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The Gilvenbank Hotel

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Traveller (15)
Room & Suite (1)
Business Centre & Event Rooms (3)
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Overview
  • Excellent34%
  • Very good31%
  • Average15%
  • Poor11%
  • Terrible9%
Travellers talk about
“mother's day”(2 reviews)
“chilli dip”(2 reviews)
“young waitress”(2 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Restaurant
Room Service
Bar/Lounge
Wheelchair Access
3 Star Hotel
All hotel details
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Reviews (138)
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43
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16
13
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LanguageEnglish
45
43
21
16
13
Show reviews that mention
All reviewsmother's daychilli dipyoung waitresstwo single bedssister's weddinghot buffetstarters and mainsfew occasionsnext morningblack puddingpiefamily roomfull scottish breakfastlovely foodwedding receptionincluded in the pricegreat value for money
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31 - 35 of 138 reviews
Reviewed 29 January 2017

The meal and service at the dinning area was to a high standered but the service at the bar was slow the bar staff were filling shelfs tasks that should hve been done when there was no customers waiting .

1  Thank sandie05
Reviewed 23 December 2016

We were in for lunch and it took 20 mins for a member of staff to acknowledge us with a menu after we asked..... They said we were busy... Eventually they asked us if we wanted a drink, between ordering and our starters coming we...More

1  Thank EastKilbrideMary
Reviewed 6 November 2016 via mobile

Been before around 3 years ago & it was excellent. Went with family again for birthday meal and had sizzling chilli prawns for a starter which were basically served in a puddle of microwaved butter mixed with slivers of chilli. Dish was overcooked & tasteless....More

1  Thank FraserDavid
Response from sguy23, Manager at The Gilvenbank HotelResponded 7 November 2016

Hi there, you are absolutely right the business has undergone some changes in recent times though none of those changes have impacted the dishes you mention - there are still changes to be made especially in terms of equipment, staff and training - please feel...More

Reviewed 23 October 2016

Had lunch with 20 friends for a 60th birthday , meal was delicious with a good gluten free choice after discussing with table service . Staff were professional and attentive . Only disappointment was the ice cream sundae that my wife had .

Thank mathew_king
Reviewed 23 October 2016

A tidy, friendly, welcoming hotel. The restaurant was very busy and the food was excellent with the Las Vegas burger a must for the hungry traveller. Breakfast was as very good as you can order what you want with the popular choice being the full...More

Thank PJSouth575
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About
Amenities
Top amenities
Restaurant
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Free Parking
Meeting Rooms
Room Service
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$74 - US$119 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$74 - US$119 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (15)
Room & Suite (1)
Business Centre & Event Rooms (3)
Questions & Answers
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Room Tips
"The meal we had came a shave over £30 which we believe to be a great price for a 2 Course for two"
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"Was not staying"
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"Rooms with Juliet balcony have full length windows that open fully for better ventilation."
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"A room overlooking the car park presents noise, and rooms at the rear have no outlook but are a lot quieter."
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