warm welcome, personalised greetings. Superb room views and comfort all the way!! The consistency in maintaining such high standards is remarkable! I stay there every time I visit St. Andrews!

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Thank Khawajaahassan
JohnKeating_Fairmont, General Manager at Fairmont St Andrews, responded to this review

Thank you for your wonderful comments and for your loyalty to Fairmont St Andrews. I am delighted that you continue to enjoy your stays here and have passed on your feedback to the Executive team to share with their departments. Thank you again for your comments and we look forward to welcoming you back again soon.

Reviewed 22 December 2015 via mobile

We went as a family of four for my sons 30th birthday on 18th Dec for an overnight stay. The hotel is impressive as you drive in and it's lovely inside as well . The golf courses were also great my son and I played them both and they were in good condition for the time of year. We were...

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Thank Ian S
JohnKeating_Fairmont, General Manager at Fairmont St Andrews, responded to this review

I am delighted that you had such a lovely time and have passed on your very kind comments to the Executive team to share with their departments. Thank you for your lovely feedback and we very much look forward to welcoming you back in the future.

Glasgow
Reviewed 22 December 2015

My friend and I visited hee yesterday after purchasing a spa deal. Ok, it was a 2 hour drive to get there but goodness me, was it worth it!!! On entering, there is most definitely the wow factor. The staircase and Christmas tree are just stunning. After being shown where we go for the spa, we entered the changing room....

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Thank Cymraes66
JohnKeating_Fairmont, General Manager at Fairmont St Andrews, responded to this review

Thank you so much for such a wonderful comprehensive review. I have noted your comments regarding the door into the spa and relaxation room and will certainly keep this in mind for future changes. I am delighted that you both had such a lovely time and very much look forward to welcoming you back in the future.

Edinburgh, United Kingdom
Reviewed 21 December 2015

Stayed with my girlfriend here in November 2015 and overall it was a very positive experience. I've played golf here before and it was one that I always have wanted to stay in. It's cheaper than most 5* hotels in Scotland but the quality of the place does reflect this, but these are only minor things. The lobby is fantastic...

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1Thank SKillen88
JohnKeating_Fairmont, General Manager at Fairmont St Andrews, responded to this review

Thank you for taking the time tom post a comprehensive review following your recent stay. I am delighted that overall you enjoyed your stay and note your comments regarding the spa and bathrooms. I am sorry that these areas were disappointing to you but can confirm we are about to embark on a £10million renovation program starting early 2016 which...

Scotland
Reviewed 20 December 2015 via mobile

Attended an Awards Ceremony here and stayed overnight. Firstly the quality of the food at the event was excellent considering that there were a few hundred people being served at roughly the same time. The smoked salmon and crab mousse starter being particularly good. Staff were attentive and friendly and very polite. The bedroom was large and clean with a...

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Helpful?
Thank KarenG_9
JohnKeating_Fairmont, General Manager at Fairmont St Andrews, responded to this review

I am delighted that you had such an enjoyable time at the awards ceremony and a comfortable stay following the event. I have passed on your very kind comments to the Executive team to review with their departments. I very much hope we will have the opportunity to welcome you back in the future.

Cowdenbeath, United Kingdom
Reviewed 19 December 2015 via mobile

We stayed in Seaview Room 2005, on Fri 18th December celebrating my husband's birthday. The hotel is very grand, lovely views and the staff very efficient. In our room lovely wee touch of a plate decorated with Happy Birthday and Chocolates. Our room was lovely and glad to see the hotel are undertaking a makeover which includes doing up bathrooms...

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Helpful?
Thank Chez6577
JohnKeating_Fairmont, General Manager at Fairmont St Andrews, responded to this review

Thank you for taking the time to post a review following your recent stay. We appreciate all gust feedback to help us improve on the service and facilities and I have passed on your comments to the Executive team to review with their departments. I can confirm we are about to embark on a £10Million renovation program which will see...

Cumming
Reviewed 16 December 2015

If you are visiting Scotland in December stay at the Fairmount in St Andrews. Pack the proper clothes, it might be raining or even snowing but whatever is happening outside, inside it is fantastic and you will looked after like royalty.

Review collected in partnership with Fairmont Hotels & Resorts
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Thank F3184FEdavidf
JohnKeating_Fairmont, General Manager at Fairmont St Andrews, responded to this review

Thank you for such wonderful comments. We are delighted that you had such a fantastic time and very good advice on the clothing!! We very much look forward to welcoming you back very soon.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Fairmont St Andrews

Address: St. Andrews Bay, St Andrews KY16 8PN, Scotland
Region: United Kingdom > Scotland > Fife > St Andrews
Price Range: €158 - €420 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont St Andrews 5*
Number of rooms: 209
Reservation Options:
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Also Known As:
Fairmont St Andrews Hotel St. Andrews
St Andrews Fairmont
Fairmont St Andrews Scotland
Hotel Style:
#2 Business Hotel in St Andrews
#3 Family Hotel in St Andrews
#3 Luxury Hotel in St Andrews
#3 Romantic Hotel in St Andrews
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont St Andrews staff and other travellers.
6 questions
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Glasgow, United Kingdom
over a year ago
Gourock, United Kingdom
over a year ago

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Questions? Get answers from Fairmont St Andrews staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a refurbished room (I think soon they all will be however)”
 of 5 bubbles Alybjns, 21 Feb 2017 | Read review
“Our room overlooked the hills and sea, gorgeous.”
 of 5 bubbles rachelkeiran, 20 Feb 2017 | Read review
“Ocean or golf course views are best”
 of 5 bubbles Kev_8, 19 Feb 2017 | Read review
“If you want a good view you need to book a suite”
 of 5 bubbles helenmD4444DX, 18 Feb 2017 | Read review
“Upgrade your room, it is worth it!”
 of 5 bubbles IsaCSM, 16 Feb 2017 | Read review
5 of 5