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Lochend Serviced Apartments

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165 Reviews from our TripAdvisor Community

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Showing 157: English reviews
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Glasgow, United Kingdom
Reviewed 3 weeks ago via mobile

My friends and I stayed here for 2 nights in March and booked 3 apartments. The apartments were very clean, tidy and spacious with plenty of towels, extra bed linen, cereals, tea, coffee and sugar all provided which was a nice bonus. Each apartment had a bath with overhead shower and an ensuite with large shower all of which had...

2Thank fiona1020
Dundee, United Kingdom
Reviewed 19 March 2017

Stayed here with another couple and would never return. The apartments are in a bad area, they were dirty with holes in the wall. There is a lift but it smelt like a urinal. Some windows didn't open, the water pressure in the shower was terrible and we were promised a double bed and got two singles pushed together. This...

Thank kou2uloufari
Glasgow, United Kingdom
Reviewed 27 February 2017 via mobile

I cannot leave a review on the standard of accommodation as unfortunately I did not get the chance to experience this. I booked with the Lochend Apts weeks in advance of coming through to Edinburgh for a one night stay on Saturday 25.2.17 for the Scotland rugby game. The was my brothers 50th birthday present from me and we were...

1Thank Craig W
lexy864, Manager at Lochend Serviced Apartments, responded to this review

Dear Guest I am sorry that you had a bad experience with the outbooking process with Lochend Apartments. It was myself that dealt with all the outbookings on Saturday, yes we had an issue with a number of apartments on Saturday and this was all very last minute, this could not have been avoided nor prevented. All guests are given...

Reviewed 18 February 2017 via mobile

Rated as 4 star by god knows who, less than a doss house. Booked through booking and saw the pictures there, nothing like it on reality, we booked a non smoking room which had been very heavily smoked in and made me feel sick. The furniture looked like it had come straight from the skip with tips and tears and...

1Thank jota996
lexy864, Manager at Lochend Serviced Apartments, responded to this review

Dear Guest, I am sorry to see such a negative review left. Yes you checked in and you did say that you did not want to say as their was a few issues with your apartment. I asked what the issues were and you said that the apartment smelt of smoke and that their was food left in the fridge...

Reviewed 6 January 2017

Charged twice for the same room, same day then refused to refund the extra, and blamed booking.com for this glitch. They promised to refund if they are sold out and when it did at even double the price that we had paid, they just blatantly lied that it didn't. All the screen shots and evidences were ignore. Despite of all...

Thank Zubair A
lexy864, Owner at Lochend Serviced Apartments, responded to this review

Dear Zubair, I am sorry that you felt you needed to leave such an awful review however, you had promised on departure and by email that you would do so if we had not refunded you for the second room in which you booked. For the benefit of other guests i have copied and pasted below the email in which...

Reviewed 2 January 2017 via mobile

Where do I start?? Well we stayed in block 16 apartment 7 which was on the top floor of the block. There were no corridor lights working so we struggled to see the lock to get the key in. Behind the door was the creakiest floor I have ever been on. Every inch of the apartment creaked under its threadbare...

2Thank josoaps
lexy864, Manager at Lochend Serviced Apartments, responded to this review

This is not one of Lochend Apartments properties, i think you have posted this review in the wrong location and so i have reported this review to be removed. Regards Lochend Apartments

Reviewed 31 December 2016 via mobile

We are staying in a 2 bed apartment with ensuite. Really impressed on how clean the apartment was and very welcoming with all the essentials such as gas hob/oven, microwave, washing machine/dryer and cooking utensils aswell as tea and coffee!

2Thank Akhtar A
Reviewed 21 November 2016 via mobile

The apartments were spotlessly clean. The bedding was clean and the beds comfortable. Living rooms were spacious and fitted 10 of us comfortably. Kitchen was very well equipped. The reception staff and cleaning staff were very pleasant and helpful. I would say the only thing lacking is a wee soap in the bathrooms and a couple of hand towels. Would...

1Thank Carole M
Reviewed 15 November 2016 via mobile

We booked in here last Saturday for a girlie weekend. On getting there the surrounding area wasn't very inviting. Got up to the apartment and the first thing that hit us was the smell of cigarette smoke.. Lit a few candles and had a look round.. In the sitting room there were 2 old battered sofas, a coffee table and...

1Thank Pamela A
lexy864, Manager at Lochend Serviced Apartments, responded to this review

Dear guest, Thank you for your feedback, i am greatly sorry that you found a number of issues with the apartment which was allocated to you. We do have a reception onsite and do wish that you would have gave us an opportunity to rectify any issues in which you had with your apartment. All apartments are cleaned thoroughly after...

Reviewed 7 November 2016

I have stayed at these apartments before and are great, clean and comfortable enough for what i paid. Just a couple of thing to mention which is to highlight. The service door which the reception said we need a key for did not lock anyway. The apartment was clean however the electric cupboard was the housekeeping storage cupboard for all...

Thank MichelleGrimmer
lexy864, Manager at Lochend Serviced Apartments, responded to this review

Dear guest, Thank you for your feedback, regarding Lochend Apartments. I am delighted to see that you found the apartments to be clean and comfortable. We have had a few issues with the service door, and this door is now permanently locked and can only be accessed with a key. No cleaning chemicals should be left in any of the...

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  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking

Additional Information about Lochend Serviced Apartments

Address: 147/1 Lochend Road, Edinburgh EH7 6ET, Scotland
Region: United Kingdom > Scotland > Edinburgh
Price Range: €90 - €314 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Lochend Serviced Apartments 3.5*
Number of rooms: 42
Reservation Options:
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Also Known As:
Lochend Serviced Apartments Edinburgh, Scotland
Lochend Serviced Apartments Hotel Edinburgh
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Questions & Answers

Here's what travellers have asked, with answers from Lochend Serviced Apartments staff and other travellers.
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London, United Kingdom

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Questions? Get answers from Lochend Serviced Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here”
kou2uloufari, 19 Mar 2017 | Read review
“there are no tips, apart from do not stay here.”
  • VIEW?
stevehG4479SB, 19 Sep 2016 | Read review
“Best find a place to stay elsewhere”
Alchersone, 7 Jul 2016 | Read review
“Wouldn't recommend this particular apartment if you plan to use bedroom with double bed.”
gowiththeflow53, 18 Jun 2016 | Read review
“Great for dog owners”
MrsNO1, 14 Feb 2016 | Read review
5 of 5