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Macdonald Rusacks Hotel

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1,217 Reviews from our TripAdvisor Community

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Showing 1,188: English reviews
Glasgow
Reviewed 3 May 2016

Overall ok, but room far too warm, breakfast selection could be better, reception staff very welcoming, staff at breakfast too business like and not overly friendly, arrived back to hotel at midnight on a bank holiday and everything closed up.

Review collected in partnership with this hotel
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Helpful?
Thank Steven C
Kristian C, General Manager at Macdonald Rusacks Hotel, responded to this review

Thank you for your recent review, I am sorry you only felt we were Okay. I am glad to see our reception team were welcoming but obviously disappointed this was not the case in breakfast. We offer a 24 hour bar service in our Rbar and reception areas were drinks can be ordered from our Night team. We look forward...

Tillicoultry, Clackmannanshire
Reviewed 1 May 2016

The hotel is in great location..overlooking 18th fairway of the old course. The staff were friendly and helpful. The room spacious and the bed very comfy. We enjoyed the experience and would stay again.

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1Thank Q5034TVbrianm
Kristian C, General Manager at Macdonald Rusacks Hotel, responded to this review

Thank you for your 5 star review! I am so glad you found our staff friendly and helpful and the rooms comfy. We look forward to welcoming you back again soon. Kristian Campbell

Richmond, United Kingdom
Reviewed 30 April 2016

Staff extremely friendly and helpful. Lovely breakfast with great views over old course. Had a lovely selection of breads/dips one afternoon. Comfy bed and great shower. Only niggle would be there was no bath in our en suite and wifi was hit and miss. Would deffo stay again

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Thank KatyKat75
Houston
Reviewed 30 April 2016

Well situated hotel close to the first tee of the Old Course. Nice rooms, with well appointed bathrooms. The restaurant is excellent. I think that if you are going to St. Andrews to play golf this is an excellent choice. My only complaint is that they use The Cloud as their wifi system which I find less that optimal.

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Thank Bellaire11
scarsdale, ny
Reviewed 30 April 2016

This large hotel has plenty of comfortable seating in the lobby and adjoining areas. My room was also large as was a seemingly newly renovated bathroom. Breakfast was good but what really annoyed me was a $5 fee for using a credit card! I have never come across this greedy phenomenon before. The staff said it was common at all...

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Thank artbacis
Wichita, Kansas
Reviewed 27 April 2016

Stayed at the Rusacks Hotel on a trip with friends to play golf in Scotland. Was the best place we stayed and really enjoyed both the service and the hotel. Had a great view of the golf course and the food was very nice. Very short distance from the first tee at St andrews and also very close to one...

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Thank Jim H
Kristian C, General Manager at Macdonald Rusacks Hotel, responded to this review

Thank you Jim for your 5 star review! I am so glad you enjoyed your trip and stay with us. Hopefully the the best golf Pub is our One Under Gastro pub at the hotel. We look forward to welcoming you back again soon. Kristian Campbell

London, United Kingdom
Reviewed 25 April 2016

The hotel suffers from its good location at the bottom of the main town and with views over the golf course and sea. For the price, the service (other than in the bar for food and drinks) was sub-standard. Breakfast was woeful; the 'buffet' was probably the worst I have ever seen although the fruit was soft and edible. The...

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Thank Caroline T
Kristian C, General Manager at Macdonald Rusacks Hotel, responded to this review

Thank you for your recent review Caroline T. We have the option of rooms with views but it looks like you booked a Classic Double which do not have views of the Golf or Beach. I am sorry to hear about Breakfast and would welcome a chance to discuss this in more detail if you could contact me at the...

Bathgate, Scotland, United Kingdom
Reviewed 23 April 2016

Review collected in partnership with Amoma.com
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Thank Aimee O
Kristian C, General Manager at Macdonald Rusacks Hotel, responded to this review

Aberlour, United Kingdom
Reviewed 22 April 2016

This place is a real Jewel. The staff were excellent, being knowledgable in the hotel and area and very friendly. We were lucky enough to get a room overlooking the old course which must be one of the best views in Scotland

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Thank georgemck
Kristian C, General Manager at Macdonald Rusacks Hotel, responded to this review

Thank you for your 5 star review! I am glad you found our staff excellent and knowledgeable. I agree a on the best views Scotland! We look forward to welcoming you back again soon. Kristian Campbell

Scotland, United Kingdom
Reviewed 21 April 2016

Great to sit in the bar and watch the wannabe links golfers hit their ball into the car park!! Location is beside 18th of the old course and only a short walk into the centre of town. Slightly disappointed with the suite, we had the Stephen Gallagher suite but were not aware that it is not actually part of the...

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Thank Keith W
Kristian C, General Manager at Macdonald Rusacks Hotel, responded to this review

Thank you for your recent review. I am glad you enjoyed the views and our location during your stay. I am sorry you did not like our Gallacher Suite, we normally get only praise for the room with its own entrance right on to the links and separate lounge and kitchen. It does explain on our website about its location...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Macdonald Rusacks Hotel in St Andrews is a golfers paradise. Overlooking the world famous Old Course, you can indulge in a round or simply watch others tee'ing off from our comfortable R Bar. Our award-winning Rocca Bar & Grill serves the finest and freshest food against the backdrop of the Old Course's 18th hole. Our luxurious bedrooms are the perfect place to rest your head after a day exploring this beautiful seaside town. ... more   less 

Additional Information about Macdonald Rusacks Hotel

Address: Pilmour Links, St Andrews KY16 9JQ, Scotland
Region: United Kingdom > Scotland > Fife > St Andrews
Price Range: €140 - €533 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Rusacks Hotel 4*
Number of rooms: 68
Reservation Options:
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Also Known As:
Macdonald Rusacks St Andrews
Hotel Macdonald Rusacks
Rusacks Hotel
Macdonald Rusacks Hotel St Andrews, Scotland
Hotel Style:
#3 Business Hotel in St Andrews
#5 Luxury Hotel in St Andrews
#5 Romantic Hotel in St Andrews
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Rusacks Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the shore side are the only ones with a view. Do not accept room at the traffic lights on first floor.”
 of 5 bubbles oliviaScotland, 6 Mar 2017 | Read review
“Facing the sea/golf course”
 of 5 bubbles Peter3101, 4 Mar 2017 | Read review
“Ask for sea view”
 of 5 bubbles lcam2016, 26 Feb 2017 | Read review
“Room 318 Lovely back facing , very quiet , looks on to Old Course , and West Bay”
 of 5 bubbles 942hamishs, 22 Feb 2017 | Read review
“the supplement of £20 per night for a view of the golf course was not worth it.”
 of 5 bubbles harrymack19, 20 Feb 2017 | Read review
5 of 5